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Microsoft Dynamics CRM Accelerates Social Capabilities

Posted 1 month ago

by Rick McCutcheon

It is great to see that the Dynamics CRM Team is moving int the right direction when it comes to Social CRM. https://community.dynamics.com/crm/b/crmconnection/archive/2013/03/19/netbreeze.aspx
2012 Technology Adoption Insight Survey

Posted 5 months ago

by Rick McCutcheon

The results of our 2012 Adoption Insight survey are in. Effective usage rates of enterprise software are down from two years ago and more disturbingly end-users are experiencing productivity losses of around 17%. This is a big number. At 17% the economic...
The New CRM User Group Social Networking Site “Collaborate”.

Posted 5 months ago

by Rick McCutcheon

If you’re part of the Dynamics CRM Community, you will want to know about the new CRM User Group social networking site “Collaborate”. This site is open to all Dynamics CRM customers, prospective customers, CRM partners and ISV partners. You’ll...
Is CRM now considered a mainstream technology?

Posted 5 months ago

by Rick McCutcheon

I think we are seeing CRM technology becoming mainstream at least within B2B businesses. At the same time I feel that CRM is making significant footholds in the world of B2C business. Last month I was facilitating several breakout sessions at the Dynamics...
Dynamics CRM User Group Webinar – Success for Small & Medium Size Businesses

Posted 7 months ago

by Rick McCutcheon

Join this webinar to dive into the Seven Steps to Successfully Implement Sales Force Automation Strategies within your Dynamics CRM Online deployment. sale will not be made solely based on the presence of a computer. However, in today’s competitive...
Microsoft Dynamics CRM in Disguise

Posted 9 months ago

by Rick McCutcheon

We know that not all CRMs are used for SFA, Marketing Automation or Customer Service. But take a look at the website used last fall by the Province of Saskatchewan to manage the constituent information for their Provincial Election http://www.elections...
Why Microsoft Dynamics CRM Portals will make your life better!

Posted 10 months ago

by Rick McCutcheon

I recently facilitated a webinar series with Cory Christoffel of Adxstudio fame on Web Portals for Microsoft Dynamics CRM. It looks like this topic is a very popular subject with CRM Project Managers and Developers. In the latest webinar we discussed...
Webinar – Intro to Adxstudio Portals for Dynamics CRM

Posted 10 months ago

by Rick McCutcheon

Much of the conversation today in the CRM space is focused on the social side of CRM. I am sure you have heard that Microsoft recently purchased Yammer for north of a billion dollars. In reality though many organizations are still in the early or middle...
CRM Day Part 2 – Webinar Intro to Dynamics CRM Portals

Posted 11 months ago

by Rick McCutcheon

I almost forgot to let everyone know that Adxstudio will also be kicking off their webinar series on Portal Technology for Dynamics CRM this Thursday. To register go to http://community.adxstudio.com/events/webinar?schedule=7332eb90-20b7-e111-913f-00155d422229&start...
Did you know that this Thursday is CRM Day!

Posted 11 months ago

by Rick McCutcheon

Pretty much every working day for me is a CRM Day. But this Thursday everyone can participate in a very special event, CRM Day at Decisions Spring 2012. This is an independent virtual conference about Microsoft Dynamics solutions organized by MSDynamicsWorld...
Sales Force Automation – SFA – Best Practices Webinar Recording

Posted 11 months ago

by Rick McCutcheon

I recently facilitated a Webinar for the Microsoft Dynamics User Group Community on SFA Best Practices. If your organization uses Dynamics CRM than you can join our community at www.crmug.com. Enjoy the video! Sales Force Automation Best Practices...
Selling CRM Internally Webinar

Posted 11 months ago

by Rick McCutcheon

I have been involved with the CRM Industry as a Company Founder, Senior Executive, Reseller, Board Member, Educator and Consultant for over 20 years. About 18 months ago I was leading a session at the Dynamics CRM User Group Conference in Florida on Enterprise...
Microsoft CRM User Group Community Session on Selling Your CRM Project Internally

Posted 11 months ago

by Rick McCutcheon

I will be facilitating a online workshop for the Microsoft CRM User Group Community on May 31st on Selling Your CRM Project Internally. Details are below Join this repeat of a popular CRMUG Summit workshop to learn how other CRM user are getting buy...
Sales Force Automation Success Webinar

Posted over 1 year ago

by Rick McCutcheon

I will be facilitating a Webinar on SFA best practices for the Dynamic User Group Community on May 17th. So if you are looking to leverage your CRM system to improve the effectiveness of your sales force? This is a non-technical session designed for business...
How to Sell CRM Internally

Posted over 1 year ago

by Rick McCutcheon

I recently launched a new CRM Educational Session for the Dynamics CRM Community at their User Conference in Las Vegas. This session was designed for CRM End User Professionals to help them Sell CRM internally to C Level Executives, Senior Mangement...
Planning for CRM Success

Posted over 1 year ago

by Rick McCutcheon

I will be presenting at the Decisions Fall 2011 Virtual CRM Conference on December the 8th. You can register at https://presentations.inxpo.com/Shows/MSDynamics/12-11/Registration/Decisions012_11RegistrationPage.html?AffiliateKey=13897&AffiliateData...
Microsoft CRM User Group Summit 2011

Posted over 1 year ago

by Rick McCutcheon

I want to let everyone know there is a very important Microsoft CRM Event happening in November. The Dynamics CRM User Group Community will be hosting their annual Conference “Summit 2011” in Las Vegas. For those not familiar with the CRMUG, they...
3 Podcasts on Promoting CRM User Adoption

Posted over 1 year ago

by Rick McCutcheon

Here are 3 Podcasts I did for Microsoft on Promoting CRM User Adoption-Enjoy! http://www.rsvpportal.com/microsoft/dynamics/resources/CRM.wav http://www.rsvpportal.com/microsoft/dynamics/resources/Promoting_use_adoption.wav http://www.rsvpportal...
Sales Force Automation Best Practices Webinar

Posted over 1 year ago

by Rick McCutcheon

In my CRM practise I typically get involved with two types of projects. Those who have rolled out CRM to their sales teams and are having issues with user adoption and gaining any type of measurable ROI from their investment. In the other scenario I am...
Viva Las Vegas! Microsoft CRM UG Summit 2011

Posted over 1 year ago

by Rick McCutcheon

Attention all Microsoft Dynamics CRM Users the registration for the CRM User Group Summit is now open. This is the premium event for Microsoft CRM and will be held November 8 – 11 at Caesars Palace in Las Vegas. Summit 2010 in Orlando was awesome...
Social CRM tools changing the way we sell!

Posted over 1 year ago

by Rick McCutcheon

I want to congratulate my friends at InsideView for their Dynamics Marketplace Partner of the Year Award! I have been using their product for the past 30 days and have saved hours looking for contact information for new contacts and companies and I am...
On-line Microsoft CRM 2011 Conference

Posted over 1 year ago

by Rick McCutcheon

If you are looking to learn more about Microsoft CRM 2011 than register for the upcoming Decisions Virtual Conference which will be held on June 17th. This conference runs throughout the day and will feature 11 sessions on CRM 2011. One of these being...
Planning for CRM Success Video

Posted over 2 years ago

by Rick McCutcheon

The Video for the Webinar we did for the Microsoft Dynamics User Group Community on Planning for CRM Success is now available at http://www.crmug.com/events/CRMUGPlanningCRMSuccess042211 Our next webinar on Sales Force Automation Best Practices...
Power Up Your Sales With Technology

Posted over 2 years ago

by Rick McCutcheon

I was one of the authors of a book called Sales Gurus Speak Out. I have recently published my chapter on Squidoo. Enjoy! http://www.squidoo.com/power-up-your-sales-with-technology Join us for our World Class Selling Workshop http://www.fullcontactselling...
What’s New In Microsoft CRM 2011 Videos

Posted over 2 years ago

by Rick McCutcheon

We have now posted over 45 videos on our Microsoft CRM Success Video Channel. If you are looking for what’s new in 2011 you can find it there! http://www.youtube.com/user/RAMcCutcheon

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