How well can you describe the relationships between the entity data that your Microsoft Dynamics CRM solution manages?  The better you can connect customers and other data within the system, the more you can track complex business relationships, promote teamwork and boost collaboration with internal and external stakeholders.

Dynamics CRM 2011 introduced the concept of Connections between data records, taking the old 4.0 concept of relationships to a new level. That means you can create connections between any two record types, not just creating associations to the three standard entity types-accounts, contacts and opportunities. Connections can help build teamwork , collaboration, and more efficient business and sales processes.  And in the future, the Connectio...

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