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Hi,
I would like to know if there is a way to adjust the suffix in the auto numbering option of CRM 3.0. As it stands, our version has only 3 values that we can set for the suffix length; 4,5,6. We are nearing the limit for the 6 digits and we are wondering if there are system registry or options we can adjust so we can have a suffix length of 7 or 8.
Thanks for the help.
Hi, have you found a solution for this?
Our version of CRM 3.0 is reaching 100 000 cases and we would like to know what happens when it goes over that number. Perhaps it starts again at 0 (relying on the suffix to create unique case references) or adds another decimal to the number part of the case reference to allow up to one million (I think that's less likely).
Grateful for any help.