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Related Posts
Blog Post:
3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM
CRM SoftwareBlog
“The superior man is modest in his speech, but excels in his actions.” – Confucius Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”. Every organization depends on a steady source of...
on
18 Apr 2013
Blog Post:
The ABCs of CRM: What You Should Know About Activity Based Costing
CRM SoftwareBlog
“The value of an idea lies in the using of it.” Thomas A. Edison I love this quote. Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc. But there is one idea that warrants more consideration in the CRM (customer relationship...
on
17 Apr 2013
Blog Post:
Netbreeze Bringing Social Analytics to Microsoft Dynamics CRM
CRM SoftwareBlog
One of the most exciting CRM related announcements to come out of this year’s Microsoft Convergence conference was the acquisition of Netbreeze. If you haven’t heard of Netbreeze before, it is a Swiss company whose products allow organizations to essentially listen in on what’s being said about them...
on
13 Apr 2013
Blog Post:
4 Wonderful Things About Convergence 2013
CRM SoftwareBlog
It has been nearly a decade since I attended a Convergence conference, which is Microsoft’s annual get together of users, experts and partners. When I first attended there were hundreds of attendees―this year a record of nearly 12,000 people came in from around the globe! For existing users and people...
on
27 Mar 2013
Blog Post:
Implementing Dynamics CRM on an Enterprise Scale? Consider the “Hub and Spoke” Method
CRM SoftwareBlog
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between...
on
21 Mar 2013
Blog Post:
Convergence 2013 Schedule Recommendations – IT Professional Track
CRM SoftwareBlog
March 18-21, 2013 | New Orleans, LA About Convergence As the premier event for the Microsoft Dynamics Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the...
on
11 Mar 2013
Blog Post:
CRM for Residential Construction: Building Competitive Advantage with CRM in the Homebuilding Industry
CRM SoftwareBlog
After several years of challenging market conditions, the residential homebuilding industry seems to have turned a corner and begun to rebound. Firms that have invested in technology to help them drive revenue and margin will be positioned to outperform their competitors as the market returns to health...
on
4 Mar 2013
Blog Post:
Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team
CRM SoftwareBlog
“Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody.” – Henry Wadsworth Longfellow The last thing you want to hear before walking into your customer’s office is, “Your Company’s service...
on
22 Feb 2013
Blog Post:
MOMENTUM 2013: CRM – Engaging a 360° View
CRM SoftwareBlog
If you attend only one CRM conference this year, let this be it. This ½ day, incredibly affordable event is jam-packed with critical strategies, practical and actionable knowledge, implementation tools, tips, tricks and much more. Presented by an all-star cast of presenters, this event brings together...
on
15 Feb 2013
Blog Post:
Leveraging CRM Data on Your Website
CRM SoftwareBlog
We are currently living in the Age of the Customer. Never before in the history of business has customer feedback had the ability to travel as rapidly and be as far reaching as today. With the popularity of social media sites— Twitter , Facebook , YouTube , etc.—it is possible for a disgruntled customer...
on
25 Jan 2013
Blog Post:
Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012
CRM SoftwareBlog
“Men at some time are masters of their fates” – William Shakespeare Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012. The main purpose has always been to inform the reader, give a unique...
on
16 Jan 2013
Blog Post:
Event Managers: Hit a Home Run with Microsoft Dynamics CRM
CRM SoftwareBlog
One of the most important skills an Event Manager must possess is organization. However, organization alone is not enough in the rapid business environment we all live in. In addition, having the right resources in place can make a world of difference. One such resource is an event management system...
on
7 Jan 2013
Blog Post:
My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features
CRM SoftwareBlog
“What is actual is actual only for one time, and only for one place.” – T. S. Eliot Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform. The recent Microsoft Dynamics CRM December 2012 Service Update has made...
on
28 Dec 2012
Blog Post:
3 Software Tools Every Sales Team Needs to Drive New Business Development
CRM SoftwareBlog
“The method of the enterprising is to plan with audacity and execute with vigor.” – Christian Bovee A great book that I just finished reading, “ New Sales Simplified ” by author Mike Weinberg, outlines a step-by-step process for acquiring new customers. A key point to this successful framework is...
on
1 Nov 2012
Blog Post:
The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com
CRM SoftwareBlog
Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products. Sitting in my seat on the plane making my way back to Detroit...
on
24 Sep 2012
Blog Post:
A Lead Scoring Primer…The Precursor to Good Lead Management Process
CRM SoftwareBlog
When your company is ready to dip its toe into the lead management/marketing automation realm, one of the key decision points you will reach is “do we implement an automated lead scoring model?”. Part of the reason this is a key decision point is because marketing automation and lead management...
on
31 Aug 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
CRM SoftwareBlog
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
on
18 Jul 2012
Blog Post:
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook
CRM SoftwareBlog
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
on
13 Jul 2012
Blog Post:
Mobile CRM Means Anywhere, Anytime, Any Device
CRM SoftwareBlog
“The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson Did you ever get a call from a customer while on the road and wish you had access to all your past calls and notes? Have you ever been at a customer’s site and heard “How much of a specific...
on
31 May 2012
Blog Post:
Not Thinking about CRM Software for Your Business? Maybe You Should
CRM SoftwareBlog
“The greatest achievement of the human spirit is to live up to one’s opportunities, and make the most of one’s resources.” – Marquis de Vauvenargues Customer Relationship Management (CRM) software is more than just software, it is a philosophy and a process within your organization. Today less than...
on
25 Apr 2012
Blog Post:
Manage, Convert, Analyze, Understand, and Find Relationships with Microsoft Dynamics CRM
CRM SoftwareBlog
If you have unstructured data within your company, it’s not doing you any good. To make any type of analytical data useful, you need to manage, convert, analyze, and finally, understand it! Get your data out of file cabinets and spreadsheets, pull it off your website and social media pages, and put...
on
17 Apr 2012
Blog Post:
CRM for Associations: A New Era in Member Engagement and Revenue Generation
CRM SoftwareBlog
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
on
19 Jan 2012
Blog Post:
Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
CRM SoftwareBlog
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
on
16 Dec 2011
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