Get Ready for the Next Release of Microsoft Dynamics CRM
Problems configuring the CRM Outlook client? Use the wizard!
Customer Center for Microsoft Dynamics CRM 2013
Customer Center for Microsoft Dynamics CRM 2011
Technical Support FAQ: Online | On-Premise
Developer Center and SDK
CRM Online..Outlook plugin causes my pc to freeze I have windows 8 with Outlook 2013
Try disabling all the add-ins except Microsoft Dynamics CRM and Microsoft Exchange Add-in, restart the outlook and perform same action that causes Outlook to freeze while working in CRM and see if helps us or not. Also make sure all Microsoft updates are installed, if not install them from Windows Updates on the system.
- When does Outlook get freeze, while doing any specific action or anything in CRM ?
- What is version of Outlook 2013 ?
- What is current rollup installed for CRM Client for Outlook?
Even after disabling the add-ins in outlook, outlook get freeze then I would recommend navigating to Microsoft Dynamics CRM 2011 -> Diagnostics -> Advanced Troubleshooting and clicking Tracing, then reproduce the issue in order to capture a trace of the issue. If capturing a trace is necessary, the log will be in the %USERPROFILE%\AppData\Local\Microsoft\MSCRM\Traces folder, and I'd be happy to take a look at it if you can post it here on the thread.
Thank you for using Microsoft Dynamics CRM Communities!
Additional information can be found on the Dynamics CRM Support Blog.
Microsoft Dynamics CRM
Other Microsoft Sites
I'm a Customer
I'm a Partner
Follow Microsoft Dynamics