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Related Posts
Forum Post:
Notify owner when another user updates their case
Damon Hudson
I have created a workflow that sends an email to the owner of a case when another user updates their case. The email contains the name of the user who modified the case. The workflow is straight forward; it simply looks for a change to the ModifiedBy attribute. If the “Case:Owner does not equal Case...
on
16 Mar 2009
Forum Post:
Delete Read Only / Closed Items
Stephen Price
Hello Everyone, Here is how to delete almost any Read Only / Closed item in CRM 4.0. Create a workflow to change the status of the item for closed to new or draft. For Example... You just installed CRM 4 and are using some test accounts and creating some test invoices... You try to delete the test invoices...
on
6 Aug 2009