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Related Posts
Blog Post:
Implementing Dynamics CRM on an Enterprise Scale? Consider the “Hub and Spoke” Method
CRM SoftwareBlog
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between...
on
21 Mar 2013
Blog Post:
Convergence 2013 Schedule Recommendations – IT Professional Track
CRM SoftwareBlog
March 18-21, 2013 | New Orleans, LA About Convergence As the premier event for the Microsoft Dynamics Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the...
on
11 Mar 2013
Blog Post:
Harnessing the Power of Social Media to Keep Your Customers Happy
CRM SoftwareBlog
During the past 10 years, social media has evolved from multiple “person to person” meeting sites to a viable business channel for organizations of all types and sizes. Whether you operate a B2C or a B2B organization, social media is not only a powerful marketing tool, but it is equally critical...
on
28 Feb 2013
Blog Post:
The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com
CRM SoftwareBlog
Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products. Sitting in my seat on the plane making my way back to Detroit...
on
24 Sep 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Even More with Even Less – Are You Kidding Me?
CRM SoftwareBlog
As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future. Not unlike our private sector counterparts, Associations and Nonprofits...
on
16 Aug 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
CRM SoftwareBlog
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
on
18 Jul 2012
Blog Post:
The Secret to Securing Business and How CRM Can Help
CRM SoftwareBlog
It’s estimated to cost as much as five to ten times more to acquire a new customer then to retain an existing customer. Since retaining existing customers and acquiring new customers is the goal of every business, what are you doing to these two groups to secure your business and how are you managing...
on
17 Jul 2012
Blog Post:
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook
CRM SoftwareBlog
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
on
13 Jul 2012
Blog Post:
Mobile CRM Means Anywhere, Anytime, Any Device
CRM SoftwareBlog
“The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson Did you ever get a call from a customer while on the road and wish you had access to all your past calls and notes? Have you ever been at a customer’s site and heard “How much of a specific...
on
31 May 2012
Blog Post:
Employee Benefits Firms Selects Microsoft Dynamics CRM Over an Industry-Specific Solution
CRM SoftwareBlog
An employee benefit consulting firm serving midsized businesses with 50 to 1,000 employees, implements Microsoft Dynamics™ CRM to organize information and improve customer service. Innovative Benefit Planning (IBP), a Moorestown, NJ based firm, had been using a proprietary system written in Microsoft...
on
8 May 2012
Blog Post:
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
CRM SoftwareBlog
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data for both on-premise and online Microsoft CRM clients. For many companies who have already implemented a 3rd party Mobile...
on
28 Apr 2012
Blog Post:
Not Thinking about CRM Software for Your Business? Maybe You Should
CRM SoftwareBlog
“The greatest achievement of the human spirit is to live up to one’s opportunities, and make the most of one’s resources.” – Marquis de Vauvenargues Customer Relationship Management (CRM) software is more than just software, it is a philosophy and a process within your organization. Today less than...
on
25 Apr 2012
Blog Post:
Harnessing the Power of Dialogs with Microsoft Dynamics CRM 2011
CRM SoftwareBlog
Utilizing all the functionalities in Microsoft Dynamics CRM 2011 is a sure bet to increase your organization’s productivity, optimize daily operations, and enhance your work processes at all levels. One of the most effective ways to do that in Microsoft Dynamics CRM 2011 is taking advantage of...
on
3 Apr 2012
Blog Post:
xRM: Extending the Scope of Microsoft Dynamics CRM
CRM SoftwareBlog
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let...
on
21 Mar 2012
Blog Post:
Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
CRM SoftwareBlog
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
on
16 Dec 2011
Blog Post:
Microsoft Dynamics CRM: The Environmentally-Friendly Application
CRM SoftwareBlog
When people think of CRM systems, the first thoughts that usually pop into their minds might revolve around customer relationships, cost savings, or technological capabilities. However, there is another benefit that is often overlooked, and that involves caring for the environment. Microsoft Dynamics...
on
19 Sep 2011
Blog Post:
Dynamics CRM: Improving Customer Relationships in an Over-Connected World
CRM SoftwareBlog
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels. The problem now...
on
4 Aug 2011
Blog Post:
CRM Software – Complaint Tracking and Creating Excellent Customer Service
CRM SoftwareBlog
Many successful businesses are changing the way they approach customer service. Using technology such as a customer relationship management solution, they are able to keep track of every contact point with their clients making this information available to the entire organisation. Going beyond the traditional...
on
4 Aug 2011
Blog Post:
14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
CRM SoftwareBlog
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes...
on
22 Jul 2011
Blog Post:
Leverage the Microsoft Technology Stack – Gartner Analysis of Dynamics CRM
CRM SoftwareBlog
Gartner, one of the world’s leading information technology research and advisory companies, recently completed an independent Analysis of Microsoft’s Dynamics CRM offerings and the report’s number one recommendation is at the heart of Microsoft’s CRM strategy: “Any size company that has a Microsoft...
on
8 Jul 2011
Blog Post:
Field Level Security – A Dream Come True in Microsoft CRM 2011
CRM SoftwareBlog
Field level security has been a Microsoft CRM dream of mine for a while. You dream about sailing away to an exotic island, I dream about Microsoft CRM, what can I say; my geek flag flies high. Before CRM 2011, that is all it was, a dream. But guess what, dreams do come true! You can put field level...
on
19 Jun 2011
Blog Post:
Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM
CRM SoftwareBlog
In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
on
28 Mar 2011
Blog Post:
Microsoft Dynamics CRM Simplifies Moving to the Cloud
CRM SoftwareBlog
If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
on
23 Feb 2011
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