Dynamics CRM 2011 Language Pack Install Issue for Outlook- 64bit error

Dynamics CRM 2011 Language Pack Install Issue for Outlook- 64bit error

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When I try to install the Dynamics CRM 2011 Language Pack for Outlook, I get the following error, "Before you can install a 64-bit Microsoft Dynamics CRM Language Pack, you must install the corresponding 64-bit Microsoft Dynamics CRM application." This makes no sense since I have the Dynamics CRM Outlook Add In for CRM Online. I am a CRM Online user and my PC is a 64 bit PC.  Can anyone assist?

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  • Language packs are installed on the server for On Premise customers. For Online environments you can enable additional languages (as an administrator) by navigating to:

    Settings ->Administration -> Languages

    Once you have additional languages selected, you can change your individual preferred language in the browser by navigating to:

    File -> Options -> Languages 

    Then when you configure the Outlook client, you should see the desired language.

    Jason Lattimer
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