We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 8 released Thursday, May 3rd, 2012!
On Friday May 4th 2012, Greg Nichols and Ryan Anderson from the Microsoft Premier Field Engineering team will provide information about the recent release of Update Rollup 8 for Microsoft Dynamics CRM 2011, and will briefly discuss some of the new features (the Q2 2012 Service Update) being released via Update Rollup 9 during their:
Microsoft Dynamics CRM 2011 Update Rollup 8 Podcast
Note regarding Podcasts: You can make our CRM Premier Field Engineering podcasts available on Zune by using the RSS feed below. In the Zune software, go to Collection -> Podcasts and click on the Add a Podcast button on the lower left, then enter the url for the RSS feed: http://www.blogtalkradio.com/pfedynamics.rss. After that, you can adjust the series settings like any other podcast, so you can sync with your smartphone or Zune.
Feature Addition in Update Rollup 7, also available in Update Rollup 8!
Update Rollup 7 for Microsoft Dynamics CRM 2011 introduced a new feature known as Read Optimized Forms. Read Optimized Forms allow a user to quickly open a read-only copy of a record form. Read Optimized Forms improve performance for users who have high network latency and users who spend most of their time consuming information instead of editing. Form loads are faster because of the removal of the ribbon, navigation pane, web resources, and form scripting. However, you can still open the standard editable form if changes have to be made. The ability to default to using the Read Optimized Forms can be set at the Organization level, but is also controlled per user to meet individual needs. For more information about Read Optimized Forms, see "Customize Entity Forms in Microsoft Dynamics CRM"
Update Rollup 8 Build number:5.0.9690.2243
Note: Update Rollup 8 can be uninstalled, unlike Update Rollups 4-6, which could not be uninstalled. However, you should always back up your databases and application servers before you install an Update Rollup.
Update Rollup 6 established a new servicing baseline. This will enable uninstalls of some future CRM 2011 Update Rollups, but this also means that Update Rollup 6 is prerequisite for installation of future Update Rollups, starting with Update Rollup 7.
A database created with Microsoft Dynamics CRM 2011 Update Rollup 6 or a higher version cannot be imported to a deployment of Microsoft Dynamics CRM 2011 Update Rollup 5 or an earlier version. This scenario is not supported.
Note: As Update Rollup 8 is cumulative, containing all changes released in earlier Update Rollup releases, it also contains the Dynamics CRM Q4 Service Update features released via Update Rollup 5. Some of these features include:
For more information about the Dynamics CRM Q4 Service Update features, consult:
Packages are available for download via:
for these CRM components:
NOTE: As of Jan. 20th, 2012 these installation files have been updated to include CRM 2011 Update Rollup 6 (Build 05.00.9690.1992)
Microsoft Dynamics CRM 2011 Update Rollup 8 Prerequisites:
Note regarding Microsoft Dynamics CRM Stack Technology Compatibility:
Do you want to know if certain Service Packs or versions of a Microsoft product are supported with Dynamics CRM? Now we have all of this in one “living" Knowledge Base article: the Microsoft Dynamics CRM Compatibility List. For example, you can use this KB to determine the latest Microsoft SQL Server major version and Service Pack that is supported. Microsoft will list new products like Internet Explorer 10 as TBD until testing is complete; generally near General Availability (GA) of that product.
Issues resolved via Microsoft Dynamics CRM 2011 Update Rollups:
Microsoft Dynamics CRM 2011 Update Rollup 8 is the eighth of a series of cumulative Update Rollups that include fixes for the issues that are or will be documented in the "Master Knowledge Base Articles" for CRM 2011 Update Rollups. As they are cumulative, Update Rollup 8 contains all fixes shipped via Update Rollups 1-8.
Hotfixes and updates that were released as individual fixes before Update Rollup 8 release
The following issues were fixed and delivered to requesting customers prior to Update Rollup 8 release as Critical On Demand (COD) fixes:
Other fixes released via CRM 2011 Update Rollup 8:
Hotfixes and updates that you have to enable or configure manually
Occasionally, updates released via Update Rollups require manual configuration to enable them. Microsoft Dynamics CRM Update Rollups are always cumulative; for example, Update Rollup 8 contains all fixes previously released via Update Rollups 1-67as well as fixes newly released via Update Rollup 8. So if you install Update Rollup 8 on a machine upon which you previously installed no Update Rollups, you will need to manually enable any desired fixes for Update Rollups 1-8:
Mismatched Update Rollup versions within a Microsoft Dynamics CRM deployment
In a scenario where you may be running many client workstations with Microsoft Dynamics CRM 2011 for Microsoft Office Outlook, a common question is whether it is supported to run mismatched versions. For example, where Update Rollup 5 has been installed on the CRM Server but the Outlook clients are still on Update Rollup 1, or where Update Rollup 1 is on the CRM server but due to updates available to the Outlook client you have decided to install Update Rollup 6 on the clients without installing Update Rollup 4 on the server.
The general rule of thumb is to try to keep the versions in sync as much as possible. However, it is permissible (though not recommended as a long-term solution) to run mismatched Update Rollup versions on Outlook client and server, as Microsoft does do some testing of such combinations.
However, regarding the other Update Rollups (for example Rollups for the Microsoft Dynamics CRM 2011 Email Router or Microsoft Dynamics CRM 2011 Reporting Extensions), it is not supported nor recommended to run mismatched versions. A best practice is to update these components at the same time you update your CRM Server. Do the best you can to keep these Update Rollup versions in sync.
For more information, see the blog posting "User experience while accessing CRM 2011 application servers while Update Rollups are being applied"
Internet Explorer 9 Compatibility
The Microsoft Dynamics CRM Sustained Engineering team extensively tested Microsoft Dynamics CRM 2011 against pre-release versions of Internet Explorer 9 and continues to address compatibility issues, as appropriate, against the RTW (Released to Web) version of Internet Explorer 9. When necessary, Microsoft plans to release enhancements via future Microsoft Dynamics CRM 2011 Update Rollups to assure compatibility with Internet Explorer 9.
There are two CRM 2011 application compatibility fixes released via Update Rollup 6 related to Internet Explorer 9:
There is a Update Rollup 5 fix for an expanding memory footprint issue associated with Internet Explorer, but it impacts all versions of Internet Explorer supported by CRM 2011 - those are currently Internet Explorer versions 7, 8, and 9.
Greg NicholsPremier Field EngineeringMicrosoft Corporation
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