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Is it possible to alter the fields in the Lead Form section so that the Lead is categorised/ identified, not by Last/ First Name, but by the Topic?
You are thinking of getting the Topic to be the primary field...
Then no.. unfortunetly not.
Senior CRM Business Consultant
Thank you for your reply. I thought that this could perhaps be the answer. This is my first time building a CRM system and I am having to customise alot of areas to tailor it to the needs of the company. Do you have LinkedIn perchance, so that I could ask you some questions? please
I do have a linkedin.. but I think you would be better off asking questions in here... quicker reponse :)
Just click on my accountname.. and you can see my linkedin and twitter profile.
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