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  • Blog Post: CRM 2011 Performance: Take advantage of better query performance for your Quickfinds!

    CRM In the Field
    Hey everyone, as many of you may know we made some pretty big changes to how CRM retrieves data from SQL server, starting in UR10. Part of this was adding various measures and statistics to change the queries based on the dataset and the users access ...read more
    on 6 May 2013

  • Blog Post: Code Review: Refactored Handling of Plug-in Pre-Image Attribute Values

    CRM In the Field
    During a recent Dynamics CRM 2011 code review engagement, I noticed a pattern being implemented repeatedly throughout the customer's plug-in library. This library was in desperate need of a refactor in the form of a method that encapsulated the repeated ...read more
    on 18 Apr 2013

  • Blog Post: How to find which Active Directory security groups belong to your CRM deployment

    CRM In the Field
    Have you tried to locate the Active Directory security groups that belong to your Dynamics CRM deployment only to find results like this? First off, why would you ever get results like this? Dynamics CRM 2011 installs 4 Active Directory Security ...read more
    on 8 Apr 2013

  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 13

    CRM In the Field
    We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 13 were released on Wednesday, March 27th, 2013 to the Microsoft Download Center! We plan on releasing the Update Rollup 13 packages to Microsoft Update in April ...read more
    on 26 Mar 2013

  • Blog Post: UR12/Polaris Changes to Dynamics CRM 2011 Async Maintenance Jobs

    CRM In the Field
    In earlier articles, we provided details on Dynamics CRM 2011's internal maintenance operations performed regularly by the CRM Asynchronous Service. With the release of Update Rollup 12/Polaris there have been a few changes introduced. In an effort ...read more
    on 25 Mar 2013

  • Blog Post: PFE Dynamics at "The Big Easy" - Convergence 2013

    CRM In the Field
    For those attending Convergence next week, I wanted to let you know that we will have members of the PFE Dynamics team there presenting some great content. In addition, make sure to follow @PFEDynamics on Twitter to get updates on other PFE Dynamics activities ...read more
    on 14 Mar 2013

  • Blog Post: Update Rollup 12 and Polaris Favorites

    CRM In the Field
    By now there is a lot of good information available for CRM 2011 UR12 and the December 2012 Service Update.  Here are links to some of my favorites: 10 things I love about Dynamics CRM December 2012 Service Update December 2012 Service Update and ...read more
    on 25 Feb 2013

  • Blog Post: Three Obscure Dynamics CRM 2011 Hot fixes, Part Two

    CRM In the Field
    Have you ever read about a new feature, or noticed in the latest Update Rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!? Working with enterprise customers I actually get to see the logic behind some of these ...read more
    on 11 Feb 2013

  • Blog Post: Using JQuery in Web Resources

    CRM In the Field
    Currently the only JQuery function that Microsoft CRM supports is the AJAX function, Using jQuery . The SDK states that you can use the JQuery library in your web resources. So this provides use with ways to use the JQuery functions to access fields on ...read more
    on 7 Feb 2013

  • Blog Post: More juicy details on Dynamics CRM 2011 Asynchronous Service’s maintenance jobs

    CRM In the Field
    You're likely aware that the Dynamics CRM 2011 Asynchronous Service regularly executes multiple internal maintenance jobs for each organization (database) and that these are scheduled initially at the time of organization creation on default frequencies ...read more
    on 7 Feb 2013

  • Blog Post: UR12 vs. Polaris: Commonalities Differences & Improvements

    CRM In the Field
    Now that UR12 has shipped to onPremise customers we’re starting to get questions on which features were introduced as well as the differences between UR12 and “Polaris.” Let’s cover the common features of UR12 and Polaris: Re-tooling of the CRM forms for multiple browsers : while UR12 doesn’t include...
    on 4 Feb 2013

  • Blog Post: CRM 2011 Service Principal Names (SPN) generation and usage

    CRM In the Field
    When we implement CRM 2011 we always hear or read the term Service Principal Name (SPN) for accurate Kerberos Authentication; however, sometimes understanding Kerberos Authentication is time consuming and needs experience. Sean has written a detailed blog explaining Kerberos Authentication here. …
    on 1 Feb 2013

  • Blog Post: UR12 FAQ and Known Issues

    CRM In the Field
    Update Rollup 12 just fully released today, but the December 2012 Service Update has been running in some of our CRM Online deployments for several weeks now. The Microsoft CRM Support team recently posted a blog article with some of the frequently asked questions and known issues for the December 2012...
    on 29 Jan 2013

  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 12

    CRM In the Field
    We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 12 were released on Tuesday, January 29th, 2013 to the Microsoft Download Center!  All packages except Server were released to Microsoft Update on January 21st, 2013.  We plan on releasing the server...
    on 28 Jan 2013

  • Blog Post: Script Errors after Installing UR12

    CRM In the Field
    Along with other fixes and features, CRM 2011 UR12 ushers in the capability of using multiple browsers.  To allow for this the CRM product has been updated and the original HTC behavior files behind much of CRM’s UI have all been removed. This removal of the HTC’s should help with performance and...
    on 21 Jan 2013

  • Blog Post: Dynamics CRM 2011 SDK Query Limitations by API

    CRM In the Field
    The Microsoft Dynamics CRM 2011 SDK provides a flexible array of query API's for retrieving data programmatically. Nevertheless, I continue to encounter misinformation and unfounded affinity for one query API over another, as well as those that favor circumventing the application tier altogether...
    on 14 Jan 2013

  • Blog Post: Easily Generate Required SPN's for CRM 2011

    CRM In the Field
    When we implement CRM 2011 we always hear or read the term Service Principal Name (SPN) for accurate Kerberos Authentication; however, sometimes understanding Kerberos Authentication is time consuming and needs experience. Sean has written a detailed blog explaining Kerberos Authentication here. ...
    on 20 Dec 2012

  • Blog Post: Three Obscure Dynamics CRM 2011 Hot fixes, Part One

    CRM In the Field
    Have you ever read about a new feature, or noticed in the latest Update rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!? Working with enterprise customers I actually get to see the logic behind some of these, however still not all of them. :) Every time I’ve...
    on 14 Dec 2012

  • Blog Post: Custom Reporting in Microsoft Dynamics CRM - Fetch vs. Filtered Views

    CRM In the Field
    Frequently we see customers that require reporting out of Microsoft Dynamics CRM that cannot be handled using the out of the box report wizard or advanced find. This is the first post of a series of blogs I will be posting around both reporting options as well as technical issues and cases we have seen...
    on 27 Nov 2012

  • Blog Post: RESOLVED: Unexplained Internet Explorer 302 Redirects to CRM 2011 Mobile Site

    CRM In the Field
    I recently worked with a customer who had end-users encountering a strange behavior where all attempts to access the main CRM 2011 web site were being being redirected to the CRM mobile site (../m/default.aspx).  While this is normal behavior when accessing CRM via currently unsupported browsers...
    on 30 Oct 2012

  • Blog Post: CRM Upgrade Best Practices

    CRM In the Field
    Sean McNellis, Ryan Anderson and I recorded a podcast ( http://aka.ms/tndfbt ) last Friday on Dynamics CRM Upgrade Best Practices. During the podcast we mentioned that we would be posting a blog article outlining the topics that we covered with links to more details. That podcast and this blog post are...
    on 10 Oct 2012

  • Blog Post: Using Fiddler To Check For Kerberos Auth

    CRM In the Field
    Frequently I see customers trying to verify if their Kerberos settings ( http://bit.ly/QOEvLF ) are truly working or not.  In the past we’ve used tools such as NetMon, Kerbtray, Klist, and others to verify this however, recently I found a very simple way to test if Kerberos auth is working or not...
    on 8 Oct 2012

  • Blog Post: Microsoft Dynamics CRM 2011 Update Rollup 10 Re-released

    CRM In the Field
    You may have noticed that the Update Rollup 10 build number was incremented on the Microsoft Download Center page for Microsoft Dynamics CRM 2011 Update Rollup 10. This is because the Update Rollup 10 packages were re-released on 10/4/2012. The original build number of Update Rollup 10 was 5.0.9690.2730...
    on 4 Oct 2012

  • Blog Post: Cleaning up CRM Sync Entry tables

    CRM In the Field
    If you’re CRM system has been up and running for a long period of time and you’re running the CRM Outlook client you’ll find many tables starting in SyncEntry_ as well as SubscriptionStatistics_. These tables are used to track items that are synchronized down to users client machines, however, when users...
    on 3 Oct 2012

  • Blog Post: Kerberos in Load Balanced Environments

    CRM In the Field
    A very common topic we tend to get many questions on is delegation and troubleshooting delegation usually via one of the many topics that impact this: SPN’s, Kerberos, Load Balancers, 401 errors, etc. Many times detailed environment knowledge is required to make any conclusions, so rather than documenting...
    on 3 Oct 2012
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