Are you ready to find X Factor of your LOB Application?

Join “Ask the Expert” hosted by XRM Virtual User Group

11/3/09 noon ET

From Microsoft CRM to XRM: Introduction

10/30/09 11am ET

From Microsoft CRM to XRM: Building Business Applications

11/05/09 11:30am ET

From Microsoft CRM to XRM: XRM Demonstration

11/11/09 11:30am ET

Duration

1 Day

Cost

Free for Microsoft Dynamics Partners

Agenda

·         Microsoft Dynamics xRM Introduction & Demo

·         Microsoft Dynamics xRM Capabilities

·         Microsoft Dynamics xRM Marketing

·         Selling Microsoft Dynamics xRM

Schedule

See up-to-date schedule here (Need PartnerSource access)

Duration

2 Days

Cost

Free for Microsoft Dynamics Partners

Agenda

·         Microsoft Dynamics xRM Introduction & Demo

·         Microsoft Dynamics xRM Architecture

·         Selling to the Technical Decision Makers

·         Selling to the Technical Influencers

·         Giving a Demo with the Microsoft Dynamics xRM VPC Environment

·         Rapidly Building the Customer Prototype

·         Extending & Integrating the Customer Prototype

·         Technical Q&A

Schedule

See up-to-date schedule here (Need PartnerSource access)

Duration

3 Days

Cost

$1000 for Microsoft Dynamics Partners

Agenda

·         Understand out-of-the-box features and functionality

·         Customize Microsoft Dynamics CRM entities, relationships, security, forms, views, workflows, and scripts for different business sectors.

·         Discuss dashboards, custom reports, views, and use Excel as a reporting tool including Pivot Tables.

·         Learn how to extend the Microsoft Dynamics CRM platform with plug-ins, custom workflows, IFrames and integration with other internal and external applications (e.g. SharePoint and ISV products) to create solutions specific to common industries.

·         Understand Microsoft Dynamics CRM Security and System Administration.

·         Acquire a high-level understanding of Microsoft Dynamics CRM deployment architecture considerations including topology, relationship with Active Directory and Exchange Server, scalability, and failover.

Schedule

·         Washington DC; 11/17/09 – 11/19/09

Note: Public Sector Focused; register here

·         Atlanta, GA; 1/12/10 – 1/14/10

·         Chicago, IL; 2/9/10 – 2/11/10

·         Irvine, CA; 2/23/10 – 2/25/10

See up-to-date schedule here (Need PartnerSource access)