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Automated CRM Systems Can Improve Chronic Disease Care: Key Requirements for Patients and Providers

Posted 13 days ago

by MSDynamicsWorld.com

With the general uncertainty that surrounds health care legislation in the United States, one thing has remained a constant concern for most Americans - how they can cut medical costs. This issue is especially troubling for those with chronic diseases...
Microsoft Dynamics CRM Revenue: Debate on the accuracy, importance of new estimates

Posted 15 days ago

by MSDynamicsWorld.com

Gartner's recently released CRM market share numbers for the top five vendors have stirred up confusion and some pointed criticism from analysts and Microsoft-watchers. The numbers according to Gartner CRM offerings from Salesforce.com...
Sonoma Partners announces xRM-based Windows 8 app for managing military personnel and strength levels

Posted 18 days ago

by MSDynamicsWorld.com

Sonoma Partners announced that its DefenseReady Daily Standup app has hit the Windows 8 App Store. Developed jointly by Sonoma Partners and Permuta Technologies , the Daily Standup app works with DefenseReady , Permuta's xRM solution...
In new webcast, Microsoft Dynamics CRM CVP Bob Stutz discusses a vision for game-changing CRM

Posted 20 days ago

by MSDynamicsWorld.com

As the corporate vice president for Microsoft Dynamics CRM, Bob Stutz wants to pick up the pace of innovation, and he believes other tools in the Microsoft product lineup will make it possible to transform CRM into a new kind of customer-focused, more...
Reducing hospital readmission: Can Microsoft Dynamics CRM help hospitals meet new patient standards?

Posted 29 days ago

by MSDynamicsWorld.com

As a result of the US government's Hospital Readmission Reduction Program (HRRP), 2,600 US hospitals will have to cut readmission rates for Medicare beneficiaries with certain medical conditions including heart attacks, heart failure, and pneumonia...
Salentica Rolls Out Schwab OpenView Gateway Solution For Microsoft Dynamics CRM

Posted 1 month ago

by MSDynamicsWorld.com

Salentica Inc. , a provider of Salentica CRM, an enhanced version of Microsoft Dynamics CRM, for wealth managers, has teamed up with Schwab Intelligent Technologies to offer the Schwab OpenView Gateway for both Salentica CRM and Microsoft Dynamics...
Microsoft Dynamics Partner Roundup: Wufoo CRM Forms Integration; Hosting Push; Mobile Partnership

Posted 1 month ago

by MSDynamicsWorld.com

In this week's Microsoft Dynamics partner news roundup: Numenes Announces Availability of Forms2CRM: Wufoo Forms Integration with Microsoft Dynamics CRM; CWR Mobility, Industrial Software Announce New Partnership; Raber+Märcker...
Spaces by Moxie Adds Microsoft Lync Integration

Posted 1 month ago

by MSDynamicsWorld.com

In November 2012, Moxie Software announced a partnership with Microsoft to offer an integrated customer service and engagement solution using a pre-built integration to connect Dynamics CRM with the Spaces by Moxie customer service and sales suite...
Microsoft Dynamics CRM Team Focuses on Pushing Further, Faster

Posted 2 months ago

by MSDynamicsWorld.com

Microsoft Dynamics CRM team breaks down its investments into three main areas - applications, experience, and platform. With the upcoming Orion release, Microsoft plans to deliver all three: new experiences for the on-premise users who will gain access...
The Big (Data) Game Changer in CRM

Posted 2 months ago

by MSDynamicsWorld.com

In the nineties I took part in the search for extraterrestrial intelligence by providing my idle computational resources from my home PC to look for patterns in the noise coming from outer space. The amount of radio noise coming from outer space is...
Dynamics CRM for iPad: Microsoft Shares Details on First Release

Posted 2 months ago

by MSDynamicsWorld.com

Microsoft took a big step in developing and releasing a dedicated iPad interface for Dynamics CRM . Not only is it a leading table device from a rival technology giant, but its form and function limitations and Safari-based interface no doubt required...
The Support Network: Managing Your Microsoft Dynamics CRM Solution After Go-Live

Posted 3 months ago

by MSDynamicsWorld.com

I have worked on many Microsoft Dynamics CRM implementations and over time I have served in a versatile set of roles. I have been part of the team responsible for designing, building and testing a CRM application, i.e., the implementing party side...
Microsoft Dynamics Partner Roundup: CRM Online Telephony; SL Services Automation; AX 2012 Credit Card Solution; Master VAR Growth

Posted 3 months ago

by MSDynamicsWorld.com

In this week's Microsoft Dynamics partner news roundup: SYNETY Integrates CloudCall Telephony with Dynamics CRM Online; Unanet Announces New Dynamics SL Integration; MazikGlobal, Mercury Roll Out Credit Card Solution for Dynamics...
Microsoft Announces Dynamics Customer Excellence Awards Ahead of Convergence 2013

Posted 3 months ago

by MSDynamicsWorld.com

Microsoft has handed out its annual Customer Excellence Awards for Microsoft Dynamics ERP and CRM in advance of Convergence 2013 in New Orleans. The sixteen awards range from industry and business excellence to productivity, technology innovation...
Microsoft Dynamics Partner Roundup: New FIDO Release; ISM Adds Dynamics CRM; New Zealand Ministry Implements Dynamics CRM; SBS Adds Hawaii Office

Posted 3 months ago

by MSDynamicsWorld.com

In this week's Microsoft Dynamics partner news roundup: Sandler*Kahne Software Unveils New Version of FIDO ISM Adds Dynamics CRM to Business Software Portfolio MBIE adopts Microsoft Dynamics CRM SBS Group Expands To The ...
Microsoft Dynamics CRM UR12 and Polaris: Clarifying the Differences for the Community

Posted 3 months ago

by MSDynamicsWorld.com

Early on in its public discussion of the Polaris release for Microsoft Dynamics CRM Online, Microsoft officials stated that some of the coolest features would not be released to the CRM on premise product until a later release. In October 2012, we...
Bob Stutz Addresses Microsoft Dynamics CRM Partners in Rome on Update Rollups, Mobile Roadmap, Usability

Posted 3 months ago

by MSDynamicsWorld.com

The Microsoft Dynamics CRM partners attending the eXtremeCRM event this week in Rome have had no shortage of things to say on Twitter , offering information and commentary on Dynamics CRM corporate vice president Bob Stutz's keynote, sponsor sessions...
Setting Long-Term Workflows in Microsoft Dynamics CRM

Posted 3 months ago

by MSDynamicsWorld.com

Microsoft Dynamics CRM workflows are remarkably useful because they are so powerful as well as being easy to configure. A feature of them that takes a little getting used to is the ‘waiting' step. I recently had a problem where a client needed...
Understanding Microsoft's Next Gen RMS Begins with a Closer Look at Dynamics AX for Retail’s POS, Mobile, Omnichannel Capabilities

Posted 3 months ago

by MSDynamicsWorld.com

The just-concluded Retail Realm conference in Las Vegas drew some 250 attendees. And the attendees, mostly Microsoft partners, eagerly took in the previews of the "next-gen RMS." But to understand next-gen RMS, they also needed a detailed...
Microsoft Announces New Release of Dynamics CRM 2011 Update Rollup 12 Server Software

Posted 3 months ago

by MSDynamicsWorld.com

Microsoft has re-released Dynamics CRM 2011 Update Rollup 12 (UR12) today, two weeks after it was pulled due to an issue in the server software with the potential to impact the customer database. Corporate vice president for Dynamics CRM Bob Stutz...
Harnessing the Power of Microsoft Dynamics CRM's New Bulk Data Load API

Posted 3 months ago

by MSDynamicsWorld.com

Microsoft Dynamics CRM has never been an information island by itself. It is often the case that you need to integrate your CRM data with other applications or databases in your organization or from third-party partners. When it comes to Microsoft...
Microsoft Dynamics Partner Roundup: Retail VAR Merger; Master VAR Adds Affiliate; CRM Go-Live; New Partnerships

Posted 3 months ago

by MSDynamicsWorld.com

In this week's Microsoft Dynamics partner news roundup: RITE, Retail Automation Merge; Driving Force Software Tapped as Socius Affiliate; Columbus Partners with ZAP; Ignify Takes JWC Environmental Live on Microsoft Dynamics...
KingswaySoft's SSIS Integration Toolkit v3.0 to Utilize New Bulk Data API for Microsoft Dynamics CRM

Posted 3 months ago

by MSDynamicsWorld.com

For all the interest in the latest releases for Microsoft Dynamics CRM Online and CRM 2011 On Premise , the new bulk data API may have received less attention than it deserved. But if your job description includes includes import or export of large...
Controlling Your Data: Build a Customer Insight Platform for Microsoft Dynamics CRM

Posted 3 months ago

by MSDynamicsWorld.com

In the first article of this series, we introduced the phrase "data is the new oil" . While the analogies may seem obvious in some ways, there is also a big difference: oil is something we are running out of, while the amount of stored data...
The Mind of a Microsoft Dynamics CRM MVP (Or Twenty)

Posted 4 months ago

by MSDynamicsWorld.com

The Microsoft MVP award represents more than other badges or certifications. It's a big deal to the people who receive it, the companies that employ them, and their clients and co-workers because it indicates a level of commitment to the product...

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