I am trying to install the Offline client on a Windows 8 machine with Outlook 2010. The installation fails due to the failed installation of SQL Server 2008.
Here is part of the log file:
18:44:01| Info| Installing Microsoft SQL Server Express Edition 2008 (CRM)
18:44:01| Info| Log file: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\Files\SQLSetup0001_W8-AIR_SQL.log
18:44:01| Info| Launching external process:
18:44:01| Info| CmdLine: <"C:\\CrmSqlSetup\setup" /q /HIDECONSOLE /ACTION=Install /FEATURES=SQLENGINE /SQLSYSADMINACCOUNTS="Builtin\Administrators" /INSTANCENAME=CRM /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /X86=TRUE>
18:44:01| Info| WorkingDir: <C:\\CrmSqlSetup>
18:45:25| Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) failed. Exit code: 2227044356. Result: Unknown exit code 2227044356 18:45:25| Info| Resuming automatic updates
18:45:26| Info| Uninitializing COM.
18:45:26| Info| Uninitialized COM.
18:45:26| Info| === Setup bootstrap logging started 3/20/2013 6:45:26 PM ===
18:45:26| Info| Bootstrap version: 5.0.9690.3233.
18:45:26| Info| User: xxxxx.
18:45:26| Error| Installation of Microsoft Dynamics CRM for Outlook failed.
Is this a new PC or existing PC and had CRM prior?
I'd try to uninstall CRM and SQL completely and then reinstall.
Complete uninstall (similar for 2011): mscrmonline.wordpress.com/.../full-uninstall-of-microsoft-crm-outlook-client
Frank LeeCRM MVP since 2006BlogTwitter
Could be following:
There are remnants of previous instance of SQL Express edition
Third party security program was limiting a SQL install to be successful
missing privileges to users
You may also Try to Install SQL Express from command line