Question Status

Verified
lmoomaw asked a question on 14 Feb 2014 3:21 PM

in 2011 we could change the primary email fairly easily, but in 2013 I cannot figure this out!  any help?

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Verified Answer
Rajesh Ravindran responded on 17 Feb 2014 7:21 PM

Hello,

Changing the Primary Email on a User account is the same in CRM 2013 as it was in CRM 2011.

1. Navigate to Settings > Administration > Users.

2. Open a user record and click on the 'Primary Email' field to update it.

I'm not sure if you are seeing any unusual behavior?

Is that field disabled for you? Or are you looking for something else?

Let me know your needs.

Thank you,

Regards,

Rajesh. R

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Rajesh Ravindran responded on 19 Feb 2014 7:52 PM

Hi,

Do you have anymore questions on this?.

Regards,

Rajesh. R

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lmoomaw responded on 20 Feb 2014 7:06 AM

thank you!  I passed that on to the person who needed the answer and she's happy.  

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Verified Answer
Rajesh Ravindran responded on 17 Feb 2014 7:21 PM

Hello,

Changing the Primary Email on a User account is the same in CRM 2013 as it was in CRM 2011.

1. Navigate to Settings > Administration > Users.

2. Open a user record and click on the 'Primary Email' field to update it.

I'm not sure if you are seeing any unusual behavior?

Is that field disabled for you? Or are you looking for something else?

Let me know your needs.

Thank you,

Regards,

Rajesh. R

Reply