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  • Blog Post: CRM at Your Fingertips 24/7 with MOBILE CRM

    “He who walks in the middle of the road gets hit from both sides.”  – George P. Schultz   Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question and you couldn’t answer it...
  • Blog Post: Cloud CRM Price Comparison Guide

    Here is a quick pricing guide that outlines the different costs of the more popular On Demand CRM packages we run into a somewhat regular basis.  Product Basic Pricing Maximizer CRM Live $39/user/month, 5 user minimum Microsoft Dynamics CRM Online $44/user/month Netsuite...
  • Blog Post: 3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM

    “The superior man is modest in his speech, but excels in his actions.” – Confucius   Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”.  Every organization depends on a steady source of...
  • Blog Post: 2 Keys to Optimizing CRM for Your Organization

    When implementing a new CRM system, the same questions always seem to arise. First and foremost clients want to know: “What type of staffing resources do I need to manage my new system?”  That question is almost always followed by: “What skills are necessary for an administrator to succeed?”   Optimization...
  • Blog Post: The ABCs of CRM: What You Should Know About Activity Based Costing

    “The value of an idea lies in the using of it.” Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship...
  • Blog Post: New White Paper Proves the Business Value of Mobile CRM

    Is Mobile CRM more than just a convenience, can it really make a difference to the bottom line of your business? Eighty nine percent of executives say that mobile devices will be most important for their company’s success within the next three years. But those are just numbers, what about real companies...
  • Blog Post: Earn Microsoft $ubsidy with Big Easy / Cloud Easy Offers

    The Big Easy Offer 10 and the Cloud Easy Offers are back! If you are in the market for a new CRM solution this offer is very compelling; not only do you get one of the best CRM solutions in the industry but you get cash back from your purchase.   Couple key points about the [...] Earn Microsoft...
  • Blog Post: Lean Techniques for Defining CRM Goals

    What business challenge will your investment in CRM address? Is there a specific business pain which is impacting your bottom line?  Is there a specific business opportunity you want to pursue? Start with no more than ONE or TWO! Too often we meet customers who fail to realize benefits because they bite...
  • Blog Post: Try Microsoft Dynamics CRM Online and Office 365 for 30 Days—It’s Easy & Absolutely FREE

    If you’ve been considering Office 365 or Microsoft Dynamics CRM Online, or both, for your organization, I have some exciting news to share.  You can now get a Dynamics CRM trial here, or an Office 365 trial here. Both the trials are fully functional and free for 30 days, with absolutely no strings attached...
  • Blog Post: CRM Deep Dive Series: A Lean Approach to Creating Value During Implementation

    We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our company focuses on Microsoft CRM so naturally we’ll keep it mostly in that context but we think the insights...
  • Blog Post: Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team

      “Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody.” – Henry Wadsworth Longfellow   The last thing you want to hear before walking into your customer’s office is, “Your Company’s service...
  • Blog Post: Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012

    “Men at some time are masters of their fates” – William Shakespeare   Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012.  The main purpose has always been to inform the reader, give a unique...
  • Blog Post: My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features

    “What is actual is actual only for one time, and only for one place.” – T. S. Eliot   Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform.  The recent Microsoft Dynamics CRM December 2012 Service Update has made...
  • Blog Post: Siebel to Microsoft Dynamics CRM, The Tale of Microsoft’s Own Migration

    Last week I sat in on the very interesting webinar “Microsoft Saves $10M in TCO by Implementing New CRM System” from their Meet The Experts series. In this webinar Connor Marsden (US Director of Microsoft Dynamics CRM), Charles Lasco (Solution Manager, MSFT IT) and Tameem Mohammed (Developer Lead for...
  • Blog Post: Microsoft Dynamics CRM’s ABCs: Activities Build Cash

    One of our clients coined the phrase “CRM’s ABCs: Activities Build Cash”. We decided to make this a rally call of our own since we really liked the way that sounded and felt the emphasis on cash would resonate with presidents and those in charge of sales and marketing. Because that is what CRM is all...
  • Blog Post: Planning Your CRM Investment for 2013 – A Sensible Cost Guide

    If you are considering a new CRM solution for 2013, you’re not alone. According to a recent Forrester Wave™ research report, CRM adoption is on the rise for organizations of all sizes. The study found that 41 percent of the small and medium-sized businesses they surveyed had already implemented a CRM...
  • Blog Post: Revisiting your Microsoft Dynamics CRM implementation to maximize ROI

    In the last few years you’ve made a substantial investment in your Microsoft Dynamics CRM system, in both time and money .  Now think back to that implementation.  Were there items on the wish list that were left out of scope for the project due to resource constraints?  Now that the system is up and...
  • Blog Post: Successful Cloud CRM Deployments Start with Predictable Implementation Plans

    According to a Nucleus Research study, 52% of organizations that have implemented a cloud CRM solution in the last 6 months are looking to switch to a different solution.  Is this because the cloud CRM system itself failed to deliver on what was promised?  Probably not. It is more likely that these...
  • Blog Post: Be Nimble and Be Quick: Microsoft Dynamic CRM Implementations

    As an organization that performs a high volume of CRM implementations, we understand there are many different ways to roll these systems out.  Whether it is design, development, or go-live ( or anywhere in-between), the best approach for your own implementation is understanding how those phases are different...
  • Blog Post: Is a New CRM Deployment a Good Investment?

    Whether you have been using a CRM solution for years and are looking for something with expanded functionality or you are considering CRM for the first time, you have to determine if the project cost is going to get you a sufficient return.  According to a recent study by Nucleus Research , a new CRM...
  • Blog Post: Top 3 Ways Nonprofits Benefit from a CRM System

    I’ll admit it. Nonprofits are my passion. Maybe it’s my tendency to vote for the underdog, or a naive dream to make the world a better place, or maybe I simply love the chaotic environment and the excitement that embodies many nonprofits. Whatever the reason, I want them to succeed. If you’re reading...
  • Blog Post: Microsoft Dynamics CRM + Broadlook = The Perfect Match

    We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal.  Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
  • Blog Post: Is Dynamics CRM Too Big for My Business?

    No matter what you do or how long you’ve been doing it, every business has customer or contact data that you need to manage to maintain relationships and win sales.  That means that any business, regardless of size, can benefit from a customer relationship management (CRM) software solution . One of...
  • Blog Post: Earn Cash Back for Signing Up for Microsoft CRM Online!

    Microsoft Announces Cloud Easy, a new subsidy for CRM Online and other cloud based applications that are part of Office 365. If you sign up for Microsoft Dynamics CRM Online or Office 365 between July 1st 2012 and Sept 30th 2012 you could qualify for subsidy funds. Subsidy funds can be used for training...
  • Blog Post: Even More with Even Less – Are You Kidding Me?

    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...