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  • Blog Post: Extending CRM – The Best Strategy to Manage Your Business Relationships

    CRM SoftwareBlog
    Have you ever imagined if your customer relationship management software could manage not only manage customers but also other relationships across your business units? What if your CRM system could be tailored to suit your specific business at a price equal to a packaged software or if your CRM could...
    on 21 Feb 2013

  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    CRM SoftwareBlog
    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
    on 31 Jul 2012

  • Blog Post: Microsoft Dynamics CRM – Beyond Managing Customer Relationships

    CRM SoftwareBlog
    Customer Relationship Management, or “CRM”, started out primarily as an organized way to manage your contacts.  It was a concept long before a toolset, that later evolved into robust applications to help manage customer relationships and provide support for the Sales , Marketing , and Customer Service...
    on 4 May 2011

  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    CRM SoftwareBlog
    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
    on 28 Mar 2011

  • Blog Post: Microsoft Dynamics CRM Simplifies Moving to the Cloud

    CRM SoftwareBlog
    If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
    on 23 Feb 2011

  • Blog Post: Are Microsoft Dynamics CRM And The CRM Features In Microsoft Dynamics NAV The Same Thing?

    Anonymous Anonymous
    Here’s a question sent to the Concentrix email inbox recently: “Is the CRM functionality in Microsoft Dynamics NAV the same as in Microsoft Dynamics CRM ?” The answer is ‘No’ (unless you have a programme that connects the two applications). They are separate programmes and they do things differently...
    on 21 Apr 2010

  • Blog Post: Making The ‘X’ Factor Work For Your Business

    Anonymous Anonymous
    You’ve heard about CRM and you’ve heard about xRM, but are you still wondering what it can do for you and your business?  Wonder no more!  Join FMT Consultants in sunny Southern California for a FREE lunch and learn the features, fun discussion topics, and a common sense demonstration of the power of...
    on 14 Apr 2010

  • Blog Post: Spy Optic – Microsoft Dynamics CRM Case Study

    Anonymous Anonymous
    Midsize Business Case Study Sunglasses Manufacturer Boosts Sales 29 Percent, Aids Dealer Growth with CRM Software Story at a Glance Spy Optic, a manufacturer of sunglasses and goggles, scrambled to keep up with the rapid growth in the action-sports market and stay one step ahead of competitors....
    on 31 Jan 2010

  • Blog Post: Reduce Your Custom Development Costs and Increase Usability With xRM

    Anonymous Anonymous
    By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design.  However, a lot of businesses are still asking “what exactly is xRM and how can it work for me?”  By investing in xRM, not only will a company gain access to a solid product...
    on 25 Nov 2009