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  • Blog Post: 3 Reasons to Attend Microsoft Convergence 2013

    CRM SoftwareBlog
    Convergence 2013 is coming to New Orleans, March 18-21.  This is the biggest Microsoft Dynamics Customer Conference event of the year with over 10,000 attendees and I encourage you to attend.  You and your teammates will: Learn to get the most out of your Microsoft Dynamics solution.   You’ll have...
    on 16 Jan 2013

  • Blog Post: Extending Dynamics CRM for Project Management

    CRM SoftwareBlog
    One of the greatest benefits of Microsoft Dynamics CRM is the ability to extend the system beyond traditional Customer Relationship Management work.  Companies have the ability to create new entities unique to their business and actually track operational processes.  These could be internal project management...
    on 18 Oct 2012

  • Blog Post: Even More with Even Less – Are You Kidding Me?

    CRM SoftwareBlog
    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...
    on 16 Aug 2012

  • Blog Post: Top 10 Reasons to Choose Microsoft Dynamics CRM

    CRM SoftwareBlog
    World-class customer experiences begin with your people. By giving your people the right tools to boost their productivity and amplify their impact, they can drive your organization to achieve your goals and generate maximum return. The top reasons organizations choose Microsoft Dynamics CRM to create...
    on 4 Jul 2012

  • Blog Post: How to Align Dynamics CRM with Your Sales Team

    CRM SoftwareBlog
    In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team.  This can be caused by a number of reasons, including the system being too difficult to understand and/or complex to use.  Another challenge...
    on 17 Apr 2012

  • Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

    CRM SoftwareBlog
    Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition.  According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers.  With that, let...
    on 21 Mar 2012

  • Blog Post: CRM for Associations: A New Era in Member Engagement and Revenue Generation

    CRM SoftwareBlog
    Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
    on 19 Jan 2012

  • Blog Post: 3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011

    CRM SoftwareBlog
    It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I wanted to...
    on 20 Sep 2011

  • Blog Post: When One More Spreadsheet is One Too Many: Connecting Fragmented Departments with Microsoft Dynamics CRM

    CRM SoftwareBlog
    We recently completed a   Microsoft Dynamics® CRM 2011 XRM project with a supplemental educational services (SES) provider who helps students do better in school through online tutoring. They currently serve over 9,000 students and are approved in 33 states. In order to get approved in each district...
    on 12 Sep 2011

  • Blog Post: xRM: Your Guidebook to Finding the Right CRM Solution

    CRM SoftwareBlog
    Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will...
    on 15 Aug 2011

  • Blog Post: 14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’

    CRM SoftwareBlog
    Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes...
    on 22 Jul 2011

  • Blog Post: With Microsoft Dynamics CRM, Seeing is Believing!

    CRM SoftwareBlog
    Sometimes the hardest part of getting a CRM project off the ground is simply convincing executives and users what CRM can do.  Products like Microsoft Dynamics CRM are designed to be a platform and tailored to fit the unique needs of an organization.  That means it is sometimes difficult for people to...
    on 29 Apr 2011

  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    CRM SoftwareBlog
    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
    on 28 Mar 2011

  • Blog Post: Evaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM Solutions

    CRM SoftwareBlog
    When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right through to commercial mid-market and enterprise level CRM systems. So where do you start? Creating a...
    on 25 Mar 2011

  • Blog Post: Better Project Management and Safety Tracking Combined Using One Powerful Tool!

    CRM SoftwareBlog
    Contractors and Project Managers that manage and track projects know that being efficient is the key to competing in today’s environment. Being able to perform these operations using one technology tool is the foundation to greater efficiencies and user acceptance. Built on the Microsoft xRM platform...
    on 30 Dec 2010

  • Blog Post: Tips for Deploying Microsoft Dynamics CRM Online (and the Difference From On-Premise)

    CRM SoftwareBlog
    Before the release of Microsoft Dynamics CRM 2011 , there were some key differences between the on-premise version of the product and the cloud-based version. For example, the cloud-based version of Microsoft Dynamics CRM version 4 was sometimes limited in respect to complex configurations and customisations...
    on 22 Dec 2010

  • Blog Post: Salesforce.com Troubles with Microsoft Outlook

    CRM SoftwareBlog
    The story continues A lot of people in the CRM world have been anxiously watching the struggle Salesforce.com is going through integrating with the widely used e-mail application, Microsoft Outlook . Most of those people are Salesforce.com customers— Microsoft Dynamics CRM customers don’t have that...
    on 29 Nov 2010

  • Blog Post: Adapt Your Business to Any Situation with Microsoft Dynamics CRM and the Power of Choice

    Anonymous Anonymous
    Microsoft Dynamics CRM is a flexible solution that doesn’t lack choice. What is the Power of Choice? The power to choose the way you want your CRM solution to work.  Always have the choice on how to own Microsoft Dynamics CRM, how you want to deploy, and how to access CRM: Licensing. Choose the way...
    on 3 Jun 2010

  • Blog Post: Making The ‘X’ Factor Work For Your Business

    Anonymous Anonymous
    You’ve heard about CRM and you’ve heard about xRM, but are you still wondering what it can do for you and your business?  Wonder no more!  Join FMT Consultants in sunny Southern California for a FREE lunch and learn the features, fun discussion topics, and a common sense demonstration of the power of...
    on 14 Apr 2010

  • Blog Post: With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!

    Anonymous Anonymous
    Here’s a quick question about CRM software .  There’s a choice of answers to make it a bit easier. Question: If the letters ‘RM’ in ‘CRM’ stand for ‘Relationship Management’, what does the letter ‘C’ stand for? Please choose your answer from the following: a)    Cat relationship management ...
    on 8 Mar 2010

  • Blog Post: XRM: The Evolution Of CRM

    Anonymous Anonymous
    Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella – just look at all the products profiled in CRM Magazine!!  The watered down “CRM” category is comfortably applied...
    on 3 Mar 2010

  • Blog Post: Make A Resolution To Reconnect With Microsoft Dynamics CRM 4.0

    Anonymous Anonymous
    Are you someone who, in the last several years, gave Microsoft Dynamics CRM a chance, only to find yourself disappointed in what it could (or couldn’t) do?  If so, you are certainly not alone.  Accustomed to the whiz-bang sizzle that often accompanies new Microsoft innovations and expecting the same...
    on 27 Jan 2010

  • Blog Post: Reduce Your Custom Development Costs and Increase Usability With xRM

    Anonymous Anonymous
    By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design.  However, a lot of businesses are still asking “what exactly is xRM and how can it work for me?”  By investing in xRM, not only will a company gain access to a solid product...
    on 25 Nov 2009