From Satha, Some Thoughts on ERP, CRM and Others…

www.satha-svaglobal.com (From Satha, thoughts on ERP, CRM and others) Making ERP and CRM Business Decision Easy and Profitable

Microsoft Dynamics Nav, A Customer’s Perspective – “The Right Solutions Provider”

 “Finding the right partner (solutions provider) is tremendously important in the success of an ERP solution,” says Alfredo D’Innocenzo, Managing Director, Prodotti Mediterranei Inc., (PMI) the US based importer of pasta, Italy’s second-largest producer. 

 

PMI turned to GRF Consulting LLC in  New York City, because of that firm’s expertise both in the food industry and in import distribution. PMI’s objectives were very clear, they needed a solution to help it transact business according to the food industry’s distinctive requirements. 

 

GRF Consulting, LLC proposed Microsoft Dynamics Nav, and enhanced (customised) it to include the following for PMI: 

-         extended line discounts to up-to seven levels

-         promotion pricing with tracking of promotion movement

-         container tracking

-         quantity budgets per customer

-         sales statistics on unit volume rather than dollars (a food industry preference)

-         credit management modified to reflect the company’s processes

-         automatic order tracking from Italian warehouses through the trans Atlantic crossings to their arrival in the US

-         chart of accounts in Italian and reclassified based on Italian and European union regulations

-         pallet exchange tracking

 

In summary the “choice of right partner (solutions provider)” will save you time, dollars and provide that necessary freedom to get on with “growing the business”

 

Written By:

Satha Arumanayagam
CEO, SVA Global Pty Ltd
satha@svaglobal.com
www.satha-svaglobal.com

About Satha

Satha Arumanayagam (founder and CEO of SVA global) is a subject matter expert on business solutions (ERP, CRM, BI and HRMS). During her 20+ years experience as business professional, Satha has held leadership positions in accounting, financial management, solutions consulting, service delivery management, pre sales, sales and channel sales management. Satha’s 12 + years experience in the IT sector has been with two key organisations i.e. Epicor Software, and Microsoft Dynamics, working with end users and technology solutions providers ( resellers) across Australia, New Zealand, Asia Pacific and greater China. As a subject matter expert on enterprise business solutions (ERP, CRM, BI, HRMS) Satha has: - a deep understanding of the software solutions and services markets in the ANZ, Asia pacific and greater China regions - mentored senior management of end users and software solutions (reseller) businesses build end to end strategies that cover all aspects i.e. business management, sales, marketing, service delivery and support - managed IT projects upto AUD 5 million and carried team revenue budgets upto AUD 25 million - worked with the solutions: Microsoft Dynamics Ax, Microsoft Dynamics Nav, Microsoft CRM, Epicor Financial, Epicor CRM (Clientele) Satha is a fellow of the Chartered Institute of Management Accountants (CIMA), UK and a member of the Australian Society of Certified Practicing Accountants.