From Satha, Some Thoughts on ERP, CRM and Others…

Keys to Successful Implementations (ERP, CRM, BI, HRMS): Efficient Project Directorship & Management

Satha — Wed, 23 Jul 2008 00:37:00 GMT

Are you a large corporation deploying a business solution (ERP, CRM, BI, HRMS etc..)

a medium business deploying a mid market ERP /CRM or related business package

Irrespective of your specific situation - you have decided to invest in a technology solution to improve the efficiency of the business processes

and

the productivity of your people your investment decision was more than likely based on an assessment of your current business pains/ challenges and the requirements for the future (Does The Business Need a New ERP/Business Management System?? What Are The Signals)

and

you would have also identified the areas that should have immediate improvement/impact once each milestone (of the systems implementation) is completed

and

estimated some ROI targets and timeframes for your technology investment

Unfortunately, however, none of the above will guarantee a successful implementation i.e. achievement of the business objectives and targets for the project..

unless you take ownership and understand that (click on this link to continue reading this article)

Written by:

Satha Arumanayagam (based in Sydney, Australia)

Founder, SVA Global Pty Ltd (ERP/CRM Channel Strategist & Project Managers)

m:+ 61 417 321 257 e: satha@svaglobal.com

w: www.svaglobal.com

Technology Related Business Decisions – Are Business Owners/Managers in the “Know”

Satha — Fri, 02 Nov 2007 03:20:00 GMT

When it comes to technology related investments too often business managers adopt a “ leave it to IT” approach. Thus such investments are not evaluated with the same rigour as others such as: purchasing...(read more)

Microsoft Dynamics Nav, Solution For Efficient Financial Management

Satha — Thu, 18 Oct 2007 03:09:00 GMT

Sound financial management is fundamental to business success. Microsoft Dynamics Nav provides finance professionals and business users with the necessary tools to raise the effectiveness of financial management throughout the organisation.

Want to know about the financial management capabilities of Microsoft Dynamics Nav, follow this link http://myspace4erp.com/?p=32 to a ERPLearning Portal designed exclusively for CEO’s, CFO’s, Accountants and all other non technical users of ERP solutions…

CFO, CEO, Owners/Managers of SMB’s (small to medium businesses) – The Value of Becoming Technology Savvy

Satha — Fri, 05 Oct 2007 12:21:00 GMT

In today's business environment, where businesses are under increased pressure to be more efficient and responsive - a happy marriage between the IT and Finance functions is becoming increasingly necessary.

The combined effect of IT and Finance could impact all the core functions of a business:

ERP/business solutions (with appropriate business intelligence tools) empower mangers with timely information on the performance of the business
timely updates on KPIs (via intranet, extranet, webcasts etc..) help business managers quickly identify inefficient business processes and take necessary corrective action
an appropriately implemented ERP solution generally results in significant cost savings and/or increased revenue opportunities (through increased operational efficiencies) for the business
analytics features of CRM solutions could help businesses also monitor strategic indicators (such as: customer satisfaction, brand loyalty, brand awareness etc..) with greater accuracy Evaluating the ROI of IT related investments should be on going. Often, however, this aspect gets neglected thus leading to excessive cost overruns and inefficiencies.

According to James Blyth* chairman of Diageo (the worlds leading premium drinks company) the roadblocks for getting adequate returns on IT investments are two-fold:

a) it's difficult to sustain a technology based competitive advantage

b) company's often lack the management discipline they need when evaluating technology proposals

*a) James Blyth was speaking at the 2005 Wharton Globalization Forum b) Microsoft Executive Circle (Thought Leadership For Business Results)

Microsoft Dynamics Nav, A Customer’s Perspective – “The Right Solutions Provider”

Satha — Thu, 27 Sep 2007 10:39:00 GMT

“Finding the right partner (solutions provider) is tremendously important in the success of an ERP solution,” says Alfredo D’Innocenzo, Managing Director , Prodotti Mediterranei Inc ., (PMI) the US based...(read more)

Does The Business Need a New ERP/Business Management System?? What Are The Signals!!!

Satha — Thu, 20 Sep 2007 21:49:00 GMT

In todays world technology solutions in the form of ERP and other business systems have a significant impact on people and processes in very many ways. Improved productivity gained through the appropriate...(read more)

The VAR (Value Added Reseller/Partner) -The Value They Add To Your Business

Satha — Sat, 15 Sep 2007 04:25:00 GMT

First question: do VAR’s add value to your business????

answer: yes, definitely (based on my 12+ years experience in channel/reseller businesses, I could call on very many success stories)

A sound partnership with a technology solution provider (aka VAR, Partner, Solutions Provider, Reseller) is fundamental to the success of any business in the SMB sector.

The skills and expertise of the VAR is critical to:

your business deriving optimum value from technology solutions

and

achieving great ROI from all technology driven investments

VAR’s are usually independent businesses, specialising in accounting/business/ERP solutions marketed by vendors; such as SAP, Microsoft, Oracle, Netsuite etc..

The evaluation criteria for a suitable “VAR” should include:

expertise in the specific industry segment (i.e. if you are in the business of manufacturing chemicals, does the VAR have other clients in this segment)
the opportunity to connect with other businesses within the VAR’s clientele, who will be real life customer references
the stability and longevity of the VAR’s business
the long term relationship between the VAR and the vendor organisation
‘modus operand’ of the VAR’s organisation (i.e. how much time have they spent understanding the specific needs of your business)
the competency level of the consulting/service delivery staff
the capacity to deliver the solution within the time-frame specified
the capacity to provide on going support

Evaluating the relationship with your VAR should be on going, to ensure that the relationship is continuing to add value in the light of changing needs of the business…