Microsoft Dynamics CRM Online Service - Microsoft Dynamics CRM

| |

It’s good to describe the ”Purpose” of your Microsoft Dynamics CRM Online organization

Posted 7 days ago

by Eric Fernandes

Within the Office 365 admin center, in the service settings for your subscriptions, there is a dedicated section for configuring your Microsoft Dynamics CRM Online organization called Manage Dynamics CRM settings. Amongst the options available here...
Post Incident Report | NAM | A small subset of North American customers may not be able to access their CRM Online organizations on June 6th, 2013

Posted 13 days ago

by Emanueal Mulatu

Summary On June 6 th , 2013 a small subset of CRM Online orgs served from North American datacenters were inaccessible. Service Engineering investigated and restored service. The service incident impacted less than 10% of customers in the region. ...
AWARENESS | EMEA | Network Hardware Upgrade Scheduled for Friday, May 17th 2013 During EMEA Dark Hours with Customer Downtime

Posted 1 month ago

by Emanueal Mulatu

This is an Awareness posting to advise you of a scheduled network hardware upgrade being performed by Microsoft’s Network Services Team on Friday, May 17, 2013 during EMEA dark hours. This upgrade is being done to ensure optimal network performance...
Post Incident Report | NAM | CRM Online | A small percentage of Americas CRM online orgs are currently inaccessible

Posted 1 month ago

by ErikH

Summary On April 26 th 2013, a few customers reported that they were unable to access their CRM online organization. Dynamics Service Engineering investigated and restored service. Customer Impact Affected customers were unable to log in or...
Resolved | EMEA | Undersea Fiber Cut; potential performance degradation for EMEA customers

Posted 2 months ago

by Emanueal Mulatu

Update: 4/23/2013 4:00 PM PDT Performance in the EMEA region has been stable and we are not hearing reports of issues. We are closing this Service Advisory but will reopen it if the situation changes. Hopefully you and your organization were not impacted...
Post Incident Report | Worldwide | Intermittent Windows Live ID (WLID) authentication issues which may impact CRM Online customers during new sign-ins

Posted 2 months ago

by Emanueal Mulatu

Summary On April 16 th 2013, approximately 2:00 PM PDT Microsoft’s Global Network Services (GNS) began investigating multiple internal alerts which linked to WLID authentication for multiple services, including CRM Online. It was reported that...
AWARENESS | Dynamics CRM 2011 Online Service | Worldwide | SharePoint List Component Updates

Posted 2 months ago

by Julie Cairn

Later this week, the Microsoft Dynamics CRM Online Team will be sending targeted email communications to Administrators of CRM Online Organizations worldwide that have been identified as utilizing SharePoint Online Document Management features. These...
Awareness | Worldwide | Microsoft Dynamics CRM Online organization integration with the Windows Azure Service Bus – Change Needed Before Thursday, April 25th 2013 globally

Posted 2 months ago

by Emanueal Mulatu

Recent security enhancements require the Microsoft Dynamics CRM Online service to use a new certificate to authenticate against the Windows Azure service. These changes are necessary, and will allow the messages sent from the Microsoft Dynamics CRM Online...
Post Incident Report | NAM | Some organizations were inaccessible on March 29

Posted 2 months ago

by Daria Barteneva

Summary On March 29, 2013, an issue in one of Microsoft's North America datacenters caused some CRM Online organizations to be inaccessible. The problem affected less than 50% of customers in the region. Internal monitoring detected the issue....
Resolved | Some Americas organizations were inaccessible

Posted 2 months ago

by Daria Barteneva

We have resolved an issue affecting organizations hosted in North America datacenters. A post incident report will be available within 5 business days. If this impacted your organization, we apologize for the inconvenience.
Post Incident Report | EMEA | Some organizations were inaccessible on March 7th

Posted 3 months ago

by ErikH

Summary On March 7th, 2013 an issue in one of Microsoft's datacenters caused some CRM Online organizations hosted in the European datacenters to be inaccessible. The problem affected <10% of customers in the region. Internal monitoring detected...
Awareness | Worldwide | Your Organization’s configuration may contain customizations, not supported in the upcoming release of Microsoft Dynamics CRM Online

Posted 6 months ago

by Eric Fernandes

This week, Microsoft sent email notifications to administrators of CRM Online organizations worldwide who have customizations which will be not supported in the upcoming release of Microsoft Dynamics CRM Online. The proactive notification provides...
Awareness - Update on Internet Lead Capture (ILC) Function Availability in North America

Posted 7 months ago

by Emanueal Mulatu

In November 2012, we had notified you that Microsoft will discontinue offering Internet Lead Capture as part of Microsoft Dynamics CRM Online effective February 15, 2013. This communication is to inform you that as notified, Internet Lead Capture offering...
Welcome to the Microsoft Dynamics CRM Online Service Blog

Posted 10 months ago

by Bill Burton

The Microsoft Dynamics Service Engineering team realizes that it is not always obvious where to find the latest information about what is going on with the Microsoft Dynamics CRM Online Service. We are creating this blog to provide a place for our customers...