Error during Client Outlook Client Install Wizard

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Hi everyone,

This is the exception that the log shows during the install process of the CRM Outlook Client. The problem occur with CRM 2011 and Office 2010 (and also 2013)... Help me please!

Could be a problem the certificate error when I try to access to https://srvname/organization/XRMServices/2011/Organization.svc?wsdl directly in the browser?

Exception : Metadata contains a reference that cannot be resolved: 'https://srvname/organization/XRMServices/2011/Organization.svc?wsdl'.    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)

Thanks!

Thank you, let me know please.


Marco - LinkedIn

Verified Answer
  • Hi Vijay, thanks for reply.

    I've resolved my problem... simply the CRM was setted to work in SSL... I've changed this option in the Deployer Manager and Configuration Wizard works correctly now.

    Thanks.

    Thank you, let me know please.


    Marco - LinkedIn

All Replies
  • Try accessing organization wsdl service by server IP instead of server name.

    Thanks,

    Vijay

  • Hi Vijay, thanks for reply.

    I've resolved my problem... simply the CRM was setted to work in SSL... I've changed this option in the Deployer Manager and Configuration Wizard works correctly now.

    Thanks.

    Thank you, let me know please.


    Marco - LinkedIn