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Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

CRM SoftwareBlog

Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let...

on 21 Mar 2012
Blog Post: Microsoft Dynamics CRM Online Launches in the UK – with Discounted Pricing

CRM SoftwareBlog

Although Microsoft’s cloud version of its leading CRM solution has been live in the US, Canada and Puerto Rico for a while now, Microsoft Dynamics CRM Online was launched in the UK and many other countries for the first time on 17 th January 2011. Although a handful of UK CRM business partners, including...

on 19 Jan 2011
Blog Post: Tips for Deploying Microsoft Dynamics CRM Online (and the Difference From On-Premise)

CRM SoftwareBlog

Before the release of Microsoft Dynamics CRM 2011 , there were some key differences between the on-premise version of the product and the cloud-based version. For example, the cloud-based version of Microsoft Dynamics CRM version 4 was sometimes limited in respect to complex configurations and customisations...

on 22 Dec 2010