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XRM
Related Posts
Blog Post:
xRM: Extending the Scope of Microsoft Dynamics CRM
CRM SoftwareBlog
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let...
on
21 Mar 2012
Blog Post:
Microsoft Dynamics CRM Online Integration with Microsoft Office 365
CRM SoftwareBlog
Microsoft is planning to improve the cloud services offered by its Microsoft Office 365 software with the integration of its Microsoft Dynamics® CRM Online offering . Although there is still a lot of work to be done to streamline this offering, the concept is ideal for companies of all sizes. Microsoft...
on
12 Aug 2011
Blog Post:
Important Changes to the Microsoft Dynamics CRM Release Cycle
CRM SoftwareBlog
Microsoft recently (May 2011) issued an updated ‘Statement of Direction’ for its flagship CRM solution Microsoft Dynamics CRM . One of the major points in the statement, which relates to Microsoft Dynamics CRM Online as well as on-premise, is that there are changes to the product’s release cycle. From...
on
19 May 2011
Blog Post:
Microsoft Dynamics CRM Online Launches in the UK – with Discounted Pricing
CRM SoftwareBlog
Although Microsoft’s cloud version of its leading CRM solution has been live in the US, Canada and Puerto Rico for a while now, Microsoft Dynamics CRM Online was launched in the UK and many other countries for the first time on 17 th January 2011. Although a handful of UK CRM business partners, including...
on
19 Jan 2011
Blog Post:
Tips for Deploying Microsoft Dynamics CRM Online (and the Difference From On-Premise)
CRM SoftwareBlog
Before the release of Microsoft Dynamics CRM 2011 , there were some key differences between the on-premise version of the product and the cloud-based version. For example, the cloud-based version of Microsoft Dynamics CRM version 4 was sometimes limited in respect to complex configurations and customisations...
on
22 Dec 2010
Blog Post:
Microsoft Dynamics CRM 2011 Beta Testing – Feedback So Far
Dave Foreman
The latest version of Microsoft Dynamics CRM (officially called Microsoft Dynamics CRM 2011) is currently in beta release. Concentrix is a Microsoft Dynamics CRM 2011 beta testing partner, so we’ve been trying out the product and putting it through its paces. We also have a number of customers trying...
on
7 Oct 2010