Now that I've broken the ice a little with this Blog, let me take a minute to reflect a little and talk about who I am.

My profile tells the static tale of why I exist in the Dynamics Communities, but it doesn't give you all the nooks and crannies.  It doesn't tell you why my two cents are worth anything when it comes to CRM and/or Healthcare topics.  It doesn't expose the personal side of me and any/some of the things that make me tick as an individual.

So, with no further adieu, let me introduce myself.  I grew up the son of a Psychiatrist who, for the majority of my childhood, held his own single-physician private practice.  He wanted all of his 4 sons to also become M.D.'s as well so we could live an affluent lifestyle with a career that would support our strong moral fibers.  One of my brothers went into Dentistry and is currently a Dental Lab Technician; another went into Nursing and is a LNP and an officer in the military.  My mother was an accountant by trade and worked for many years as my father's Office Manager.  Late in his career, my father went to work for the great state of California as a Chief Medical Officer for a state run facility.

While I never have had to directly participate as a medical professional, I was exposed to the American healthcare system at a very early age.  I can recall my dad going away to seminars to earn CEU's for his State Licensing requirements.  I also recall all the schwag left behind from every pharmaceutical sales rep that barked up his tree.  I remember the challenges my Mom had scheduling and billing patients.  I remember the early pager systems my dad used (yes, back in the days before cell phones even existed...heck cordless land lines hadn't even been invented yet!!!).  Since then I've seen my brothers and many clients and friends navigate their paths through the American healthcare system over the past 20 years.  This is where I've accrued my healthcare knowledge.

From a pure technology perspective, I first started working with computers with my Tandy 2000.  For those of you how don't know what that is, just think it pre-dates the 386 PC.  For those of you who don't know what a 386 PC is, please just keep reading!!!  The first progamming language I learned was BASIC.  But my first real job in the High Tech industry came later on in life (after ten years of sales & marketing roles).  I took a position with a PC manufacturing company which forced me to learn all aspects of hardware and networking.  That company launched me into a world of web hosting, design, and data center build-outs during the famed dotcom explosion.  Shortly after that I engaged in SDLC as a Sales Engineer and Program Manager for a custom software house.  Believe it or not, the next logical step for me was to learn SQL-92/99 which transformed later into T-SQL.  From there it led to C#, Java, and a revisit to HTML development.

When Microsoft first announced the Beta release for CRM 1.0, I was a GoldMine administrator.  I immediately adopted the Microsoft solution and fought my way through a young product and steep personal learning curve.  Having come from a deep sales and marketing user background, I instantly knew that Microsoft's CRM product line would come to dominate the market share.  While we may not be there (clearly) just yet, I still forecast that we'll own the space in 5 years or less.  There really isn't any competition to Dynamics CRM when considering the usability, flexibility, lifecycle commitment - and funding, and development vision.  (Sorry SalesForce, but you really don't cut the mustard!)

So, when we go out to develop unique and long lasting, functional, and profitable xRM solutions for our healthcare clients, these are some of the bits and pieces that I bring to the table during our planning, design, and development phases.

If interested, please email or call!