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  • Blog Post: 3 Reasons to Attend Microsoft Convergence 2013

    Convergence 2013 is coming to New Orleans, March 18-21.  This is the biggest Microsoft Dynamics Customer Conference event of the year with over 10,000 attendees and I encourage you to attend.  You and your teammates will: Learn to get the most out of your Microsoft Dynamics solution.   You’ll have...
  • Blog Post: 2013 Business Productivity Planning

    It’s time to leverage your technology budget more effectively. Technology today offers businesses of all sizes a wide range of tools to better organize and manage their business. These tools provide a competitive advantage to those businesses that actively implement and utilize them properly. The challenge...
  • Blog Post: AbleBridge Solves Business Challenges with Microsoft Dynamics CRM

    We’ve been evangelizing the value proposition of the Microsoft Dynamics CRM platform for quite some time now.  Any business can mold a business solution specific to the relationships they need to manage.  The concept of XRM ( X = Anything Relationship Management ) is one we’ve been talking about for...
  • Blog Post: Microsoft Dynamics CRM 2011 is Still The Choice

    It’s been a busy year for those of us associated with Microsoft Dynamics CRM. With the feature releases, Update Rollups, growing customer base, fantastic Gartner and Forrester reviews it’s clear why Microsoft Dynamics CRM is still the software of choice. Sometimes it feels like there’s too much to...
  • Blog Post: Even More with Even Less – Are You Kidding Me?

    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...
  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
  • Blog Post: 3 Powerful Things AbleBridge Did for Microsoft Dynamics CRM Customers in June

    1. Implemented Microsoft Dynamics CRM for an Insurance agency that needed to replace their current CRM / Agency Management System. Migrated all the data from the legacy agency management systems, recreated four key reports and trained all users on Microsoft Dynamics CRM in less than a week. Created...
  • Blog Post: Dream Team for Asset-Based Companies: Microsoft Dynamics CRM 2011 Online and Altico Service +

    What keeps you awake at night?  If you’re an asset-based company, whether your assets are medical devices, machinery, software or what have you, I would venture a guess that what keeps you up at night is tracking and regulatory compliance.  It could be tracking by lot and serial number, tracking product...
  • Blog Post: How to Align Dynamics CRM with Your Sales Team

    In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team.  This can be caused by a number of reasons, including the system being too difficult to understand and/or complex to use.  Another challenge...
  • Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

    Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition.  According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers.  With that, let...
  • Blog Post: CRM for Associations: A New Era in Member Engagement and Revenue Generation

    Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
  • Blog Post: 5 Hours of Microsoft Dynamics CRM Training and Information

    Is your organization currently using or evaluating Microsoft Dynamics CRM ? If so, you won’t want to miss 5 hours of Microsoft Dynamics CRM training and information that will be presented at OTT, Inc.’s 2011 Summit, on Monday, November 14, 2011! OTT, Inc.’s annual Summit delivers a unique educational...
  • Blog Post: 3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011

    It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I wanted to...
  • Blog Post: Business Intelligence for CRM, xRM and More

    No longer do you need to spend 6 digits for a Business Intelligence solution that can report, analyze, and graphically represent your CRM data live and from a data warehouse.  For many businesses there are more than one business system and related databases that require consolidated reporting, analysis...
  • Blog Post: xRM: Your Guidebook to Finding the Right CRM Solution

    Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will...
  • Blog Post: Dynamics CRM: Bringing the Cloud to You

    In order for the mass transition to cloud computing to occur, it’s imperative that CIO’s get comfortable with the security surrounding this new form of IT. After learning about the security safeguards in place, CIO’s won’t be as apprehensive when starting the transition from the traditional client/server...
  • Blog Post: 14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’

    Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes...
  • Blog Post: Microsoft Dynamics CRM – Beyond Managing Customer Relationships

    Customer Relationship Management, or “CRM”, started out primarily as an organized way to manage your contacts.  It was a concept long before a toolset, that later evolved into robust applications to help manage customer relationships and provide support for the Sales , Marketing , and Customer Service...
  • Blog Post: Microsoft Dynamics CRM Brings You the Cloud for Less

    The much anticipated Microsoft Dynamics CRM 2011 is here and available to power your cloud.  And, for a limited time, Microsoft is offering special pricing to bring you the cloud for less – get $200 for each Microsoft Dynamics CRM Online User Subscription licenses you acquire through May 28, 2011...
  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
  • Blog Post: Evaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM Solutions

    When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right through to commercial mid-market and enterprise level CRM systems. So where do you start? Creating a...
  • Blog Post: Microsoft Dynamics CRM Simplifies Moving to the Cloud

    If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
  • Blog Post: Tips for Deploying Microsoft Dynamics CRM Online (and the Difference From On-Premise)

    Before the release of Microsoft Dynamics CRM 2011 , there were some key differences between the on-premise version of the product and the cloud-based version. For example, the cloud-based version of Microsoft Dynamics CRM version 4 was sometimes limited in respect to complex configurations and customisations...
  • Blog Post: Microsoft Dynamics CRM 2011 Online – What’s Happening in the UK

    Microsoft Dynamics CRM Online will be available in the UK from January 2011. This is the first time a cloud-based version of the product has been available in the UK hosted by Microsoft. It will also be the latest version of the product, Microsoft Dynamics CRM 2011, and will mark the point that the product...
  • Blog Post: How xRM Can Provide Flexible Business Solutions

    - Enhanced productivity yields higher profit margins providing a sharper competitive edge - Superior network connectivity and database management empower mission-critical tasks - Flexible deployment solutions enable tailored IT staff and resource options xRM is the natural evolution of the techniques...