CRM 2011 Online Customer Portal Sign-In Modification

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Greetings for Canada. Our company is (finally) implementing a MS CRM based Customer Portal. Its running successfully, albiet slowly at the moment, and we're customizing it now. The Portal currently allows the general public (ie: no registration required) to view our FAQ's and KB articles. Is there an easy way to change this so that it works like (for example) the Cases and Product Registration parts of the Portal which direct the Public-type viewer to the Login page? Thanks for your comments/assistance.

Bill

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  • DOH! Solved. The list of KB and FAQs are shown, but they can't be read without Login.

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  • DOH! Solved. The list of KB and FAQs are shown, but they can't be read without Login.