Home
»
Microsoft Dynamics CRM
»
CRM Software Blog
»
All Tags
»
Customer Relationships
Browse by Tags
About Microsoft Dynamics CRM
CRM 2011
CRM Software Information
CRM Software Research
Dynamics CRM for Customer Service
Dynamics CRM for Sales
Florida/Georgia Microsoft Dynamics CRM Partner
Microsoft CRM 2011
Microsoft CRM and Customer Service
Microsoft Dynamics CRM
Microsoft Dynamics CRM Partner Minnesota
Microsoft Dynamics XRM
Virginia Microsoft Dynamics CRM Partner
XRM
Related Posts
Blog Post:
Provide Five-Star Service and Maximize the Value of Customer Relationships with CRM 2011
CRM SoftwareBlog
Recently, I came across the American Express® Global Customer Service Barometer from 2011, which reports on consumer sentiment concerning the state of customer service in America. Interesting survey findings include the following: Consumers will tell 16 people about subpar service encounters. Conversely...
on
22 Feb 2012
Blog Post:
Improve Customer Service With Complete Centralized Customer View Through Dynamics CRM
Anonymous
Do your customers know more about their relationship with your company than your employees do? 80% of business leaders believe they do a good job in building customer relationships, while only 8% of their customers agree, according to research from The Whetstone Edge. If your organization uses more...
on
14 May 2010
Blog Post:
xRM – Managing Relationships With Business Software
Anonymous
Relationships Beyond Sales Business relationships and contact management related to sales, marketing and sales related customer service have always had a home in standard CRM packages and for the most part, the pitch for traditional CRM has focused on those areas. Today’s CRM systems now have more...
on
2 Feb 2010