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Suggested Answer
Montek asked a question on 16 Mar 2015 1:01 PM

I am working on a project to upgrade CRM 4 to CRM 15. I did that on our test environment for now. Everything is working fine Except the navigation links on the horizontal navigation bar for our main entity (contact) is not working. When I click on a navigation link for a contact record it does not display anything and stays on contact form. The navigation bar is working fine for all other entities, they are not just working for contact. I checked the mappings for contact with other entities and they are correct. 

Can anyone help me with this?

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Suggested Answer
mscrmba responded on 29 Mar 2015 8:20 PM

I'd try the following (very quick to try, and it can't do any harm):

Go to the Contacts form view (under customizations).

Click in the left hand navigation pane and then remove the links to the related entities (as you would remove a field).  Save and publish all your changes.

Go back into the form and re-add the navigation pane items that should be displayed.  Save and publish all your changes.

That could reset whatever setting has got screwed up.

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Suggested Answer
mscrmba responded on 29 Mar 2015 8:20 PM

I'd try the following (very quick to try, and it can't do any harm):

Go to the Contacts form view (under customizations).

Click in the left hand navigation pane and then remove the links to the related entities (as you would remove a field).  Save and publish all your changes.

Go back into the form and re-add the navigation pane items that should be displayed.  Save and publish all your changes.

That could reset whatever setting has got screwed up.

Reply