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  • Forum Post: How to setup email for CRM 4.0 together with Outlook 2007

    I am trying to find out where in CRM 4.0 I can setup the email setting, to be able to sent email directly from CRM 4.0? Using Outlook 2007 with the CRM 4.0 offline edition remotely, connecting via the internet to our exchange server. I have been able to find some info from the Resource Center,...
  • Forum Post: Sending Mail

    Hi, im using crm 4.0 and outlook plugin. is it possible the handle the email sent from outlook with track-in crm option and add users on cc then continue the sending ??
  • Forum Post: Emails in CRM.... imposible?

    Hi all. Simple questions, but no easy answers?: how do I search after emails in CRM? how can I create a view with the attribute "from" so the mails can be filtered that way how can a mail-conversation be one mail in crm? (and not 5 mails with almost same content) How...
  • Forum Post: Setting Category / Sub-category on received Email?

    Hi, Does anyone know of a way to set the Category / Sub-category fields for received (inbound) email messages? It appears to me that you can not access the Category / Sub-category fields unless the email is tracked in CRM, but once it is tracked in CRM (or set regarding) it is marked as Completed...
  • Forum Post: Open Activity Emails Created via Workflow

    I set up a workflow to notify users via email when a task has been assigned to them. The email shows under "My Open Activities" with a status of "open". I thought all emails were supposed to automatically be "closed". The Second & Third emails in the screen shot below...
  • Forum Post: CRM 2011 - 1 Users email stuck in "Pending Send" status - Outlook Email Client

    Hoping someone can help! We currently have 10 users using CRM 2011 On-Premise with the Outlook CRM Client installed for Email purposes. For 9 of them everything works OK. For the other 1 their email gets stuck in the "Pending Send" state and will not send. I have checked the configuration...