was a great year for some retailers, but not so much for others. Regardless of
where my customers fall on this spectrum, most of them are looking forward to
2012 with a sense of optimism. They know there will be rough spots, but there
will be opportunities as well. Their challenge is to be ready to handle
whatever comes around the next corner.
you prepare for a prosperous 2012, I thought I'd share some thoughts on what
I'm hearing from others in the retail industry.
Question: What are the top three fundamental issues on the minds
of retailers today?
issue is one that retailers mention year after year. How do I get
closer to my customer? Building any relationship requires
getting to know more about that...
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