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we are facing some problems with the CRM address book. It shows only 5 contacts but all accounts, users, etc.
Match all contacts in MS Dynamics CRM
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This problem occurs on all of our clients. We are using OL 2010 and the server is a 2008 R2. CRM 2011 UR 8.
I wasn't able to find any information regarding this issue so I hope that someone here can help me.
Have you checked in CRM settings to see how often does the list synchronizes?
the sync is set to 15 minutes.
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