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  • Blog Post: Meet Microsoft Dynamics CRM Anywhere, Anytime

    CRM SoftwareBlog
    Microsoft Dynamics CRM ( http://www.socius1.com/solutions/crm/microsoft-dynamics-crm/ ) is all about keeping you in touch with your data where you need it, when you need it.  That’s why it is available anytime, anywhere in a number of ways. Although, Dynamics CRM can be deployed through Microsoft Outlook...
    on 30 Apr 2013

  • Blog Post: Webinar – Tips to Boost Your Sales and Customer Services Effectiveness with CRM

    CRM SoftwareBlog
    If your company is like most, you strive to optimize the quality of your existing customer relationships while driving new business. However, like many organizations you may lack the capabilities and tools to do this productivily and efficiently. Wouldn’t it be great if you could increase your time with...
    on 13 Apr 2013

  • Blog Post: See How Companies are Improving Sales and Getting More for Their Money with Dynamics CRM

    CRM SoftwareBlog
    Are you looking for a new way to improve sales and revenue while reducing your costs? Then read on….Forrester Research, an independent technology and market research company, conducted an in-depth review and study of companies that have installed Microsoft Dynamics CRM 2011. The results were amazing...
    on 26 Mar 2013

  • Blog Post: Microsoft Enables Effective Customer Engagement

    CRM SoftwareBlog
    In the opening keynote address of the annual Convergence event, the focus was on uniting with customers – both Microsoft’s commitment to be “in this together” with their customers and the tools they were introducing to help Microsoft Dynamics users connect with their own customers. In a press release...
    on 19 Mar 2013

  • Blog Post: How to Tell if Your Business is Ready for Cloud CRM

    CRM SoftwareBlog
    A cloud CRM solution brings with it many benefits, like security, reliability, and affordability.  However, sometimes it can be hard to tell if the time is right to move to a cloud-based solution, like Microsoft Dynamics CRM Online . I’ve found that often the best times to look at a new solution or...
    on 31 Jan 2013

  • Blog Post: Understanding How Data is Structured in Dynamics CRM

    CRM SoftwareBlog
    Before you can quickly and effectively begin leveraging Microsoft Dynamics CRM’s reporting capabilities, it’s important to understand how data is structured in the system.  If you don’t know where your data is, you can’t report against it. In this video, a Socius Microsoft Dynamics CRM solutions consultant...
    on 18 Jan 2013

  • Blog Post: Webinar – Accelerate Your Sales and Marketing in 2013 with CRM

    CRM SoftwareBlog
    Wouldn’t be great if you could close more sales in less time, shorten your sales cycle, and smoothly manage the sales and marketing processes this year? Well you can! Now more than ever companies are reaping the benefits of investing in and deploying CRM solutions to help improve sales and marketing...
    on 10 Jan 2013

  • Blog Post: How to Build a Business Case for CRM

    CRM SoftwareBlog
    You’ve figured out that some of the issues your organization is facing could be solved by a CRM solution and you know that CRM delivers a high ROI .  You may even have a CRM solution picked out already.  Now you need to help your business leaders to see your vision for what the software can do for your...
    on 28 Nov 2012

  • Blog Post: Is a New CRM Deployment a Good Investment?

    CRM SoftwareBlog
    Whether you have been using a CRM solution for years and are looking for something with expanded functionality or you are considering CRM for the first time, you have to determine if the project cost is going to get you a sufficient return.  According to a recent study by Nucleus Research , a new CRM...
    on 10 Sep 2012

  • Blog Post: CRM and SharePoint Working Together to Manage Your Information

    CRM SoftwareBlog
    Using the built-in integration of Microsoft Dynamics® CRM and SharePoint Server document management can be a cinch.  With a little planning you can better manage documents associated with your customer relationship management (CRM) records. Microsoft Dynamics CRM is a powerful way to streamline marketing...
    on 10 Aug 2012

  • Blog Post: 4 Reasons to Trust Microsoft Dynamics CRM Online

    CRM SoftwareBlog
    With any customer relationship management solution, the security of your business critical customer and sales data is paramount.  Gene Phifer, vice president and distinguished analyst for Gartner, put it this way: “Enterprises should ensure that potential cloud service providers are trustworthy in areas...
    on 27 Jul 2012

  • Blog Post: Save Time on Marketing Campaigns with Microsoft Dynamics® CRM

    CRM SoftwareBlog
    The only way to save time when completing a mass marketing campaign is to have someone else do it for you. When you can’t push the task off on someone else, then let Microsoft Dynamics® CRM make it a little easier. Spend less time on marketing efforts and get better results. Microsoft Dynamics CRM...
    on 18 Jul 2012

  • Blog Post: Capture and Organize Customer Data the RIGHT Way with CRM

    CRM SoftwareBlog
    Every experienced sales person has their own special way to find new customers, organize customer data, and maintain long-term customer relationships.  The most creative files and spreadsheets are sure to contain a wealth of information about prized customers.  Provide your sales team with a more powerful...
    on 28 Jun 2012

  • Blog Post: What is the Sales Person’s Most Valuable Tool?

    CRM SoftwareBlog
    Laptops, tablets, and Smartphones – oh my!  Technology and software have evolved so much that we can now access important business data on nearly any mobile device.  This ability has unchained people from their desks and it’s of particular benefit to the sales team, who spend more time meeting with customers...
    on 28 May 2012

  • Blog Post: Strengthen the Relationship between Sales and Marketing with CRM Software

    CRM SoftwareBlog
    Do you ever get the sense that your sales and marketing teams fight like cats and dogs? Sales is blaming marketing because they don’t have enough in the pipeline, while marketing gets frustrated because sales follow through is lacking.  Break the cycle by getting your whole team on the same page.  It...
    on 12 May 2012

  • Blog Post: Turn your One-Sided CRM Solution into Customer Focused

    CRM SoftwareBlog
    A common critique of customer relationship management (CRM) programs is that the software can lead a company to become very one-sided.  The software can collect data and provide insight; however the results are often slanted toward the best interest of the business, and not the customer.  This may actually...
    on 28 Apr 2012

  • Blog Post: How Successful Was Your Last Marketing Campaign?

    CRM SoftwareBlog
    Marketing can be as accurate as tossing darts.  Sometimes you hit the bull’s eye, other times you’re way off center.  Before throwing good money after bad, analyze marketing efforts to see what is working and what isn’t. If you don’t have software in place that can help you fine tune marketing campaigns...
    on 26 Mar 2012

  • Blog Post: Sales People are More Productive when CRM Goes Social

    CRM SoftwareBlog
    According to a Nucleus Market Focus survey , sales people become 11.8% more productive when social features are added to CRM software. That’s great news for organizations using Microsoft Dynamics CRM because additional social features are being added to their CRM solution this spring! Currently Microsoft...
    on 23 Feb 2012

  • Blog Post: What’s Next for Microsoft Dynamics CRM?

    CRM SoftwareBlog
    Today Microsoft released their PreRelease Guide for Dynamics CRM Q2 2012 Update detailing the developments coming to the industry leading CRM solution this spring.  This new release will include: Improvements to mobility through the launch of Microsoft Dynamics CRM Mobile Accessibility from additional...
    on 6 Feb 2012

  • Blog Post: 3 Ways to Feel Secure Taking CRM to the Cloud

    CRM SoftwareBlog
    While there is a strong movement toward deploying business management solutions, like CRM systems, in the cloud, we know that there is still some apprehension.  If you are considering a cloud CRM solution, there are a few ways to gain some confidence in your choice: Choose a Proven Vendor: When it...
    on 19 Dec 2011

  • Blog Post: Usability and Functionality – How Does Microsoft Dynamics CRM Measure Up?

    CRM SoftwareBlog
    They say that a picture is worth a thousand words.  In the recently released Nucleus Research Technology Value Matrix 2H2011: CRM , the picture tells a predictable story about the three leading customer relationship management (CRM) solutions on the market: Microsoft Dynamics CRM , Salesforce.com, and...
    on 23 Nov 2011

  • Blog Post: Dynamics CRM for the Enterprise? Guess Who is Proving This Really Works!

    CRM SoftwareBlog
    Since its inception, Microsoft Dynamics CRM has been a leader in providing innovative relationship management solutions to small and mid-sized businesses.  It has proven itself time and again to be a powerful business productivity tool that has helped midmarket businesses maximize their marketing dollars...
    on 17 Oct 2011

  • Blog Post: Microsoft’s Aggressive Cloud CRM Strategy Pays Off for Adopters

    CRM SoftwareBlog
    Unlike other cloud solutions vendors, Microsoft has taken a broad approach to their cloud development, focusing on a strategy that reflects real business needs by including infrastructure, platform, and application layers.  Because of this, Microsoft’s cloud CRM solution, Dynamics CRM Online, extends...
    on 29 Aug 2011

  • Blog Post: Software Advice Talks SalesForce.com Alternatives

    CRM SoftwareBlog
    Recently, Lauren Carlson, a CRM Analyst for Software Advice, wrote a blog post in which she assessed five cloud CRM solutions that compete effectively with SalesForce.com.  The first solution she profiled as being a great alternative for organizations not interested in SFDC was Microsoft Dynamics CRM...
    on 8 Aug 2011

  • Blog Post: CRM’s Hidden Gem = RFM Scoring

    CRM SoftwareBlog
    You’ve heard the sage business advice that it is less expensive to retain customers than to acquire new ones and that existing customers can yield considerably more revenue than many businesses actually capture. Considering the fact that during uncertain economic times customers are more apt to...
    on 14 Jul 2011
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