Tagged Content List

CRM 2011 to 2015 Error on CRM 2013 Migration

For a strange reason CRM 2015 dosen't detect CRM 2013 SP1, and say on the migration that i need to upgrade at least CRM 2013 SP1 and is alredy installed with CRM 2013 SP1 Rollup 1. My Steps in CRM 2013 was Upgrade CRM 2011 to CRM 2013 (ISO File MSDN) RTM with updates. Install CRM 2013 SP1...
Forum Thread | on 22 Jan 2015 by JP

formSelector issue on navigating between forms. CRM 2011 RU16

Hi, I'm having an issue with a Custom Entity that uses two forms (effectively two different products need sufficiently different fields to justify an additional form on the same Entity. What CRM seems to do is load whichever form it was in last; so if the last record it was in was Form B, then...
Forum Thread | on 15 Jan 2015 by Grey Area

crm 2011 sql server error

Dear all, I receive this error while try to connect to crm 2011 website. iam using crm 2011 on premise, sql server 2008 r2, windows server 2008 r2, it's working fine but am surprised from this error while to try to connect.
Forum Thread | on 17 Dec 2014 by Hamzeh Zawahreh

CRM 2011 Lookup fields not populated on mail merge and assign record.

I am currently running on Microsoft Dynamics CRM 2011 UR17, and having issues in producing a mail merge. When I try to select a template from the lookup field (magnifying glass), the lookup field is not being populated. I can still type in the lookup field, and it matches fine, but unable to select...
Forum Thread | on 15 Dec 2014 by Rico Gunawan

Deletion of Contact not possible after Patchday 12/2014 in IE11

Hello, We are running CRM 2011 onPremise with IFD (5.0.9690.3448) and using IE 11 in compability-mode. Since the patch-day this week it's not possible to delete e.g. contacts anymore. The Dialog concerning 'are you sure' Pops up, we select 'Delete' - next Dialog 'Are you really...
Forum Thread | on 11 Dec 2014 by ges

CRM 2011 add ons crashing Outlook 2013.

I have a user that is having issues with Outlook 2013 crashing when the user "clicks" on any CRM folder in Outlook. CRM folders show a quick screen then goes white, then crashes Outlook. Any assistance would be greatly appreciated.
Forum Thread | on 10 Dec 2014 by XtremeXO

#27938 - An error occurred while checking for e-mail messages to process in mailbox xxxxx@xxx.com. Microsoft.Crm.Tools.Email.Providers.EmailException: Error: The specified object was not found in the store

I am trying to track down a issue for past of couple of days and couldn't nail it down. Help is much is appreciated!! We have a CRM 2011 on premise setup with Update Rollup 17 on the server. I have seen in some scenarios that some of the E-mails are not tracked in CRM. Inbound and outbound E-mails...
Forum Thread | on 5 Dec 2014 by Vijayananth

Stuck in Export Translations in CRM 2011

One of the projects are taking over support of a MSCRM 2011 application from an incumbent vendor. The solution has been implemented with base language as Japanese. They have implemented localizations in English for users outside Japan. Issue: To implement CRs we will need to access customizations...
Forum Thread | on 4 Dec 2014 by Nikhil Kumar Das

CRM 2011 Outlook Client Generic SQL error.

Hello, some users of my customer randomly get the magic Outlook Client "Generic SQL errror" while trying to go offline. I have no idea what the cause might be. Maybe someone of you has a hint. Logfile Entries: [2014-11-17 12:34:37.016] Process:OUTLOOK |Organization:c03f003b-efe7-e311...
Forum Thread | on 3 Dec 2014 by CclX

CRM 2011 Auditing - User initiated or Automatic Process

Through out my time working with CRM 2011 I have come across instances where the status or field of a record has changed and I have wanted to know who performed the update and why. Currently I have a user who has informed my that all of her open activities have been marked as complete. I can see this...
Forum Thread | on 30 Nov 2014 by Blumefeld

Seeing emails responded to/viewing email chains in CRM

A client has asked if there is anyway see an email activity in CRM has been responded to in order to be able to see only "outstanding" emails. Is there any way (in any version of CRM) to see if an email has been replied to? (Similar to Outlooks "You replied to this message on 19/11...
Forum Thread | on 18 Nov 2014 by AndrewCampey

Assign privilege

Hi All, I have a security role profile where users can only Assign Activities to his Business Units and Child Business Units. The security role that I am using is Salesperson (out of the box), I modified the Activities Row for all permissions to have Parent: Child Business Units. As soon as security...
Forum Thread | on 30 Oct 2014 by Nro

CRM 2011 Subgrids after Rollup 17

Hi all, Hoping someone could help shed some light on a problem I'm having. Recently rolled up our on-premise CRM 2011 instance to Rollup 17 (in preparation for upcoming upgrade to CRM 2013). Since upgrading, I've noticed a few issues with subgrids. The Count of records normally showing...
Forum Thread | on 22 Oct 2014 by Ronan Raftery

CRM 2011: Unable to copy text from a published KB article

We have a request to allow text from a KB article to be copied to clipboard so the users can paste into a Word document or e-mail to share with users outside the CRM system. They use IE10 and IE11. As a workaround we can have them print to file and email that as an attachment but they really, really...
Forum Thread | on 9 Oct 2014 by axelortiz

Outlook configuration wizard does not ask for credentials

A similar problem is reported in so many places but still no real answers. We have an on premise CRM 2011 system, running against its own AD, so I have a login specifically for CRM for historical reasons. We are also using Office 365 corporate (.sharepoint.com) and I have a different login for this...
Forum Thread | on 3 Oct 2014 by AndyGadget

CRM Report (SSRS) Body Disappears When Zooming, Using Toolbar In IE

I made a SSRS sql report and uploaded into CRM 2011 report solution. Things were all good until I discovered that when using the zoom tool in the CRM report toolbar in IE, the report content disappears. Neither Chrome or Firefox have this zoom tool in the tool bar. Anyway my main browser is IE. When...
Forum Thread | on 2 Oct 2014 by matheesha

CRM 2011 RU 12 - JavaScript error

We are experiencing couple of java script issues (form onload) after patching CRM 2011 to RU12 We have been using the below JS.. any idea what needs to be changed so same functionality continue working with RU 12 and later... function Form_onload() { var s=document.createElement("<SCRIPT...
Forum Thread | on 25 Sep 2014 by Jameel

Loading Data from Oracle to CRM 2011

Hello All, I have been trying to find different and fastest approach to load large amount of data from Oracle as a Source and CRM 2011 as destination. Currently we are using Scribe as the integration tool to load the data but as I have mentioned, I would like to know the faster approach. I would...
Forum Thread | on 24 Sep 2014 by Durgesh