Just in time to go with the recent release of Microsoft Dynamics CRM 2011, our book Microsoft Dynamics CRM 2011 Step by Step is now available and in print! For those who like to travel light, you also have the option to purchase electronic copies of the book:
We targeted the material in this book at end users of the CRM system, and it explains all of the basics of working with the CRM system on a day-by-day basis. Because it’s part of the Microsoft Press Step by Step series, it follows a very structured format of clear, simple steps on how to perform common system tasks.
The 18 book chapters are:
If you want to check out the book content before buying a copy, you can preview a little of the book content online using the “Look Inside” feature at Amazon.com or by browsing at Safari Books Online.
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