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  • Blog Post: CRM 2011 – SPN’s can be hell

    Hosk
    If you have installed CRM you might have been unluckily enough to come up against some SPN (Service Principal Name) problems. SPN problems are usually difficult to resolve because it usually involves explaining to an IT department what SPN’s are and what they do and finally the changes that need...
    on 24 Oct 2012

  • Blog Post: Using Windows 8 and Windows Server 2012 and CRM 2011

    Hosk
    I have been installing some software on Windows Server 2012 and setting up the CRM Outlook Addin on Windows 8. Using the new version of windows is tricky to begin with because you can’t find anything, navigating around feels like waundering around in a maze. You come to a crossroads and then...
    on 19 Oct 2012

  • Blog Post: The account specified to run the Microsoft Dynamics CRM application does not have Performance Counter permissions.

    Hosk
    If you have installed CRM 2011 you will have almost definitely seen this message. I am doing it with a Windows 2012 server install and I know how to fix the error but finding Local Users and Groups setting is a puzzle in itself. The cause of the problem is the CRM service users you specified in your...
    on 9 Oct 2012

  • Blog Post: CRM 2011 – Custom reports not working

    Hosk
    I had an unusual error today where the default reports worked but any custom reports just whirred a bit and then produced a blank page. looking at the event viewer logs on the CRM server I found I was getting MSCRMREporting error saying Report render failure. Error: An error has occurred during report...
    on 25 Sep 2012

  • Blog Post: CRM 2011 Installation and Deployment Certification thoughts

    Hosk
    I was looking at the at the CRM 2011 installation certification page today, which you can see by clicking the link below http://www.microsoft.com/learning/en/us/exam.aspx?id=mb2-867&locale=en-us#tab1 I usually use the excellent Microsoft E-Learning and use the online training if you work for...
    on 14 Jun 2012

  • Blog Post: CRM 2011 – Server roles and splitting up a CRM installation

    Hosk
    Most of the CRM installations I have done have been small installations and all on the same server. So I found it quite interesting reading about the server roles and how you can split up the installation into Front and Back end server roles.  Installing CRM on one or more servers can give you some...
    on 11 Jun 2012

  • Blog Post: CRM 2011 – The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database.

    Hosk
    I was installing CRM 2011 and I almost had all my ducks in a row and was close to finishing the installation and then I hit problems with Reporting Services. Anyone who installs CRM 2011 on a regular basis will know that most of the problems you have is with reporting services. The last time I install...
    on 5 Jun 2012

  • Blog Post: CRM 2011 – No reports working in CRM

    Hosk
    I had a very odd and unusual problem, actually I say that most problems that involve reporting services are almost always odd and not unusual. I was working on CRM which had already been setup (not by be) and the users were having problems with reports. The problem was none of the built in reports...
    on 31 May 2012

  • Blog Post: CRM 2011 – Getting the CRM License from the database

    Hosk
    A customer was moving their CRM installation to a brand new server and wanted to know his license key. obviously I note down the CRM license key for each installation and keep them in CRM (where else would I put it!), you can also retrieve this information from partnersource or voice, although I usually...
    on 30 May 2012

  • Blog Post: CRM 2011 – Creating a Dev organisation on the same server

    Hosk
    I had a customer who wanted to create a DEV organisation to practise tinkering with CRM on. The easiest way to do this is to take a copy of the live organisation and import it. I have done something similar when upgrading a CRM 4 organisation to CRM 2011 so I was confident I knew what to do. The...
    on 16 May 2012

  • Blog Post: CRM 2011 – Install error – StartWebsiteAction failed

    Hosk
    I was installing CRM today and I got the error below I had got over a couple of tricky hurdles.  Firstly the server I was installing on already had SQL Server on so I had to manually set up Reporting Services, which anything to do with reporting services I always find difficult. I had then got...
    on 2 May 2012

  • Blog Post: CRM/NAV Connector – The accounts needed to install the CRM/NAV Connector

    Hosk
    When you are going to install the connector you will need quite a few accounts created and you will need to talk to the customer and get them to create these accounts and give you the details before you can install and run the connector. Below is a list of the accounts you will need, the text below...
    on 9 Feb 2012

  • Blog Post: CRM 2011 – License Error – the selected user has not been assigned a security role

    Hosk
    I did something very stupid yesterday but luckily I knew what the problem was almost as soon as I had done it. I was looking to add a user to an organisation so I could login to CRM as a different user with a different security to see what they can do. I added the user and then before I could add...
    on 3 Feb 2012

  • Blog Post: CRM 2011 the account specified to run the Microsoft dynamics crm application does not have performance counters

    Hosk
    If you have installed CRM 2011 then you will often get this error.  I thinks it due to some new performance checking functionality put into CRM 2011. This problem is complaining that the user (service account) you have specified to run the CRM the CRMApp pools and the CRM services isn’t in the...
    on 3 Feb 2012

  • Blog Post: CRM 2011 – How to install Microsoft Dynamics CRM 2011 without an Internet Connection

    Hosk
    I saw this amazing post by the blog CRM in the field.  It has detailed instructions on how to install CRM 2011 without an internet connection. For those of you who have had the pleasure of installing CRM 2011 you will know you can be downloading lots of little extras which CRM 2011 needs and [...]
    on 22 Nov 2011

  • Blog Post: CRM 2011 – Articles, documents and videos on setting up IFD for Microsoft Dynamics CRM 2011

    Hosk
    A customer asked me to investigate what is involved in setting up IFD (Internet Facing Deployment) for CRM 2011 so I have looked on the internet for the best articles, videos and documents on the subject. There are five main parts into configuring IFD Installing AD FS 2.0 Configuring the AD FS...
    on 31 Oct 2011

  • Blog Post: CRM 2011 – Outlook ribbon has gone after CRM 2011 upgrade

    Hosk
    Recently Metaphorix has upgraded it’s CRM version from CRM 4 to CRM 2011, I should I upgraded the versions. I found that some people who had been using older versions of outlook would find they had no Ribbon after the outlook CRM upgrade. The reason for this was a registry setting which isn’t...
    on 30 Sep 2011

  • Blog Post: CRM 2011 – repair install failed half way through

    Hosk
    if you read my previous blog post you will have seen that I finished the story by saying it had fixed everything.  Well real life installing, uninstalling and configuring Microsoft CRM 2011 is rarely that straight forward. I ended up with another error I had never seen and left me scratching my head...
    on 22 Sep 2011

  • Blog Post: CRM 2011 – CRM has stopped dead – Business Management Error: The user ID associated with the current user is not valid

    Hosk
    I had a heart stopping moment today when I tried to log into CRM 2011 I gave me a weird error message below Business Management Error: The user ID associated with the current user is not valid This was a completely new error to me.  I started doing some digging and found the CRM async services were...
    on 22 Sep 2011

  • Blog Post: CRM 2011 – Problems after Renaming the CRM Server

    Hosk
    I had to rename the server which was hosting CRM 2011 today.  This as you can imagine is something that CRM 2011 didn’t like and instantly stopped working as soon as I had done it. The reason I was doing something as silly as renaming the CRM server was because I had upgraded CRM 4 to CRM 2011...
    on 12 Sep 2011

  • Blog Post: CRM 2011 – restoring a CRM database from Enterprise edition to Standard edition

    Hosk
    Today I was trying to bring some CRM database from one server and restoring them to another. I backed up the databases and then was trying to in restore the database on the database for another CRM environment. I was getting an error when trying to restore the database. "Database cannot be...
    on 12 Sep 2011

  • Blog Post: CRM 2011 – MSCRM_CONFIG database is unavailable!

    Hosk
    I recently had a very unusual error on the CRM installation. For some reason the MSCRM_CONFIG database is suddenly entered an odd state where it can no longer be opened in SQL Manager or any applications, without this CRM won’t work (the database is where all the CRM configurations are held) this...
    on 2 Sep 2011

  • Blog Post: Problems with Citrix Receiver and Remote Desktop

    Hosk
    I was doing an installation of CRM 2011 today and I had to connect to a citrix network (is network the right word?) So I downloaded the new Citrix Receiver Entreprise edition, yes a brand new version just to add to the potential pitfalls. I haven’t used a citrix connector but the receiver seems to...
    on 26 Aug 2011

  • Blog Post: CRM 2011 – Successful CRM Installations start with Prerequisites

    Hosk
    I have done a few CRM 2011 installations and although the first part of the installation actually starts with making sure the servers are 64 bit and have enough power, the next stage is begging the IT person to give you domain administration privileges so CRM can create some active directory groups....
    on 25 Aug 2011

  • Blog Post: CRM 2011 – Interesting installing information

    Hosk
    I was doing an install last week and this week (that’s two install Hosk) and I have read the CRM 2011 dynamics implementation guide many times and well done Microsoft for writing such a great document and one that is easy to read and understand (which is useful when the pressure of the install...
    on 5 Aug 2011
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