At the 2010 CRMUG Summit at the end of October, I lead a session with Chris Condron from FM Global called “Best Practices for CRM Environments.”
During this session we covered best practices for CRM administrators to keep a CRM environment running smoothly (and by extension, keep users happy).
Chris and I will be presenting an encore presentation of this session on 12/9/2010 at 1:30 PM ET. If you are not currently a member of the CRMUG, you can find out more at www.crmug.com.
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