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  • Blog Post: Cloud CRM Price Comparison Guide

    Here is a quick pricing guide that outlines the different costs of the more popular On Demand CRM packages we run into a somewhat regular basis.  Product Basic Pricing Maximizer CRM Live $39/user/month, 5 user minimum Microsoft Dynamics CRM Online $44/user/month Netsuite...
  • Blog Post: The ABCs of CRM: What You Should Know About Activity Based Costing

    “The value of an idea lies in the using of it.” Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship...
  • Blog Post: 3 Insider Tips to Drive Better Marketing Results with Microsoft Dynamics CRM

    “ Entrepreneurs , in accepting risk, achieve security for all.  In embracing change, they ensure social and economic stability.” – George Gilder   You have all heard the buzz by now and may own or are thinking about investing in Microsoft Dynamics CRM to drive sales for your organization.  I’ll share...
  • Blog Post: How to Build a Business Case for CRM

    You’ve figured out that some of the issues your organization is facing could be solved by a CRM solution and you know that CRM delivers a high ROI .  You may even have a CRM solution picked out already.  Now you need to help your business leaders to see your vision for what the software can do for your...
  • Blog Post: Becoming a Dynamic Sales Organization with Microsoft Dynamics CRM

    Customer Relationship Management (CRM) is an essential element of a successful, integrated sales strategy.  And the right CRM application can make the difference between profit and loss, or success and failure in any market. Today there are key market trends like ‘Mobile’, ‘Social’, ‘Cloud’, and ‘Big...
  • Blog Post: 3 Reasons Microsoft Dynamics® CRM Beats Oracle CRM

    Now that more organizations understand how business agility will be critical to their success, many are looking for a good CRM system to improve sales, customer service, marketing, and other customer-related data. If you’re currently evaluating a CRM solution for your business, we’d like to help by pointing...
  • Blog Post: Be Nimble and Be Quick: Microsoft Dynamic CRM Implementations

    As an organization that performs a high volume of CRM implementations, we understand there are many different ways to roll these systems out.  Whether it is design, development, or go-live ( or anywhere in-between), the best approach for your own implementation is understanding how those phases are different...
  • Blog Post: The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com

    Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products.  Sitting in my seat on the plane making my way back to Detroit...
  • Blog Post: Everything You Need to Know About Microsoft Dynamics CRM Online

    Microsoft’s commitment to the cloud is clear and the Microsoft Dynamics CRM Online service is a testament to Microsoft’s vision of where business applications should live – in Microsoft’s cloud . The service is hosted in highly secure, Microsoft-owned and managed data centers and provides a 99.9 percent...
  • Blog Post: Even More with Even Less – Are You Kidding Me?

    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...
  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
  • Blog Post: Why Microsoft Dynamics CRM 2011 is a Better Value than SalesForce.com

    “The world is all gates, all opportunities, strings of tension waiting to be struck.” Ralph Waldo Emerson  In last month’s blog, we discussed the architectural reasons why Microsoft Dynamics CRM 2011 is a better fit to grow your business than SalesForce.com.  This month we will dig a little deeper...
  • Blog Post: Microsoft Dynamics CRM Online is a STAR!

    As Microsoft’s Dynamics CRM Online system continues to grow – recent announcement stated 25% growth and over 360,000 new customers – the company continues to enhance standards around security and privacy.  Microsoft recently launched the Microsoft Dynamics CRM Online Trust Center, a website providing...
  • Blog Post: Why CRM? My CRM.

    CRM has come a long way since its youthful start in version 1.0. Improvements continue to be added to make CRM work the way you do each and every day.   Now that Microsoft has committed to twice yearly updates with even more functionality planned on the roadmap, it’s tempting to watch and wait...
  • Blog Post: Why Microsoft Dynamics CRM 2011 is a Better Fit than SalesForce.com?

    “Wherever you see a successful business, someone once made a courageous decision.” – Peter Drucker   When deciding which CRM system to purchase, it is important to look not only  at the features, functionality, and cost of the solution, but also “ organizational fit” .  These fit factors include...
  • Blog Post: 3 Powerful Things AbleBridge Did for Microsoft Dynamics CRM Customers in June

    1. Implemented Microsoft Dynamics CRM for an Insurance agency that needed to replace their current CRM / Agency Management System. Migrated all the data from the legacy agency management systems, recreated four key reports and trained all users on Microsoft Dynamics CRM in less than a week. Created...
  • Blog Post: Top 6 Reasons Microsoft Dynamics CRM Online Beats Salesforce.com Every Time

    Here are the top 6 reasons Microsoft Dynamics CRM Online beats Salesforce.com as the CRM system of choice for thousands of users. No Hidden Costs . Salesforce.com costs more for the same out-of-the-box functionality of Microsoft Dynamics CRM. In comparing the cost of Salesforce.com to Microsoft Dynamics...
  • Blog Post: Advantages of Integrated Project Management Capabilities in Microsoft Dynamics CRM

    A broad range of organizations need to manage the delivery of their products and services after the initial sale is made; however, most organizations use separate, disjointed systems for this phase in the customer lifecycle and some use no system at all. Microsoft Dynamics CRM 2011 is such a flexible...
  • Blog Post: Dynamics CRM Addresses Three Key Hurdles for Professional Services Firms

    Successful professional services organizations have many things in common, regardless of what type of service they deliver.  They offer consulting experience, industry-specific expertise, and project insight and guidance that clients can’t wrap up and take back to their office.  However, inherent in...
  • Blog Post: The Keys to a Successful Sales Funnel: Keeping Opportunities Flowing

    When are salespeople at their best? When are they best able to close deals, maximize gross profit on sales, and grow their territory’s revenue? When answering these questions, think of how much better your salespeople perform when they have too much to handle. Think of how well they respond when there...
  • Blog Post: Making Note of Key Relationships with Microsoft Dynamics CRM

    One often overlooked but important tool in an effective CRM software solution is the ability to make notations about prospect and customer encounters. These notes help sales people keep track of conversations with contacts throughout the entire sales cycle. This process not only keeps the salesperson...
  • Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

    Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition.  According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers.  With that, let...
  • Blog Post: Dynamics CRM. Check. In the Cloud. Check. Save Lots of $$$. Check

    Microsoft Dynamics CRM has created a significant buzz throughout the industry.  Organizations of all sizes and from all different industries have seen the benefits it can offer and are now taking advantage of the extensive built-in functionality to address their sales, marketing, membership, and service...
  • Blog Post: Dynamics CRM Fits the Bill for Productivity, Security, and Reliability

    Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
  • Blog Post: Microsoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly

    Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a year now, and provides a great chance for businesses large and small to get started with this ground...