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Hi
I need a custom report of customers from our on-line instance of CRM so I set one up using the report wizard, then tried testing it as a user with lesser permissions then me and it errors.
So I logged in as the user with lesser permissions and create the same report through the wizard, get to the end of the wizard and run the report but it still errors.
I have tried a number of things including:
Any help would be great!!!
Thanks
If you give this user the System Admin role for a test, does the report still error?
Thank you for using Microsoft Dynamics CRM Communities,
Aaron RichardsSr. Support EngineerMicrosoft Dynamics CRM
No it dosn't which means its obviously a permissions error - Thanks very much.
Thanks Jonathon. The best way to troubleshoot this is to use the CRM Platform Tracing. However, since this is online, you would need to create a case to do this. I would recommend comparing the security role permissions between a user that does and does not work. Without the trace files, it would be trial and error to see which permission is missing.