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  • Dynamics CRM and the iPad – a Great Combination!

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    A common goal of any CRM project is to make the solution easy to use and easily accessible wherever its users are (in the office, working at home, flying on a plane, at a client site, etc.).  This is even more prevalent for sales teams, because they need...

  • Microsoft Dynamics CRM 2011 vs. Salesforce.com: Why Microsoft is the better investment

    Posted over 2 years ago
    by Anonymous Anonymous
    With the advent of Microsoft Dynamics CRM 2011 right around the corner, the choice between Salesforce.com and Microsoft Dynamics CRM just got a lot easier.  If you are a business that utilizes Microsoft Office applications, including Microsoft Outlook...

  • How Much Does Microsoft Dynamics CRM Cost?

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Have you recently made the decision to upgrade your CRM software? Perhaps you’re considering purchasing Microsoft Dynamics CRM for the very first time? Either way, the question bouncing around your head is probably “how much will it cost?” The...

  • For SFA –Dynamics CRM is a Leader and Visionary

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    According to Gartner researchers, more and more organizations are evaluating sales force automation (SFA) software solutions not only for opportunity management, but also for sales effectiveness and sales performance improvement.  In light of this shift...

  • Using the FetchXML CRM 2011 Service within a JavaScript Web Resource

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Last time we looked at using the FetchUtil.js file inside of an HTML file. This time, I’m going to show you how to execute fetch from JavaScript. I’m also going to talk a little about organizing your web resources and talk briefly about when to use the...

  • Forrester Research: Microsoft Dynamics CRM 2011 gives a 243% Return on Investment

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Forrester Research, an independent technology and market research company, recently conducted an in depth review of nine companies that have installed Microsoft Dynamics CRM 2011 . The study reviewed how Microsoft CRM Online impacted sales productivity...

  • Microsoft Dynamics CRM 2011 vs. Salesforce.com: Why SFDC Thinks They Are The Better Investment

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    AbleBridge’s last blog post was focused on why Microsoft Dynamics CRM 2011 was a better investment than SFDC .  Turning the tables a bit, I’d like to share some common SFDC counter arguments against Microsoft Dynamics CRM.  Here are some common objections...

  • 5 BENEFITS TO MICROSOFT DYNAMICS CRM 2011 AS AN xRM PLATFORM

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Imagine … What if your customer relationship management (CRM) software could manage much more than customer relationships – but also relationships between data sets across any and all business units in your organization? What if your CRM system could...

  • Microsoft Dynamics CRM Mobile – Now on iPad, iPhone, and a Slew of Other Mobile Devices

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    With the Microsoft Dynamics Q2 2012 Service Update , Microsoft Dynamics CRM continues to lead the way in innovation by bringing a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile. This mobile solution will work across a variety...

  • Seamless Outlook Integration with Microsoft Dynamics CRM 2011

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Microsoft Dynamics® CRM 2011 has a lot of great new features, but my personal favorite is its seamless Outlook integration. I am like most of you out there and have my Outlook open all day, every day, no matter what project I’m working on. Its interface...

  • CRM Extending to xRM: 6 Common Examples of xRM deployments

    Posted over 2 years ago
    by Anonymous Anonymous
    Brief Description: While CRM stands for Customer relationship management, xRM stands for anything relation-ship management and is the idea that Microsoft Dynamic CRM can be used as a platform from which to extend other applications that manage relationships...

  • Get Connected – Microsoft CRM Online & Office 365 Integrate!

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Microsoft recently announced that the November 2011 service update for Microsoft Dynamics CRM Online will include a close integration with Office 365.  In addition to this integration, other enhancements will include added social features, activity feeds...

  • CRM 2011 Marketplace – Find Solution Extensions Within CRM

    Posted over 2 years ago
    by Anonymous Anonymous
    John O’Donnell  recently had an interview with Dan Bien, Principal Program Manager on Microsoft’s CRM product team about the integrated Dynamics Marketplace in CRM 2011. The marketplace will allow customers to have a place to go, within...

  • Dynamics CRM vs. SugarCRM – Comparison Resources

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    I recently received a call from someone who wanted to learn more about Microsoft Dynamics CRM and wanted helpful information that directly compares Microsoft Dynamics CRM with SugarCRM. There are useful sites like CompareCRM.com  and ERPSoftwareBlog ...

  • Adding CRM 2011 Entities to Favorites in the Outlook Client

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Outlook integration is one of the key features of CRM 2011.  If you use CRM 2011 with Outlook 2010, you may run into an issue regarding adding CRM 2011 entities to your Outlook favorite folders.  This is caused by the Solutions Module service in Outlook...

  • FetchXML 2011 -Total Record Count

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    Fetch in 2011 has added some really nice features.  One of those nice features is the total record count of the applied filter.  In 4.0 you had to execute two fetch statements, but now with 2011 you can add the ReturnTot alRecordCount attribute. ...

  • SugarCRM vs. Microsoft Dynamics CRM: Which On-Premise Solution Provides The Most Value?

    Posted over 3 years ago
    by Anonymous Anonymous
    Lately, I have been seeing more and more of SugarCRM in the marketplace.  It makes sense.  After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI.  It’s true that SugarCRM...

  • Connector for Microsoft Dynamics ERP and CRM integration available now

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    I’m very pleased to see that the standard out of the box Connector for Microsoft Dynamics ERP and Microsoft Dynamics CRM is available. The connector integrates Microsoft Dynamics CRM 4.0 or 2011 with Microsoft Dynamics AX , Microsoft Dynamics GP and Microsoft...

  • Windows 8 and Microsoft Dynamics CRM: Shaping the Future of CRM Applications

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    During the Microsoft Dynamics Convergence conference last month, Microsoft gave us a preview of what is coming in future CRM releases.  One exciting design theme that will be started in the “R9” (Q4 2012) and continue with future CRM releases is the Metro...

  • Setting Default Values in Form Customization

    Posted over 2 years ago
    by Anonymous Anonymous
    Introduction: To customize the application, or more specifically, the application’s user interface, you must begin by selecting the entity that you want to customize. Other than navigation pane customizations, all user interface customizations...

  • How to Use Microsoft Dynamics CRM for Marketing Campaign Management

    Posted over 3 years ago
    by Anonymous Anonymous
    In a recent blog we highlighted how Access Hoover’s integration with Microsoft Dynamics CRM can help streamline the creation and management of lists for campaigns.  Today, we are highlighting how Microsoft Dynamics CRM Marketing makes campaign planning...

  • Learn How to Create Your Own Dashboards in Microsoft Dynamics CRM 2011!

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    In previous versions of Microsoft Dynamics CRM, dashboards have been made possible through the creation of custom SRS reports made accessible straight from the Main Form’s Navigation bar. We could even tailor things with a little bit of javascript...

  • What the Skype Purchase Could Mean to Microsoft CRM

    Posted over 2 years ago
    by CRM SoftwareBlog CRM SoftwareBlog
    The big story on Microsoft’s acquisition of Skype focused on what some felt was an outrageous purchase price of $8.5 billion. A good argument is posted here about why the $14.70 per/user price is a bargain. I happen to agree with their theory,...

  • Now You Can Handle “Nearly Static” Data with Microsoft Dynamics CRM 2011

    Posted over 1 year ago
    by CRM SoftwareBlog CRM SoftwareBlog
    ** WARNING ** ** CRM 2011 Developer Content Ahead! ** ** The post includes content that may be hazardous to users not interested in JavaScript or XML files ** Microsoft Dynamics CRM has always been an excellent tool for handling dynamic data and...

  • Microsoft Dynamics CRM vs. Business Contact Manager

    Posted over 2 years ago
    by Anonymous Anonymous
    In our Microsoft CRM sales efforts, we often get asked “What about Business Contact Manager?  Why can’t we just use that?”  The frequency with which we are asked this question convinced me that this would make a good blog topic. Business Contact Manager...
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