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Darrell Fox asked a question on 4 Mar 2013 2:10 PM

I noticed an ealier post that indicated how to remove the CRM tag number in the subject line of emails.  It appears that the answer works for the CRM online component.  I cant seem to find the steps to remove the CRM tag number thru the Outlook version of CRM.

Any ideas?

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Gus Gonzalez responded on 5 Mar 2013 7:19 AM

Settings -> Administration -> System Settings -> Email Tab

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Aaron Richards responded on 12 Mar 2013 10:28 AM

I created a blog on this. Check it out at the link below:

community.dynamics.com/.../email-tracking-token-in-dynamics-crm-2011.aspx

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Muhammad Adeel Javaid responded on 22 Mar 2013 12:28 PM

Settings->Administration->System Settings->Email->Uncheck Use tracking token.

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JDL responded on 22 May 2013 8:18 AM

This seems like a simple fix...I am using Outlook13 and Windows 8 and I'm new to both.  I can't find the menus you're describing in either Outlook or in dynamics.  Would there be a different way to get to this option?

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Suggested Answer
Gus Gonzalez responded on 5 Mar 2013 7:19 AM

Settings -> Administration -> System Settings -> Email Tab

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Muhammad Adeel Javaid responded on 22 Mar 2013 12:28 PM

Settings->Administration->System Settings->Email->Uncheck Use tracking token.

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