Tagged Content List

Question about support of Microsoft and CRM Audit Log?

Hello, I would like to consult on the support of Microsoft. I need to access the SQL database to Microsoft Dynamics CRM 2013 and extract logs and audit tables Users. Is it possible to go directly to READ MODE on audit tables without using biztalk or supported by CRM interface, and continue to comply...
Forum Thread | on 23 Jan 2015 by ariel dg

Windows Phone App not able to sign in (Oops...)

We recently migrated our old CRM to CRM 2015. Although mobile access via Windows Phone is enabled and the Website is accessible via Internet (https), I am getting the following error when trying to Login using the app: "Oops, an unknown error occurred" Is there any solution or planned bugfix...
Forum Thread | on 20 Jan 2015 by Mephisztoe

Computer Telephony Integration in MS CRM ?

I have been trying to find out the best ways of doing the CTI(Computer Telephony Integration) with CRM, I have found USD but after looking in to it I am not sure, will it provide full support for CTI inbound and outbound calls or not. It never says clearly anywhere or I am failing to find it. For inbound...
Forum Thread | on 19 Jan 2015 by Rana Muhammad Waqas

RE: How do you add a CRM Online trial to Office365

Hello Gus, I am sorry to inform you that it does not work that way. Microsoft Dynamic CRM is NOT a core component of Office 365. Neither is SQL Azure and some of the other product that work with O 365. You might make a suggestion to Microsoft to add these renderings as possible add ons in Office 365...
Forum Reply | on 16 Jan 2015 by Sven0207

RE: Configure Microsoft Dynamics CRM with CMS

Hi, you can develop a simple REST API to do the heavy lifting between your HTML form and Dynamics CRM as described below: community.dynamics.com/.../simple-crm-lead-capture-using-azure-amp-web-api.aspx
Forum Reply | on 6 Jan 2015 by Chris B.

How to add custom entity to other entity (like in accounts)

I have just started customization, an urgent query regarding if I have to add my custom entity (Entity-Form has few custom fields) to Accounts form where user can open this entity, feed and save data & it returns saved data on same form... same functionality which Task entity performs. Thanks,...
Forum Thread | on 6 Jan 2015 by jashraf82

Is it possible to re-use a plugin for different entities?

We have a requirement to display all the look-ups in multiple languages. My team has developed a plugin based on the " Multi-Language Lookups " article and we would like to re-use this plugin for other entities. Can this be done?
Forum Thread | on 24 Dec 2014 by Ian B

RE: Date/Time and Time Zones

Date Only fields in CRM are automatically set to 12:00 AM behind the scenes (Date and Time are also set to 12:00 AM, but you can see this value on the form), and they will display in the user's local time. For example, if the Date field contains "1/1/2010 1:00AM" when uploaded in EST, a...
Forum Reply | on 23 Dec 2014 by Jack Mack

Error while Going Offline in Outlook Client CRM 2013

crm version: 6.0.1.61 crm client version: 6.0.0001.0061 outlook: 14.0.7113.5000 trace: [2014-12-23 14:46:34.297] Process:OUTLOOK |Organization:0ea7bda1-76b9-e311-8a8e-00155d011746 |Thread: 17(MSCRM:-OfflineSync.SyncThreadMethod) |Category: Application.Outlook |User: 00000000-0000-0000-0000...
Forum Thread | on 23 Dec 2014 by HuzFerd

$USD Fields devaluing when they chart?

Hi everybody, I am fairly new to this whole CRM thing, only having about 1 month experience with it so far. I work at a Canadian company (using $CAD), but we have more recently also started doing business in the US ($USD). While looking at some forecast charts, I noticed that the number on the...
Forum Thread | on 22 Dec 2014 by Slim Cognito

How to implement "volume pricing" in CRM 2013?

Hello Everyone, I have the task to implement "volume pricing" in CRM 2013. In other words, if I have a product, it can be sold in different quantities at different prices. Example: Quantity 1: 100 products - $ 9.00 Quantity 2: 500 products - $ 40.00 and so on... Can you please describe...
Forum Thread | on 22 Dec 2014 by Evgeni Dyulgerov

SSRS Report - Fetch XML - Display months even with no results

Dear All, I have done extensive reading on the subject, but I am still struggling to find an answer. My employer would like a report from our CRM showing all cancelled orders with these being grouped into monthly brackets. Obviously this part is simple enough and I can return all the data I need...
Forum Thread | on 17 Dec 2014 by Alex_French

RE: Problem to save a particular record CRM2011

Hi guys, Thanks for answering. This is really weird and I believe my approach shouldn't be a problem as I am able to create records for other entities. I actually have just tried creating a record using the crm page (web) and strangely it is not working. At first I thought it was something to...
Forum Reply | on 16 Dec 2014 by Demerson H

Problem to save a particular record CRM2011

Hi, I am facing problems while trying to save a new record onto CRM. Strangely, this only happens for a particular entity. I have tested many other entities and they all are able to store data but this one in particular does not. I usually receive a Null Reference Exception but when I debug it, I can...
Forum Thread | on 15 Dec 2014 by Demerson H

Null Reference Exception & Entities

I am creating a web application that will be used by external users who will be able to save data onto crm database. The application is a timesheet where users register the amount of hours they have worked as well as dates, etc. A timesheet has 0-* TimesheetLine (information about hours worked and so...
Forum Thread | on 15 Dec 2014 by Demerson H

CRM E-mail Subject Encoding

Hello, Is it possible to configure Subject Encoding for outgoing e-mail messages in CRM 2013? I have several e-mail templates and most e-mails are encoded iso-8859-2, but there is one e-mail template where messages are encoded utf-8. I would like to have all messages encoded utf-8, because e-mail system...
Forum Thread | on 15 Dec 2014 by Otakar Venta