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Hi All,
MS outlook 2010 32 bit is not integrating with CRM 2011 on premises.when click on "Configure MS dynamics for CRM Outlook " button within outlook 2010 it asks for Server URL.After providing URL it auto fills the organization information.When click on OK ,setup stops almost at the middle of of the setup with the prompt
"There is a problem communicating with the Microsoft Dynamics CRM server.The server might be unavailable.Try again later. If problem persists contact your system administrator"
When click on ok the other prompt pops up having below text
"Cannot configure the organization for Microsoft dynamics CRM for outlook.Try to configure the organization again.If the problem persists ,contact your system administrator"
While searching for this error on internet i tried many things but so far not successful.I thought its a good idea to blog this error.Below is the log file for MS CRM on client
19:29:15| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:29:15 PM === 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 19:29:15| Info| Client Configuration Wizard Version : 5.0.9690.2243 19:29:15| Info| Client Configuration Wizard LanguageID : 1033 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:29:15| Info| Query all rows in profile table 19:29:15| Info| Outlook is initialized 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:29:15| Info| Client Configuration Wizard Running Mode : Normal 19:29:15| Info| Configuration file Type : OnPremise. 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 19:29:15| Info| Logon mapi store 19:29:15| Info| Logon admin service 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:15| Info| Query all rows in msg service table 19:29:15| Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 19:29:15| Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 19:29:15| Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:29:15| Info| Logon mapi store 19:29:15| Info| Logon admin service 19:29:15| Info| Query crm msg services in msg service table. 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 19:29:21| Info| Fill organization comboBox with server information. 19:29:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 19:29:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 19:29:23| Info| Action type : Add. 19:29:23| Info| Add GlobalRepositoryConfigurator. 19:29:23| Info| Add AddinConfigurator. 19:29:23| Info| Add OrganizationRepositoryConfigurator. 19:29:23| Info| Add PrimaryConfigurator. 19:29:23| Info| Add OutlookConfigurator. 19:29:23| Info| Add FinalConfiguratorConfigurator. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 19:29:23| Info| Get action list. 19:29:23| Info| Get action total progress : 55. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry 19:29:23| Info| Action command type : Add. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:23| Info| Deleted user application files. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 19:29:23| Info| Copied registry values created by setup in HKLM to HKCU on configuration 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 19:29:23| Info| Set default settings to client configuration. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 19:29:23| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0 19:29:23| Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\ 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 19:29:23| Info| Created Crm allow list key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 19:29:23| Info| Set laptop client registry key values. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 19:29:23| Info| No extended chars in http://XXXXXXXXXXX/XXXXX/XRMServices/2011/Organization.svc were found. No need for short naming. 19:29:23| Info| Set platform root registry keys. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 19:29:23| Info| Set platform root key value. 19:29:23| Info| Set user id registry key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 19:29:23| Info| Set configuration registry key values. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 19:29:23| Info| Added SQM registry keys. 19:29:23| Info| Added SQM queue directory. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 19:29:23| Info| Added SQM registry key values and directory. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 19:29:23| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:23| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 19:29:23| Info| Registered the form region for IPM.Note in Office registry hive. 19:29:23| Info| Registered the form region for IPM.Appointment in Office registry hive. 19:29:23| Info| Registered the form region for CRM.Task in Office registry hive. 19:29:23| Info| Registered the form region for CRM.Contact in Office registry hive. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 19:29:23| Info| Created Crm integrate key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 19:29:23| Info| Set org-based registry values. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 19:29:23| Info| Set Primary Org values. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 19:29:23| Info| Logon mapi store 19:29:23| Info| Logon admin service 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:23| Info| Query all rows in msg service table 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime 19:29:30| Error| Exception : Server was unable to process request. at Microsoft.Crm.MapiStore.DataStore.WaitInitialized() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler) at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo) 19:29:30| Error| Exception : Server was unable to process request. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 19:29:31| Info| Delete org-based registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 19:29:31| Info| Remove org-based registry values. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 19:29:31| Info| Removed the form region for IPM.Note in Office registry hive. 19:29:31| Info| Removed the form region for IPM.Appointment in Office registry hive. 19:29:31| Info| Removed the form region for CRM.Task in Office registry hive. 19:29:31| Info| Removed the form region for CRM.Contact in Office registry hive. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 19:29:31| Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:31| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31| Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 19:29:31| Info| Stopped application hoster. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 19:29:31| Info| Deleted Application hoster registry value. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 19:29:31| Info| Removed application hoster settings. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:31| Info| Deleted user application files. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 19:29:31| Info| Removed SQM registry keys. 19:29:31| Info| Removed SQM queue directory. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 19:29:31| Info| Removed SQM registry key values and directory. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 19:29:31| Info| Deleted Crm allow list key. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 19:29:31| Info| Removed Laptop client registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 19:29:31| Info| Removed Crm client registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 19:29:31| Error| Failed to configure Microsoft Dynamics CRM for Outlook with XXXXX. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 19:29:31| Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator. at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo) at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e) 19:29:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:29:36| Info| Exit code: Default 19:29:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:29:36| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:29:36 PM === 19:43:45| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:43:45 PM === 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 19:43:45| Info| Client Configuration Wizard Version : 5.0.9690.2243 19:43:45| Info| Client Configuration Wizard LanguageID : 1033 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:43:45| Info| Query all rows in profile table 19:43:45| Info| Outlook is initialized 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:43:45| Info| Client Configuration Wizard Running Mode : Normal 19:43:45| Info| Configuration file Type : OnPremise. 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 19:43:45| Info| Logon mapi store 19:43:45| Info| Logon admin service 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:43:45| Info| Query all rows in msg service table 19:43:45| Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 19:43:45| Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 19:43:45| Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:43:45| Info| Logon mapi store 19:43:45| Info| Logon admin service 19:43:45| Info| Query crm msg services in msg service table. 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown 19:43:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:43:49| Info| Exit code: Default 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:43:49| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:43:49 PM === 23:10:45| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:10:45 PM === 23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:10:45| Info| Client Configuration Wizard Version : 5.0.9690.2243 23:10:45| Info| Client Configuration Wizard LanguageID : 1033 23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:10:45| Info| Query all rows in profile table 23:10:45| Info| Outlook is initialized 23:10:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:10:45| Info| Client Configuration Wizard Running Mode : ReducedUI 23:10:47| Error| Error connecting to URL: http://XXXXXXXXXXXXXXXXXXXXXXs/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'crmweb48.redmond.corp.microsoft.com' at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) --- End of inner exception stack trace --- at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode) at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri) at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider() at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments() 23:10:47|Warning| Client configuration failed with the exception : Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'. at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow) at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment(DeploymentsDeployment[] deployments, AuthUIMode uiMode) at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI() at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook) 23:10:47| Info| Configuration file Type : OnPremise. 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 23:10:47| Info| Logon mapi store 23:10:47| Info| Logon admin service 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:10:47| Info| Query all rows in msg service table 23:10:47| Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 23:10:47| Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 23:10:47| Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:10:47| Info| Logon mapi store 23:10:47| Info| Logon admin service 23:10:47| Info| Query crm msg services in msg service table. 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:10:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:11:18| Error| Error connecting to URL: http://XXXXXXXXXXXXX/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http:/XXXXXXXXXXXXXX/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'XXXXXXXXXXXXX' at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) --- End of inner exception stack trace --- at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode) at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri) at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider() at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments() 23:11:18| Error| Exception : Metadata contains a reference that cannot be resolved: 'http://XXXXXXXXX/XRMServices/2011/Discovery.svc?wsdl'. at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow) at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI) at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) 23:11:18| Error| Exception : The remote name could not be resolved: 'XXXXXXXX' at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) 23:11:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 23:11:22| Info| Exit code: Default 23:11:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 23:11:22| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 11:11:22 PM === 23:17:47| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:17:47 PM === 23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:17:47| Info| Client Configuration Wizard Version : 5.0.9690.2243 23:17:47| Info| Client Configuration Wizard LanguageID : 1033 23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:17:47| Info| Query all rows in profile table 23:17:47| Info| Outlook is initialized 23:17:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:17:47| Info| Client Configuration Wizard Running Mode : ReducedUI 23:18:06| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:18:06 PM === 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:18:06| Info| Client Configuration Wizard Version : 5.0.9690.2243 23:18:06| Info| Client Configuration Wizard LanguageID : 1033 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:18:06| Info| Query all rows in profile table 23:18:06| Info| Outlook is initialized 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:18:06| Info| Client Configuration Wizard Running Mode : Normal 23:18:06| Info| Configuration file Type : OnPremise. 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 23:18:06| Info| Logon mapi store 23:18:06| Info| Logon admin service 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:18:06| Info| Query all rows in msg service table 23:18:06| Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 23:18:06| Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 23:18:06| Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:18:06| Info| Logon mapi store 23:18:06| Info| Logon admin service 23:18:06| Info| Query crm msg services in msg service table. 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:22:41| Info| Fill organization comboBox with server information. 23:25:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 23:25:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 23:25:36| Info| Action type : Add. 23:25:36| Info| Add GlobalRepositoryConfigurator. 23:25:36| Info| Add AddinConfigurator. 23:25:36| Info| Add OrganizationRepositoryConfigurator. 23:25:36| Info| Add PrimaryConfigurator. 23:25:36| Info| Add OutlookConfigurator. 23:25:36| Info| Add FinalConfiguratorConfigurator. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 23:25:36| Info| Get action list. 23:25:36| Info| Get action total progress : 55. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry 23:25:36| Info| Action command type : Add. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:25:36| Info| Deleted user application files. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 23:25:36| Info| Copied registry values created by setup in HKLM to HKCU on configuration 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 23:25:36| Info| Set default settings to client configuration. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 23:25:36| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0 23:25:36| Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\ 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 23:25:36| Info| Created Crm allow list key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 23:25:36| Info| Set laptop client registry key values. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 23:25:36| Info| No extended chars in http://XXXXXXXX/XXXX/XRMServices/2011/Organization.svc were found. No need for short naming. 23:25:36| Info| Set platform root registry keys. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 23:25:36| Info| Set platform root key value. 23:25:36| Info| Set user id registry key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 23:25:36| Info| Set configuration registry key values. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 23:25:36| Info| Added SQM registry keys. 23:25:36| Info| Added SQM queue directory. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 23:25:36| Info| Added SQM registry key values and directory. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 23:25:36| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:25:36| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 23:25:36| Info| Registered the form region for IPM.Note in Office registry hive. 23:25:36| Info| Registered the form region for IPM.Appointment in Office registry hive. 23:25:36| Info| Registered the form region for CRM.Task in Office registry hive. 23:25:36| Info| Registered the form region for CRM.Contact in Office registry hive. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 23:25:36| Info| Created Crm integrate key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 23:25:36| Info| Set org-based registry values. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 23:25:36| Info| Set Primary Org values. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 23:25:36| Info| Logon mapi store 23:25:36| Info| Logon admin service 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:25:36| Info| Query all rows in msg service table 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime 23:25:59| Error| Exception : Server was unable to process request. at Microsoft.Crm.MapiStore.DataStore.WaitInitialized() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler) at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo) 23:25:59| Error| Exception : Server was unable to process request. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 23:26:03| Info| Delete org-based registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 23:26:03| Info| Remove org-based registry values. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 23:26:03| Info| Removed the form region for IPM.Note in Office registry hive. 23:26:03| Info| Removed the form region for IPM.Appointment in Office registry hive. 23:26:03| Info| Removed the form region for CRM.Task in Office registry hive. 23:26:03| Info| Removed the form region for CRM.Contact in Office registry hive. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 23:26:03| Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:26:03| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03| Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 23:26:03| Info| Stopped application hoster. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 23:26:03| Info| Deleted Application hoster registry value. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 23:26:03| Info| Removed application hoster settings. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:26:03| Info| Deleted user application files. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 23:26:03| Info| Removed SQM registry keys. 23:26:03| Info| Removed SQM queue directory. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 23:26:03| Info| Removed SQM registry key values and directory. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 23:26:03| Info| Deleted Crm allow list key. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 23:26:03| Info| Removed Laptop client registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 23:26:03| Info| Removed Crm client registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 23:26:03| Error| Failed to configure Microsoft Dynamics CRM for Outlook with OPSMF. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 23:26:03| Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator. at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo) at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)
Regards,
Khalid
Your log file shows some unusual errors:
Error connecting to URL: crmweb48.redmond.corp.microsoft.com/.../Discovery.svc
Error connecting to URL: http://zlcrmweb48/XRMServices/2011/Discovery.svc
I'm not sure why it's trying to connect to different URLs.
Neil Benson, Slalom Consultinghttp://uk.linkedin.com/in/neilbenson@customery
Hi Neil,That's my bad.Please discard previous log.Below is the latest one.As i am trying many things , previous log generated when i changed discovery server URL in Default_Client_Config.xml file to the one avaliable in MS Dynamics CRM 2011(Settings-->Customization-->Developer Resources-->Discovery Service) instead of http://servername23:21:58| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/31/2012 11:21:58 PM ===23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize23:21:58| Info| Client Configuration Wizard Version : 5.0.9690.199223:21:58| Info| Client Configuration Wizard LanguageID : 103323:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized23:21:58| Info| Query all rows in profile table23:21:58| Info| Outlook is initialized23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized23:21:58| Info| Client Configuration Wizard Running Mode : Normal23:21:58| Info| Configuration file Type : OnPremise.23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds23:21:58| Info| Logon mapi store23:21:58| Info| Logon admin service23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds23:21:58| Info| Query all rows in msg service table23:21:58| Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}23:21:58| Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}23:21:58| Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded23:21:58| Info| Logon mapi store23:21:58| Info| Logon admin service23:21:58| Info| Query crm msg services in msg service table.23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData23:22:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click23:22:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection23:22:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection23:22:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click23:22:18| Info| Fill organization comboBox with server information.23:22:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click23:22:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList23:22:22| Info| Action type : Add.23:22:22| Info| Add GlobalRepositoryConfigurator.23:22:22| Info| Add AddinConfigurator.23:22:22| Info| Add OrganizationRepositoryConfigurator.23:22:22| Info| Add PrimaryConfigurator.23:22:22| Info| Add OutlookConfigurator.23:22:22| Info| Add FinalConfiguratorConfigurator.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList23:22:22| Info| Get action list.23:22:22| Info| Get action total progress : 55.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry23:22:22| Info| Action command type : Add.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction23:22:22| Info| Deleted user application files.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings23:22:22| Info| Copied registry values created by setup in HKLM to HKCU on configuration23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings23:22:22| Info| Set default settings to client configuration.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath23:22:22| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.023:22:22| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319\23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath23:22:22| Info| Created Crm allow list key.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues23:22:22| Info| Set laptop client registry key values.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction23:22:22| Info| No extended chars in http://XXXXXXXX/XXXXX/XRMServices/2011/Organization.svc were found. No need for short naming.23:22:22| Info| Set platform root registry keys.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction23:22:22| Info| Set platform root key value.23:22:22| Info| Set user id registry key.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction23:22:22| Info| Set configuration registry key values.23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory23:22:22| Info| Added SQM registry keys.23:22:22| Info| Added SQM queue directory.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory23:22:22| Info| Added SQM registry key values and directory.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction23:22:22| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction23:22:22| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:22| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:22| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:22| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction23:22:22| Info| Registered the form region for IPM.Note in Office registry hive.23:22:22| Info| Registered the form region for IPM.Appointment in Office registry hive.23:22:22| Info| Registered the form region for CRM.Task in Office registry hive.23:22:22| Info| Registered the form region for CRM.Contact in Office registry hive.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey23:22:22| Info| Created Crm integrate key.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues23:22:22| Info| Set org-based registry values.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues23:22:22| Info| Set Primary Org values.23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore23:22:22| Info| Logon mapi store23:22:22| Info| Logon admin service23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds23:22:22| Info| Query all rows in msg service table23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime23:22:42| Error| Exception : Server was unable to process request. at Microsoft.Crm.MapiStore.DataStore.WaitInitialized() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler) at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)23:22:42| Error| Exception : Server was unable to process request. 23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure23:22:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues23:22:44| Info| Delete org-based registry keys.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues23:22:44| Info| Remove org-based registry values.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction23:22:44| Info| Removed the form region for IPM.Note in Office registry hive.23:22:44| Info| Removed the form region for IPM.Appointment in Office registry hive.23:22:44| Info| Removed the form region for CRM.Task in Office registry hive.23:22:44| Info| Removed the form region for CRM.Contact in Office registry hive.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction23:22:44| Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction23:22:44| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:44| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:44| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:44| Info| Deleted the resiliency keys under Software\Microsoft\Office23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction23:22:44| Info| Stopped application hoster.23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings23:22:44| Info| Deleted Application hoster registry value.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings23:22:44| Info| Removed application hoster settings.23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction23:22:44| Info| Deleted user application files.23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory23:22:44| Info| Removed SQM registry keys.23:22:44| Info| Removed SQM queue directory.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory23:22:44| Info| Removed SQM registry key values and directory.23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues23:22:44| Info| Deleted Crm allow list key.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues23:22:44| Info| Removed Laptop client registry keys.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction23:22:44| Info| Removed Crm client registry keys.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure23:22:44| Error| Failed to configure Microsoft Dynamics CRM for Outlook with XXXXX.23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure23:22:44| Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator. at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo) at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)Regards,
KC
If this issue is happening for all the users from multiple systems, can you just rename the Crm50ClientConfig file to Crm50ClientConfig_old and then reconfigure the CRM 2011 Outlook client again. And share the new Log details with us. Also Enabling the Platform tracing at the same time form the CRM server and from the client machine is a good idea as we can compare the call stack accordingly.
Also to isolate this further can you see if you can configure the CRM Online organization from that machine successfully it will tell us that if the request is going out from those client machines or not.
Please let me know if you have any questions.
Thanks,
,