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Related Posts
Blog Post:
Microsoft Dynamics Partner Roundup: CRM integration tool updates; Low-cost ERP in India; New partnerships and hires
MSDynamicsWorld.com
In this week's Microsoft Dynamics partner news roundup: SSIS Integration Toolkit v3.1 for Microsoft Dynamics CRM; Sundaram Infotech Launches Low-cost ERP; eTrigue DemandCenter Integrated With Microsoft Dynamics CRM; Trillium Software, Scribe Team on Dynamics CRM; Western...
on
17 Jun 2013
Blog Post:
Dynamics Introspective: Will marketing acquisitions change CRM competitiveness?
MSDynamicsWorld.com
CRM market watchers seem to agree that Salesforce's plan to acquire ExactTarget represents an important new consolidation move by a major CRM vendor. But questions around how and when ExactTarget will really begin to help Salesforce, and how it might impact Microsoft and other CRM competitors...
on
10 Jun 2013
Blog Post:
Microsoft Dynamics CRM Revenue: Debate on the accuracy, importance of new estimates
MSDynamicsWorld.com
Gartner's recently released CRM market share numbers for the top five vendors have stirred up confusion and some pointed criticism from analysts and Microsoft-watchers. The numbers according to Gartner CRM offerings from Salesforce.com, SAP and Oracle all topped Microsoft Dynamics CRM...
on
6 May 2013
Blog Post:
In new webcast, Microsoft Dynamics CRM CVP Bob Stutz discusses a vision for game-changing CRM
MSDynamicsWorld.com
As the corporate vice president for Microsoft Dynamics CRM, Bob Stutz wants to pick up the pace of innovation, and he believes other tools in the Microsoft product lineup will make it possible to transform CRM into a new kind of customer-focused, more usable solution--something that doesn't...
on
1 May 2013
Blog Post:
Spaces by Moxie Adds Microsoft Lync Integration
MSDynamicsWorld.com
In November 2012, Moxie Software announced a partnership with Microsoft to offer an integrated customer service and engagement solution using a pre-built integration to connect Dynamics CRM with the Spaces by Moxie customer service and sales suite. Beginning April 1, businesses can add Microsoft's...
on
25 Mar 2013
Blog Post:
Microsoft Dynamics CRM Team Focuses on Pushing Further, Faster
MSDynamicsWorld.com
Microsoft Dynamics CRM team breaks down its investments into three main areas - applications, experience, and platform. With the upcoming Orion release, Microsoft plans to deliver all three: new experiences for the on-premise users who will gain access to the Flow UI for the first time; a new set...
on
21 Mar 2013
Blog Post:
The Big (Data) Game Changer in CRM
MSDynamicsWorld.com
In the nineties I took part in the search for extraterrestrial intelligence by providing my idle computational resources from my home PC to look for patterns in the noise coming from outer space. The amount of radio noise coming from outer space is overwhelming but SETI@home, University of California...
on
13 Mar 2013
Blog Post:
Dynamics CRM for iPad: Microsoft Shares Details on First Release
MSDynamicsWorld.com
Microsoft took a big step in developing and releasing a dedicated iPad interface for Dynamics CRM . Not only is it a leading table device from a rival technology giant, but its form and function limitations and Safari-based interface no doubt required lots of extra work to make the solution behave...
on
6 Mar 2013
Blog Post:
The Support Network: Managing Your Microsoft Dynamics CRM Solution After Go-Live
MSDynamicsWorld.com
I have worked on many Microsoft Dynamics CRM implementations and over time I have served in a versatile set of roles. I have been part of the team responsible for designing, building and testing a CRM application, i.e., the implementing party side. I have reviewed implementations for customers that...
on
19 Feb 2013
Blog Post:
Microsoft Announces Dynamics Customer Excellence Awards Ahead of Convergence 2013
MSDynamicsWorld.com
Microsoft has handed out its annual Customer Excellence Awards for Microsoft Dynamics ERP and CRM in advance of Convergence 2013 in New Orleans. The sixteen awards range from industry and business excellence to productivity, technology innovation, and the cloud. Aside from the winning Dynamics...
on
14 Feb 2013
Blog Post:
Microsoft Dynamics CRM UR12 and Polaris: Clarifying the Differences for the Community
MSDynamicsWorld.com
Early on in its public discussion of the Polaris release for Microsoft Dynamics CRM Online, Microsoft officials stated that some of the coolest features would not be released to the CRM on premise product until a later release. In October 2012, we reported on this point : The previously...
on
5 Feb 2013
Blog Post:
Bob Stutz Addresses Microsoft Dynamics CRM Partners in Rome on Update Rollups, Mobile Roadmap, Usability
MSDynamicsWorld.com
The Microsoft Dynamics CRM partners attending the eXtremeCRM event this week in Rome have had no shortage of things to say on Twitter , offering information and commentary on Dynamics CRM corporate vice president Bob Stutz's keynote, sponsor sessions, new features, even the quality of the food...
on
4 Feb 2013
Blog Post:
Understanding Microsoft's Next Gen RMS Begins with a Closer Look at Dynamics AX for Retail’s POS, Mobile, Omnichannel Capabilities
MSDynamicsWorld.com
The just-concluded Retail Realm conference in Las Vegas drew some 250 attendees. And the attendees, mostly Microsoft partners, eagerly took in the previews of the "next-gen RMS." But to understand next-gen RMS, they also needed a detailed look at the possibilities of Microsoft Dynamics...
on
31 Jan 2013
Blog Post:
Partner Readiness a Key Component for Successful Rollout of Microsoft Dynamics CRM December 2012 Service Update
MSDynamicsWorld.com
There's no question that the Microsoft Dynamics CRM December 2012 Service Update marks an important milestone for the product, bringing to market important capabilities like cross-browser compatibility, native integrations to more Microsoft products, and a new user interface. And with the release...
on
14 Dec 2012
Blog Post:
Four Steps to Getting From CRM Implementation to Increased Revenue
MSDynamicsWorld.com
With pressure mounting on businesses to drive meaningful results, despite facing fewer resources and increasing complexity, extracting value from your CRM implementation and usage is more important than it's ever been. One easy way to do that is to ensure that your CRM does not operate in a silo...
on
12 Dec 2012
Blog Post:
Empowered BI: The Evolving Technology Boosting Data Insight in Microsoft Dynamics CRM
MSDynamicsWorld.com
The saying "data is the new oil" was coined in 2006 by Clive Humby, a British data commercialization entrepreneur. This now famous phrase was embraced by the World Economic Forum in 2011 report, which considered data to be another vital economic asset, like oil. Considering the macro...
on
11 Dec 2012
Blog Post:
The Story of the CRM Field Guide
MSDynamicsWorld.com
On a dark winter's night, when the sky hung low like a great gray sheet across the land, the Clan of CRM MVP huddled in a cave around the blazing fire to once again hear the story of how the CRM Field Guide came to be. As was the annual tradition, the Clan's designated story teller began...
on
3 Dec 2012
Blog Post:
How the First Windows 8 Apps for Microsoft Dynamics CRM Serve as Both Products and Showcase
MSDynamicsWorld.com
Microsoft has plans for a Windows 8 tablet interface for Dynamics CRM in conjunction with the Orion release in 2013, but don't count on the partner community to wait around while the CRM team finishes up its own app development. Some Dynamics CRM shops are already well into their own...
on
27 Nov 2012
Blog Post:
Understand the Impact of Replacing Microsoft Dynamics CRM Activity Feeds with Yammer
MSDynamicsWorld.com
Yammer's deeper integration to Microsoft Dynamics CRM, available with the December 2012 Service Update for CRM Online customers will give an organization's Yammer users - even those who are not CRM users - the ability to participate conversations based on Dynamics CRM entities. But...
on
20 Nov 2012
Blog Post:
Microsoft Dynamics Partner Roundup: FISMA Cloud Offering; Mobile Fundraising; Event, Prospecting Integrations; VAR Deals
MSDynamicsWorld.com
In this week's Microsoft Dynamics partner news roundup: Microsoft, Layered Technology Announce FISMA-compliant, federal-only, private cloud infrastructure CWR Mobility and StratusLIVE Form Partnership PowerObjects Releases PowerZapEvent OneSource iSell Integrates...
on
18 Nov 2012
Blog Post:
Dynamic Space: Microsoft Pushes Forward Its Social CRM Vision
MSDynamicsWorld.com
Even amid the hubbub of its recent Windows 8 release, Microsoft hasn't neglected its Microsoft Dynamics CRM offering. The upcoming Polaris release , for example, includes integration for Yammer - feeds, Follow and Like buttons all make an appearance, along with created Pages and activity reports...
on
6 Nov 2012
Blog Post:
Device-Specific Mobile Apps Live On in Latest Microsoft Dynamics CRM Statement of Direction
MSDynamicsWorld.com
In addition to announcing the December 2012 Service Update for Dynamics CRM Online, Microsoft has also released an updated Statement of Direction covering their vision for the next three years. The direction described in this new SoD shows some changes, but also some consistency since we...
on
2 Nov 2012
Blog Post:
Microsoft Announces Dynamics CRM Online December 2012 Service Update
MSDynamicsWorld.com
Microsoft has announced its planned December 2012 Service Update for Dynamics CRM Online, formerly known as " Polaris ", which includes a new "Flow" user experience option (though this name appears to have been dropped in the official materials) for sales and customer service, ...
on
1 Nov 2012
Blog Post:
Users' Questions on the Future of Microsoft Dynamics CRM Highlight Shifting Needs of Existing, New CRM Customers
MSDynamicsWorld.com
In addition to presenting users with some of the latest details on the future of Microsoft Dynamics CRM , including the Flow user experience and a Windows 8 application, Microsoft representatives made time for some important questions from the CRMUG Summit audience last week in Seattle on issues...
on
25 Oct 2012
Blog Post:
Microsoft Dynamics CRM Team Extends Roadmap to 2014 with Focus on Window 8, User Engagement
MSDynamicsWorld.com
What does it take to entice a user to embrace CRM, to willfully feed it the sales, service, or marketing data that the organization demands? The Microsoft Dynamics CRM product team's view, according to their pitch to users at CRMUG Summit this week, is to deliver a more responsive and streamlined...
on
20 Oct 2012
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