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The Create Quick Campaign Wizard hangs and will not launch Word. The screen that asks to select Blank Document, Organization mail merge template, or Personal mail merge template, once selected, then click on Open Word, nothing happens and the Wizard screen is frozen. The screen must be closed with Task Manager End Process.
Windows 8, Outlook 2013, Word 2013, Office 365
Have you tried this logged in as the same user to a different machine by chance?
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Aaron RichardsSr. Support EngineerMicrosoft Dynamics CRM
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