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Suggested Answer
Jeremiah asked a question on 16 Mar 2015 10:14 AM

Hi there,

After installing CRM 2011 on the server, I cannot browse the CRM. I have this error:

HTTP Error 401.1 - Unauthorized

You do not have permission to view this directory or page using the credentials that you supplied.

Please note that the credentials used in browsing the CRM is the deployment administrator.

Thanks for your help.

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Suggested Answer
Mithilesh Kumar responded on 16 Mar 2015 10:19 AM

Hi Jeremiah,

Please follow below article and see what you have missed during installation.

blog.cloudshare.com/.../step-by-step-guide-to-installing-microsoft-dynamics-crm-2011-server

Hope that helps

Thanks

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Aileen Gusni responded on 16 Mar 2015 10:20 AM

Hi Jeremiah,

Try using the Local browser from the CRM server first.

If still got the issue, check the Deployment Manager, is that already Enabled the Organization?

And then also check the firewall for the port you use, for example 5555.

But, it seems you already get the prompted box, right?

Try to IISRESET or restart the server.

Hope this helps.

Thanks.

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Jeremiah responded on 16 Mar 2015 10:35 AM

Thanks Aileen,

I have done IIS reset and restarted the server, it is still the same problem.

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Suggested Answer
Mithilesh Kumar responded on 16 Mar 2015 10:19 AM

Hi Jeremiah,

Please follow below article and see what you have missed during installation.

blog.cloudshare.com/.../step-by-step-guide-to-installing-microsoft-dynamics-crm-2011-server

Hope that helps

Thanks

Reply