MS outlook 2010 (32 bit) and CRM 2011 integration issue

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Hi All,

MS outlook 2010 32 bit is not integrating with CRM 2011 on premises.when click on "Configure MS dynamics for CRM Outlook " button within outlook 2010 it asks for Server URL.After providing URL it auto fills the  organization information.When click on OK ,setup stops almost at the middle of of the setup with the prompt

 

"There is a problem communicating with the Microsoft Dynamics  CRM server.The server might be unavailable.Try again later. If problem persists contact your system administrator"

 

When click on ok the other prompt pops up having below text

"Cannot configure the organization for Microsoft dynamics CRM for outlook.Try to configure the organization again.If the problem
persists ,contact your system administrator"

 

While searching for this error  on internet i tried many  things but so far not  successful.I thought its a good idea to blog this error.Below is the log file for MS CRM on client

19:29:15|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:29:15 PM ===
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
19:29:15|   Info| Client Configuration Wizard Version      : 5.0.9690.2243
19:29:15|   Info| Client Configuration Wizard LanguageID   : 1033
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
19:29:15|   Info| Query all rows in profile table
19:29:15|   Info| Outlook is  initialized
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
19:29:15|   Info| Client Configuration Wizard Running Mode : Normal
19:29:15|   Info| Configuration file Type : OnPremise.
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds
19:29:15|   Info| Logon mapi store
19:29:15|   Info| Logon admin service
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:29:15|   Info| Query all rows in msg service table
19:29:15|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}
19:29:15|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}
19:29:15|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
19:29:15|   Info| Logon mapi store
19:29:15|   Info| Logon admin service
19:29:15|   Info| Query crm msg services in msg service table.
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
19:29:21|   Info| Fill organization comboBox with server information.
19:29:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
19:29:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
19:29:23|   Info| Action type : Add.
19:29:23|   Info| Add GlobalRepositoryConfigurator.
19:29:23|   Info| Add AddinConfigurator.
19:29:23|   Info| Add OrganizationRepositoryConfigurator.
19:29:23|   Info| Add PrimaryConfigurator.
19:29:23|   Info| Add OutlookConfigurator.
19:29:23|   Info| Add FinalConfiguratorConfigurator.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
19:29:23|   Info| Get action list.
19:29:23|   Info| Get action total progress : 55.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
19:29:23|   Info| Action command type : Add.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
19:29:23|   Info| Deleted user application files.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
19:29:23|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
19:29:23|   Info| Set default settings to client configuration.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
19:29:23|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
19:29:23|   Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
19:29:23|   Info| Created Crm allow list key.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
19:29:23|   Info| Set laptop client registry key values.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
19:29:23|   Info| No extended chars in http://XXXXXXXXXXX/XXXXX/XRMServices/2011/Organization.svc were found. No need for short naming.
19:29:23|   Info| Set platform root registry keys.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
19:29:23|   Info| Set platform root key value.
19:29:23|   Info| Set user id registry key.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
19:29:23|   Info| Set configuration registry key values.
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
19:29:23|   Info| Added SQM registry keys.
19:29:23|   Info| Added SQM queue directory.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
19:29:23|   Info| Added SQM registry key values and directory.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
19:29:23|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
19:29:23|   Info| Registered the form region for IPM.Note in Office registry hive.
19:29:23|   Info| Registered the form region for IPM.Appointment in Office registry hive.
19:29:23|   Info| Registered the form region for CRM.Task in Office registry hive.
19:29:23|   Info| Registered the form region for CRM.Contact in Office registry hive.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
19:29:23|   Info| Created Crm integrate key.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
19:29:23|   Info| Set org-based registry values.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
19:29:23|   Info| Set Primary Org values.
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
19:29:23|   Info| Logon mapi store
19:29:23|   Info| Logon admin service
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:29:23|   Info| Query all rows in msg service table
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
19:29:30|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
19:29:30|  Error| Exception : Server was unable to process request.
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
19:29:31|   Info| Delete org-based registry keys.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
19:29:31|   Info| Remove org-based registry values.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
19:29:31|   Info| Removed the form region for IPM.Note in Office registry hive.
19:29:31|   Info| Removed the form region for IPM.Appointment in Office registry hive.
19:29:31|   Info| Removed the form region for CRM.Task in Office registry hive.
19:29:31|   Info| Removed the form region for CRM.Contact in Office registry hive.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
19:29:31|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
19:29:31|   Info| Stopped application hoster.
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
19:29:31|   Info| Deleted Application hoster registry value.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
19:29:31|   Info| Removed application hoster settings.
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
19:29:31|   Info| Deleted user application files.
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
19:29:31|   Info| Removed SQM registry keys.
19:29:31|   Info| Removed SQM queue directory.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
19:29:31|   Info| Removed SQM registry key values and directory.
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
19:29:31|   Info| Deleted Crm allow list key.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
19:29:31|   Info| Removed Laptop client registry keys.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
19:29:31|   Info| Removed Crm client registry keys.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
19:29:31|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with XXXXX.
19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
19:29:31|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)
19:29:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
19:29:36|   Info| Exit code: Default
19:29:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
19:29:36|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:29:36 PM ===
19:43:45|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:43:45 PM ===
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
19:43:45|   Info| Client Configuration Wizard Version      : 5.0.9690.2243
19:43:45|   Info| Client Configuration Wizard LanguageID   : 1033
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
19:43:45|   Info| Query all rows in profile table
19:43:45|   Info| Outlook is  initialized
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
19:43:45|   Info| Client Configuration Wizard Running Mode : Normal
19:43:45|   Info| Configuration file Type : OnPremise.
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds
19:43:45|   Info| Logon mapi store
19:43:45|   Info| Logon admin service
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:43:45|   Info| Query all rows in msg service table
19:43:45|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}
19:43:45|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}
19:43:45|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
19:43:45|   Info| Logon mapi store
19:43:45|   Info| Logon admin service
19:43:45|   Info| Query crm msg services in msg service table.
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
19:43:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
19:43:49|   Info| Exit code: Default
19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
19:43:49|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:43:49 PM ===
23:10:45|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:10:45 PM ===
23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
23:10:45|   Info| Client Configuration Wizard Version      : 5.0.9690.2243
23:10:45|   Info| Client Configuration Wizard LanguageID   : 1033
23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:10:45|   Info| Query all rows in profile table
23:10:45|   Info| Outlook is  initialized
23:10:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:10:45|   Info| Client Configuration Wizard Running Mode : ReducedUI
23:10:47|  Error| Error connecting to URL: http://XXXXXXXXXXXXXXXXXXXXXXs/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'crmweb48.redmond.corp.microsoft.com'
   at System.Net.HttpWebRequest.GetResponse()
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
   --- End of inner exception stack trace ---
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
   at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
   at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
   at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
   at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
   at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider()
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments()
23:10:47|Warning| Client configuration failed with the exception : Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'.    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
   at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment(DeploymentsDeployment[] deployments, AuthUIMode uiMode)
   at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()
   at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook)
23:10:47|   Info| Configuration file Type : OnPremise.
23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds
23:10:47|   Info| Logon mapi store
23:10:47|   Info| Logon admin service
23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:10:47|   Info| Query all rows in msg service table
23:10:47|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}
23:10:47|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}
23:10:47|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}
23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
23:10:47|   Info| Logon mapi store
23:10:47|   Info| Logon admin service
23:10:47|   Info| Query crm msg services in msg service table.
23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
23:10:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
23:11:18|  Error| Error connecting to URL: http://XXXXXXXXXXXXX/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http:/XXXXXXXXXXXXXX/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'XXXXXXXXXXXXX'
   at System.Net.HttpWebRequest.GetResponse()
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
   --- End of inner exception stack trace ---
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
   at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
   at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
   at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
   at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
   at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider()
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments()
23:11:18|  Error| Exception : Metadata contains a reference that cannot be resolved: 'http://XXXXXXXXX/XRMServices/2011/Discovery.svc?wsdl'.    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
23:11:18|  Error| Exception : The remote name could not be resolved: 'XXXXXXXX'    at System.Net.HttpWebRequest.GetResponse()
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
23:11:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
23:11:22|   Info| Exit code: Default
23:11:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
23:11:22|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 11:11:22 PM ===
23:17:47|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:17:47 PM ===
23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
23:17:47|   Info| Client Configuration Wizard Version      : 5.0.9690.2243
23:17:47|   Info| Client Configuration Wizard LanguageID   : 1033
23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:17:47|   Info| Query all rows in profile table
23:17:47|   Info| Outlook is  initialized
23:17:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:17:47|   Info| Client Configuration Wizard Running Mode : ReducedUI
23:18:06|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:18:06 PM ===
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
23:18:06|   Info| Client Configuration Wizard Version      : 5.0.9690.2243
23:18:06|   Info| Client Configuration Wizard LanguageID   : 1033
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:18:06|   Info| Query all rows in profile table
23:18:06|   Info| Outlook is  initialized
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
23:18:06|   Info| Client Configuration Wizard Running Mode : Normal
23:18:06|   Info| Configuration file Type : OnPremise.
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds
23:18:06|   Info| Logon mapi store
23:18:06|   Info| Logon admin service
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:18:06|   Info| Query all rows in msg service table
23:18:06|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}
23:18:06|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}
23:18:06|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
23:18:06|   Info| Logon mapi store
23:18:06|   Info| Logon admin service
23:18:06|   Info| Query crm msg services in msg service table.
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
23:22:41|   Info| Fill organization comboBox with server information.
23:25:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
23:25:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
23:25:36|   Info| Action type : Add.
23:25:36|   Info| Add GlobalRepositoryConfigurator.
23:25:36|   Info| Add AddinConfigurator.
23:25:36|   Info| Add OrganizationRepositoryConfigurator.
23:25:36|   Info| Add PrimaryConfigurator.
23:25:36|   Info| Add OutlookConfigurator.
23:25:36|   Info| Add FinalConfiguratorConfigurator.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
23:25:36|   Info| Get action list.
23:25:36|   Info| Get action total progress : 55.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
23:25:36|   Info| Action command type : Add.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
23:25:36|   Info| Deleted user application files.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
23:25:36|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
23:25:36|   Info| Set default settings to client configuration.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
23:25:36|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
23:25:36|   Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
23:25:36|   Info| Created Crm allow list key.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
23:25:36|   Info| Set laptop client registry key values.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
23:25:36|   Info| No extended chars in http://XXXXXXXX/XXXX/XRMServices/2011/Organization.svc were found. No need for short naming.
23:25:36|   Info| Set platform root registry keys.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
23:25:36|   Info| Set platform root key value.
23:25:36|   Info| Set user id registry key.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
23:25:36|   Info| Set configuration registry key values.
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
23:25:36|   Info| Added SQM registry keys.
23:25:36|   Info| Added SQM queue directory.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
23:25:36|   Info| Added SQM registry key values and directory.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
23:25:36|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
23:25:36|   Info| Registered the form region for IPM.Note in Office registry hive.
23:25:36|   Info| Registered the form region for IPM.Appointment in Office registry hive.
23:25:36|   Info| Registered the form region for CRM.Task in Office registry hive.
23:25:36|   Info| Registered the form region for CRM.Contact in Office registry hive.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
23:25:36|   Info| Created Crm integrate key.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
23:25:36|   Info| Set org-based registry values.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
23:25:36|   Info| Set Primary Org values.
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
23:25:36|   Info| Logon mapi store
23:25:36|   Info| Logon admin service
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:25:36|   Info| Query all rows in msg service table
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
23:25:59|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
23:25:59|  Error| Exception : Server was unable to process request.
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
23:26:03|   Info| Delete org-based registry keys.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
23:26:03|   Info| Remove org-based registry values.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
23:26:03|   Info| Removed the form region for IPM.Note in Office registry hive.
23:26:03|   Info| Removed the form region for IPM.Appointment in Office registry hive.
23:26:03|   Info| Removed the form region for CRM.Task in Office registry hive.
23:26:03|   Info| Removed the form region for CRM.Contact in Office registry hive.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
23:26:03|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
23:26:03|   Info| Stopped application hoster.
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
23:26:03|   Info| Deleted Application hoster registry value.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
23:26:03|   Info| Removed application hoster settings.
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
23:26:03|   Info| Deleted user application files.
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
23:26:03|   Info| Removed SQM registry keys.
23:26:03|   Info| Removed SQM queue directory.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
23:26:03|   Info| Removed SQM registry key values and directory.
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
23:26:03|   Info| Deleted Crm allow list key.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
23:26:03|   Info| Removed Laptop client registry keys.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
23:26:03|   Info| Removed Crm client registry keys.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
23:26:03|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with OPSMF.
23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
23:26:03|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)

Regards,

Khalid

 

All Replies
  • Your log file shows some unusual errors:

    Error connecting to URL: crmweb48.redmond.corp.microsoft.com/.../Discovery.svc

    Error connecting to URL: http://zlcrmweb48/XRMServices/2011/Discovery.svc

    I'm not sure why it's trying to connect to different URLs.

    Neil Benson, Slalom Consulting
    http://uk.linkedin.com/in/neilbenson
    @customery

  • Hi Neil,
    That's my bad.Please discard previous log.Below is the latest one.As i am trying many things , previous log generated when i changed  discovery server URL in Default_Client_Config.xml file to the one avaliable in MS Dynamics CRM 2011(Settings-->Customization-->Developer Resources-->Discovery Service) instead of http://servername

    23:21:58|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/31/2012 11:21:58 PM ===
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
    23:21:58|   Info| Client Configuration Wizard Version      : 5.0.9690.1992
    23:21:58|   Info| Client Configuration Wizard LanguageID   : 1033
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    23:21:58|   Info| Query all rows in profile table
    23:21:58|   Info| Outlook is  initialized
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    23:21:58|   Info| Client Configuration Wizard Running Mode : Normal
    23:21:58|   Info| Configuration file Type : OnPremise.
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds
    23:21:58|   Info| Logon mapi store
    23:21:58|   Info| Logon admin service
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    23:21:58|   Info| Query all rows in msg service table
    23:21:58|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64}
    23:21:58|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c}
    23:21:58|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342}
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
    23:21:58|   Info| Logon mapi store
    23:21:58|   Info| Logon admin service
    23:21:58|   Info| Query crm msg services in msg service table.
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    23:21:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    23:21:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    23:22:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    23:22:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    23:22:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    23:22:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    23:22:18|   Info| Fill organization comboBox with server information.
    23:22:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
    23:22:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
    23:22:22|   Info| Action type : Add.
    23:22:22|   Info| Add GlobalRepositoryConfigurator.
    23:22:22|   Info| Add AddinConfigurator.
    23:22:22|   Info| Add OrganizationRepositoryConfigurator.
    23:22:22|   Info| Add PrimaryConfigurator.
    23:22:22|   Info| Add OutlookConfigurator.
    23:22:22|   Info| Add FinalConfiguratorConfigurator.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
    23:22:22|   Info| Get action list.
    23:22:22|   Info| Get action total progress : 55.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
    23:22:22|   Info| Action command type : Add.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    23:22:22|   Info| Deleted user application files.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
    23:22:22|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
    23:22:22|   Info| Set default settings to client configuration.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
    23:22:22|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
    23:22:22|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319\
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
    23:22:22|   Info| Created Crm allow list key.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
    23:22:22|   Info| Set laptop client registry key values.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
    23:22:22|   Info| No extended chars in http://XXXXXXXX/XXXXX/XRMServices/2011/Organization.svc were found. No need for short naming.
    23:22:22|   Info| Set platform root registry keys.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
    23:22:22|   Info| Set platform root key value.
    23:22:22|   Info| Set user id registry key.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
    23:22:22|   Info| Set configuration registry key values.
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
    23:22:22|   Info| Added SQM registry keys.
    23:22:22|   Info| Added SQM queue directory.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
    23:22:22|   Info| Added SQM registry key values and directory.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
    23:22:22|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    23:22:22|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:22|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:22|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:22|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
    23:22:22|   Info| Registered the form region for IPM.Note in Office registry hive.
    23:22:22|   Info| Registered the form region for IPM.Appointment in Office registry hive.
    23:22:22|   Info| Registered the form region for CRM.Task in Office registry hive.
    23:22:22|   Info| Registered the form region for CRM.Contact in Office registry hive.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
    23:22:22|   Info| Created Crm integrate key.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
    23:22:22|   Info| Set org-based registry values.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
    23:22:22|   Info| Set Primary Org values.
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
    23:22:22|   Info| Logon mapi store
    23:22:22|   Info| Logon admin service
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    23:22:22|   Info| Query all rows in msg service table
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    23:22:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
    23:22:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
    23:22:42|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
       at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
       at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
       at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
    23:22:42|  Error| Exception : Server was unable to process request.

    23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
    23:22:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
    23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
    23:22:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
    23:22:44|   Info| Delete org-based registry keys.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
    23:22:44|   Info| Remove org-based registry values.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
    23:22:44|   Info| Removed the form region for IPM.Note in Office registry hive.
    23:22:44|   Info| Removed the form region for IPM.Appointment in Office registry hive.
    23:22:44|   Info| Removed the form region for CRM.Task in Office registry hive.
    23:22:44|   Info| Removed the form region for CRM.Contact in Office registry hive.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
    23:22:44|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    23:22:44|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:44|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:44|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:44|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
    23:22:44|   Info| Stopped application hoster.
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
    23:22:44|   Info| Deleted Application hoster registry value.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
    23:22:44|   Info| Removed application hoster settings.
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    23:22:44|   Info| Deleted user application files.
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
    23:22:44|   Info| Removed SQM registry keys.
    23:22:44|   Info| Removed SQM queue directory.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
    23:22:44|   Info| Removed SQM registry key values and directory.
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
    23:22:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
    23:22:44|   Info| Deleted Crm allow list key.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
    23:22:44|   Info| Removed Laptop client registry keys.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
    23:22:44|   Info| Removed Crm client registry keys.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
    23:22:44|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with XXXXX.
    23:22:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
    23:22:44|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)
       at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)


    Regards,

    KC

     

     

  • If this issue is happening for all the users from multiple systems,  can you just rename the Crm50ClientConfig file to Crm50ClientConfig_old and then reconfigure the CRM 2011 Outlook client again. And share the new Log details with us. Also Enabling the Platform tracing at the same time form the CRM server and from the client machine is a good idea as we can compare the call stack accordingly.

    Also to isolate this further can you see if you can configure the CRM Online organization from that machine successfully it will tell us that if the request is going out from those client machines or not.

    Please let me know if you have any questions.

    Thanks,

    ,