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Address book shows only 5 contacts

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Address book shows only 5 contacts

This question is not answered
Fabian Schulz
Posted by
on 27 Jun 2012 3:35 AM

Hi,

we are facing some problems with the CRM address book. It shows only 5 contacts but all accounts, users, etc.  

Settings are:

Match all contacts in MS Dynamics CRM

Match all items in MS Dynamics CRM

Queue;User;Lead;Account;Facility/Equipment

This problem occurs on all of our clients. We are using OL 2010 and the server is a 2008 R2. CRM 2011 UR 8.

I wasn't able to find any information regarding this issue so I hope that someone here can help me.

 

 
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