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Related Posts
Blog Post:
Implementing Dynamics CRM on an Enterprise Scale? Consider the “Hub and Spoke” Method
CRM SoftwareBlog
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between...
on
21 Mar 2013
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
CRM SoftwareBlog
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
on
18 Jul 2012
Blog Post:
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook
CRM SoftwareBlog
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
on
13 Jul 2012
Blog Post:
Have You Started the Dialogue in CRM 2011?
CRM SoftwareBlog
Interactive Process Dialogs: Microsoft Dynamics CRM 2011 expands its workflow capability by adding interactive dialog process. This functionality improves the user experience dramatically, by guiding the user in simple prompts for specific functions and CRM creates the specific entity record (lead, campaign...
on
11 Jun 2012
Blog Post:
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
CRM SoftwareBlog
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data for both on-premise and online Microsoft CRM clients. For many companies who have already implemented a 3rd party Mobile...
on
28 Apr 2012
Blog Post:
Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
CRM SoftwareBlog
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
on
16 Dec 2011
Blog Post:
CRM Best Practices
CRM SoftwareBlog
Below is an article that I wrote for Green Beacon Solution’s newsletter earlier this year. I thought it worthwhile to re-post here, not only since it’s still relevant, but also due to a tie in to a post on Microsoft Dynamics blog, “ Liberating Microsoft from Oracle/Siebel CRM ”...
on
19 Oct 2011
Blog Post:
Microsoft Dynamics CRM: The Environmentally-Friendly Application
CRM SoftwareBlog
When people think of CRM systems, the first thoughts that usually pop into their minds might revolve around customer relationships, cost savings, or technological capabilities. However, there is another benefit that is often overlooked, and that involves caring for the environment. Microsoft Dynamics...
on
19 Sep 2011
Blog Post:
DRIVE Your Business Forward with Microsoft Dynamics CRM Integration
CRM SoftwareBlog
In order to create a flowing business, all your business software products should integrate seamlessly. So why don’t all companies do this? With Microsoft Dynamics GP you will be able to seamlessly integrate CRM in order to aid your business in your daily tasks. Customer Service Management This...
on
1 Sep 2011
Blog Post:
Microsoft Dynamics CRM – Efficient Citizen Relationship Management
CRM SoftwareBlog
The “Customer Relationship” in CRM not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen and Business service delivery with simpler processes, less paperwork, and more efficient interactions. Government...
on
16 Aug 2011
Blog Post:
Dynamics CRM: Improving Customer Relationships in an Over-Connected World
CRM SoftwareBlog
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels. The problem now...
on
4 Aug 2011
Blog Post:
Keep Your Employees Close and Your Competition Closer with Microsoft Dynamics CRM
CRM SoftwareBlog
Customer relationship management (CRM) solutions obviously help you manage your customers, but what about your employees, and what is your competition doing that you should also be doing? Microsoft Dynamics® CRM can connect you to this information in addition to customer data. Employees : Whether you...
on
9 May 2011
Blog Post:
Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM
CRM SoftwareBlog
In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
on
28 Mar 2011