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  • Blog Post: The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com

    CRM SoftwareBlog
    Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products.  Sitting in my seat on the plane making my way back to Detroit...
    on 24 Sep 2012

  • Blog Post: Microsoft Dynamics CRM + Broadlook = The Perfect Match

    CRM SoftwareBlog
    We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal.  Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
    on 30 Aug 2012

  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    CRM SoftwareBlog
    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
    on 31 Jul 2012

  • Blog Post: Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies

    CRM SoftwareBlog
    At the heart of every high tech company are front-and back-office business pro­cesses that are ripe for unifying.  With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
    on 18 Jul 2012

  • Blog Post: Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook

    CRM SoftwareBlog
    Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook   One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
    on 13 Jul 2012

  • Blog Post: Dynamics CRM: Improving Customer Relationships in an Over-Connected World

    CRM SoftwareBlog
    With a fast evolving market, businesses are expected to keep up with all their customers’ needs.  How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels.  The problem now...
    on 4 Aug 2011

  • Blog Post: Leverage the Microsoft Technology Stack – Gartner Analysis of Dynamics CRM

    CRM SoftwareBlog
    Gartner, one of the world’s leading information technology research and advisory companies, recently completed an independent Analysis of Microsoft’s Dynamics CRM offerings and the report’s number one recommendation is at the heart of Microsoft’s CRM strategy: “Any size company that has a Microsoft...
    on 8 Jul 2011

  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    CRM SoftwareBlog
    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
    on 28 Mar 2011

  • Blog Post: Microsoft Dynamics CRM Simplifies Moving to the Cloud

    CRM SoftwareBlog
    If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
    on 23 Feb 2011

  • Blog Post: Dynamics CRM: An Innovative Solution for Union Staff And Members

    CRM SoftwareBlog
    With budgets remaining low, organizations and unions are under great pressure to find innovative solutions for automating vital processes, increasing staff productivity, and reducing IT cost. To meet these goals, unions are turning to a Microsoft Dynamics CRM solution that centralizes data and processes...
    on 2 Dec 2010

  • Blog Post: Talking CRM With Your Sales Manager

    Anonymous Anonymous
    To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here’s how you can work with your sales manager to find out how CRM can best support sales goals .   Your sales manager’s CRM priority...
    on 26 Jul 2010

  • Blog Post: Small Business Customer Relationship Management Software: What You Need To Know

    Anonymous Anonymous
    Small business owners keep asking the same question: “Do I really need a customer relationship management system ?” Organizations with small budgets often see CRM as a luxury item. A key to business success is relationship management. It seems almost too obvious, doesn’t it? Relationship management...
    on 26 May 2010

  • Blog Post: Making The ‘X’ Factor Work For Your Business

    Anonymous Anonymous
    You’ve heard about CRM and you’ve heard about xRM, but are you still wondering what it can do for you and your business?  Wonder no more!  Join FMT Consultants in sunny Southern California for a FREE lunch and learn the features, fun discussion topics, and a common sense demonstration of the power of...
    on 14 Apr 2010