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Related Posts
Blog Post:
The (CRM) Truth is Out There Part 1
CRM SoftwareBlog
If a consultant tells you that your CRM should provide a “360 degree view of the truth” it’s like a coach instructing his players to “go out there and give it all you’ve got”; it’s true, but not particularly useful. When it comes to customer Truth in CRM, the key realization is that you’ve probably already...
on
8 May 2013
Blog Post:
CRM at Your Fingertips 24/7 with MOBILE CRM
CRM SoftwareBlog
“He who walks in the middle of the road gets hit from both sides.” – George P. Schultz Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question and you couldn’t answer it...
on
6 May 2013
Blog Post:
3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM
CRM SoftwareBlog
“The superior man is modest in his speech, but excels in his actions.” – Confucius Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”. Every organization depends on a steady source of...
on
18 Apr 2013
Blog Post:
The ABCs of CRM: What You Should Know About Activity Based Costing
CRM SoftwareBlog
“The value of an idea lies in the using of it.” Thomas A. Edison I love this quote. Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc. But there is one idea that warrants more consideration in the CRM (customer relationship...
on
17 Apr 2013
Blog Post:
What Does Your Sales Team Know?
CRM SoftwareBlog
The phone call started like this— Caller: “Hi Ken, I’m <her name is redacted to protect the innocent> and I’m your new account executive. Do you have a minute? I want to share with you all the great new stuff we have going on this year.” Sound familiar? This call was from...
on
28 Mar 2013
Blog Post:
Implementing Dynamics CRM on an Enterprise Scale? Consider the “Hub and Spoke” Method
CRM SoftwareBlog
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between...
on
21 Mar 2013
Blog Post:
Microsoft Dynamics CRM Online for iPad FAQs
CRM SoftwareBlog
Last week, I wrote a blog post entitled,” Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go.” Click here to read it in its entirety. It covers several of the improvements Microsoft recently made to Dynamics CRM Online’s user interface to help sales professionals easily...
on
12 Mar 2013
Blog Post:
Convergence 2013 Schedule Recommendations – IT Professional Track
CRM SoftwareBlog
March 18-21, 2013 | New Orleans, LA About Convergence As the premier event for the Microsoft Dynamics Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the...
on
11 Mar 2013
Blog Post:
Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go
CRM SoftwareBlog
Many companies today are embracing the BYOD (Bring Your Own Device) trend. As a result more and more workers, especially sales people, and others who travel a great deal are using tablets to get the job done. And we all know the Apple iPad is the most popular tablet on the market. But not all [.....
on
7 Mar 2013
Blog Post:
CRM for Residential Construction: Building Competitive Advantage with CRM in the Homebuilding Industry
CRM SoftwareBlog
After several years of challenging market conditions, the residential homebuilding industry seems to have turned a corner and begun to rebound. Firms that have invested in technology to help them drive revenue and margin will be positioned to outperform their competitors as the market returns to health...
on
4 Mar 2013
Blog Post:
Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team
CRM SoftwareBlog
“Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody.” – Henry Wadsworth Longfellow The last thing you want to hear before walking into your customer’s office is, “Your Company’s service...
on
22 Feb 2013
Blog Post:
My Favorite CRM Button
CRM SoftwareBlog
With all the great functionality packed into Dynamics CRM , I realized the other day that I have one favorite. This gem of functionality can be unleashed with one little button. It’s not a button that controls some great fancy customization we created (although we have a few of those). It is a...
on
31 Jan 2013
Blog Post:
Streamlining the Sales Team Processes with Microsoft Dynamics CRM
CRM SoftwareBlog
A thriving and very active employment resource firm was experiencing some major obstacles and issues regarding their existing customer relationship software. Having been on SalesForce.com for almost seven years, it was clearly evident they needed a more user-friendly CRM program. This company turned...
on
24 Jan 2013
Blog Post:
Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012
CRM SoftwareBlog
“Men at some time are masters of their fates” – William Shakespeare Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012. The main purpose has always been to inform the reader, give a unique...
on
16 Jan 2013
Blog Post:
My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features
CRM SoftwareBlog
“What is actual is actual only for one time, and only for one place.” – T. S. Eliot Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform. The recent Microsoft Dynamics CRM December 2012 Service Update has made...
on
28 Dec 2012
Blog Post:
Microsoft Dynamics CRM: Your “Winning Formula” for Sales Success!
CRM SoftwareBlog
“It isn’t hard to be good from time to time…. What’s tough is being good every day.”- Willie Mays Microsoft Dynamics CRM can be more than just a Marketing, Sales, and Customer Service tool. Microsoft Dynamics CRM has the ability to enable your VP of Sales or Sales Manager to customize and automate...
on
27 Sep 2012
Blog Post:
The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com
CRM SoftwareBlog
Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products. Sitting in my seat on the plane making my way back to Detroit...
on
24 Sep 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Why Microsoft Dynamics CRM 2011 is a Better Value than SalesForce.com
CRM SoftwareBlog
“The world is all gates, all opportunities, strings of tension waiting to be struck.” Ralph Waldo Emerson In last month’s blog, we discussed the architectural reasons why Microsoft Dynamics CRM 2011 is a better fit to grow your business than SalesForce.com. This month we will dig a little deeper...
on
31 Jul 2012
Blog Post:
Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
CRM SoftwareBlog
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
on
18 Jul 2012
Blog Post:
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook
CRM SoftwareBlog
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
on
13 Jul 2012
Blog Post:
Why Microsoft Dynamics CRM 2011 is a Better Fit than SalesForce.com?
CRM SoftwareBlog
“Wherever you see a successful business, someone once made a courageous decision.” – Peter Drucker When deciding which CRM system to purchase, it is important to look not only at the features, functionality, and cost of the solution, but also “ organizational fit” . These fit factors include...
on
29 Jun 2012
Blog Post:
It’s 3:00 AM. Do you know what your Sales Pipeline Velocity is?
CRM SoftwareBlog
Of all the things sales managers lose sleep over, pipeline velocity may be one of the least well defined. Out of the box, most CRM applications are pretty good at pipeline snapshots : what’s expected to close this month, next month, and so forth. But they usually aren’t so good at telling you how fast...
on
15 Jun 2012
Blog Post:
Mobile CRM Means Anywhere, Anytime, Any Device
CRM SoftwareBlog
“The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson Did you ever get a call from a customer while on the road and wish you had access to all your past calls and notes? Have you ever been at a customer’s site and heard “How much of a specific...
on
31 May 2012
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