This blog is focused on Microsoft Dynamics CRM Online Billing. We will feature the most common questions and answers from customers, along with helpful hints and information to help you with your subscription.
Compatibility and using CRM with IE 11 (Windows 8.0 / 8.1)
We have received some feedback related to using CRM Online on the latest version of IE (IE 11). You may see that CRM 2011 or 2013 does not behave as expected or may even be displayed as in “Mobile Express” view. Below are two examples where we have received feedback related CRM Online performance using IE11.
*Scenario # 1: Sending invites using CRM 2011 where the new user cannot accept the invite
*Scenario # 2: Configuring CRM 2013
Workarounds to the issue
From escalating this internally we discovered the below is due to settings in IE 11. As a work around, we advise that you add your CRM Online URL or “dynamics.com” to your compatible viewed sites. You can do this by selecting Tools > Compatibility View Settings and then adding “dynamics.com” to your compatible viewed sites.
Once these steps are completed you should then be able to configure your CRM Online Trial and begin to use CRM 2013 as normal through IE.
Another workaround to the above is to configure IE 11 using the Emulation mode. With this setting you can use the IE Developer Tools to set the browser mode to IE10 (or another version)
How can you make the emulations settings propagate or filter down to all windows that open for CRM? And the setting does not appear to stay.
Hi Dana, For your mentioned issue, I advise that you review the details on http://www.modern.ie/en-us/f12 and also msdn.microsoft.com/.../bg182625(v=vs.85).aspx. These sources offer some advise for issues with compatibility
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